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1 of 2 people found the following review helpful:
5.0 out of 5 stars
The SCM Bible,
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This review is from: Operational Excellence: Using Lean Six Sigma to Translate Customer Value through Global Supply Chains (Series on Resource Management) (Hardcover)
A comprehensive guide for any process initiative professional whose projects relate to Supply Chain Management. I have worked as a process improvement professional in Financial Services and Broadcast/Entertainment and issues relating to fullfillment are abound no matter what vertical your organization is in. Jim's in-depth treatment of strategy and VOC are an important aspect usually ignored by Operational effectiveness/Quality professionals. After all - who are you streamlining your supply chain for if not the customer (whether internal or external). I find this book an important reference that one can open at any time with a wealth of examples on using DFSS, Lean, Six Sigma and process measurement techniques for a global supply chain world. As a welcome suprise to me were the coverage of technology solutions (BPMS, MRP, etc), cultural challenges such as constructing teams and the smart use of reference models to leverage industry knowledge (SCORE, etc). Job well done!!!
Tiran Dagan http://www.tirandagan.com Blog: http://Tiran.blogspot.com |
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Operational Excellence: Using Lean Six Sigma to Translate Customer Value through Global Supply Chains (Series on Resource Management) by James William Martin (Hardcover - December 13, 2007)
$99.95 $86.11
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