Customer Reviews

Operations Management for Competitive Advantage with Student DVD

5 star:		(7)
4 star:		(7)
3 star:		(4)
2 star:		(0)
1 star:		(1)

 

 

I went thru this book as part of my MBA program. This book covers a lot of ground in operations management area, but is cumbersome to read. In many cases, the material doesn't flow very well, and is difficult to understand as often the authors have missed key assumptions and background information that is key to understand the concept being presented. Also the book has way too many chapters. Some of the chapters are just too generic and don't have much meaningful and useful information. The case studies are good and very helpful in understanding the underlying concepts.

This book is comprehensive, up-to-date and well-written. The 'technical notes' appended to some chapters provide a little mathematical underpinning to discussions of topics like queuing theory, SPC, and linear programming, but the emphasis is on practical applications and there are plenty of worked examples.
The target audience deserves to be much greater than aspiring or actual manufacturing managers. By setting OM within a strategic context, by addressing both services and products, and by covering the entire product lifecycle, this book equips anybody concerned with performance improvement in any business with an indispensable toolbox. It's virtually an MBA in a box.

Great textbook for OM class. It has DVD and other supplemental applications that are helpful for learning more. I use this book for an online class and reading the materials are easy to understand. The authors are very knowledgeable and their examples are good. I especially like the videos on the DVD.

This is a very good book required by many MBA programs. The book contains much useful information with detailed analysis and examples. The biggest problem I have with this book is the use of the word "it." I find it hard to figure out what "it" is. "Rule 3. Merge Information-Processing Work into the Real Work That Produces the Information. This means that people who collect information should also be responsible for processing it. It minimizes the need for another group to reconcile and process that information..." There are countless examples of the use of "it." In the same section (Principles of Reengineering) the authors make note that "it" refers to the actual rule 3, while in rule 4, "it" is noted as the result of the rule. The authors could have chosen an alternate phrase instead of confusing the reader with the lack vocabulary. Although, I have the problem with pronoun usage, the book is very well laid out and flows greatly from operations strategy to supply chain planning and control. The supplements that are available with the book include financial analysis tools, operations technology tools as well as sample problems.

This book seems to pretty good. My instructor that had us buy it for class has decided to not really use now though. But as far as I can tell it is pretty good book if you are interested in manufacturing.

I am very happy with the book I received. It was at my house in less than a week and was in good condition. There was a little normal wear and tear and some highlighted pages. But for the cost of a new textbook compared to this used one, it was well worth it.

This book is broken down into easy to understand chapters and sections. I really enjoyed the examples and illustrations.

I admit that I would not have purchased this book unless it was required for class, but regardless, it's good material and I am not sorry that I purchased.

The book was helpful in my online business class, arrived as described and on time!

I am fully satisfied. The item was as described and I got faster than I had expected.