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Operations Management: Creating Value Along the Supply Chain
 
 
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Operations Management: Creating Value Along the Supply Chain [Hardcover]

Roberta S. Russell (Author), Bernard W. Taylor (Author)
4.3 out of 5 stars  See all reviews (6 customer reviews)

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Book Description

December 21, 2007 0470095156 978-0470095157 6
Featuring an ideal balance of managerial issues and quantitative techniques, this introduction to operations management keeps pace with current innovations and issues in the field. It presents the concepts clearly and logically, showing readers how OM relates to real business. The new edition also integrates the experiences of a real company throughout each chapter to clearly illustrate the concepts. Readers will find brief discussions on how the company manages areas such as inventory and forecasting to provide a real-world perspective.

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Editorial Reviews

Review

"...it is a very convientient and comprehensive textbook for students...I recommend this book for supply chain managers" (Supply Management, January 8th 2009)

From the Back Cover

Pour yourself a cup of coffee...

...and ponder for a moment to intricate operations and supply chains that from verdant fields of coffee bean plants to the steaming hot cup in your hands. Someone has to manage this process, and this text will show you how it's done!

The Sixth Edition unveils all the quantitative and qualitative aspects of operations and supply chain management that anyone involved in this process know. It features an ideal balance of managerial issues and quantitative techniques with an emphasis on supply chain management. The authors present the concepts clearly and logically, never losing sight of how operations management relates to the real world of business.

Russell and Taylor also recognize that many students struggle with the quantitative material in their Operations Management course. That's why the Sixth Edition offers an extensive collection of exercises and solved problems along with interactive problem-solving support.

Here's what's new in the Sixth Edition:

  • New organization and content highlight supply chain management. The Supply Chain chapter has been divided into two chapters with more detailed content on supply chain strategy and design as well as global sourcing and logistics. In addition, a new chapter fully covers service design.
  • All chapter-opening cases and in-text example boxes have been revised or replaced to more readily illustrate global, supply chain, and service issues. Examples include the success of supply chain design at Toyota and  Honda, and supply chain management at Royal Caribbean.
  • Each chapter begins with an example from Green Mountain Coffee Roasters to demonstrate how one company participates in all aspects of OM and SCM.
  • Each chapter has been edited for conciseness, currency, and integration of supply chain coverage.
  • The OM Tools Excel add-in has been redesigned to provide students with a robust tool for effective problem solving.

At the instructor's discretion, this text is also available with WileyPLUS. WileyPLUS is a one-shop for students and instructors to access videos, tutorials, simulations, exercises, cases, and more. It links problems from the book to relevant sections in an online version of the text, while providing opportunities for more practice.


Product Details

  • Hardcover: 550 pages
  • Publisher: Wiley; 6 edition (December 21, 2007)
  • Language: English
  • ISBN-10: 0470095156
  • ISBN-13: 978-0470095157
  • Product Dimensions: 10.9 x 8.8 x 1.3 inches
  • Shipping Weight: 3.8 pounds (View shipping rates and policies)
  • Average Customer Review: 4.3 out of 5 stars  See all reviews (6 customer reviews)
  • Amazon Best Sellers Rank: #47,069 in Books (See Top 100 in Books)

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2 of 2 people found the following review helpful:
5.0 out of 5 stars Concise, clear, and excellent, May 6, 2010
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This review is from: Operations Management: Creating Value Along the Supply Chain (Hardcover)
This text is an excellent introduction to the theories of operation management. Each chapter presents the overview and description for different sections of operations management but also provide an example of a current company that uses the techniques. By juxtaposing the theory with the application the author clearly presents the information is in comprehensive fashion that allows the reader to absorb the details. It should be stressed that every student working for any corporation will be using some of the techniques in this book. Each example is illustrated with color pictures, charts, diagrams, etc to fully flush out the subject matter. I fully recommend any student that wants to get a breath of the subject to pick up this book and begin reading.
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2 of 5 people found the following review helpful:
5.0 out of 5 stars Wonderful, April 20, 2009
This review is from: Operations Management: Creating Value Along the Supply Chain (Hardcover)
Perfect condition and got my book very quickly. Great seller. Thank you so much.
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1 of 4 people found the following review helpful:
5.0 out of 5 stars Awesome, August 7, 2010
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This review is from: Operations Management: Creating Value Along the Supply Chain (Hardcover)
I bought it as a used book for 50 something bucks, it turned out to be a nearly new one!!! The dilivery is good too. Very wise chioce, oh yay!!!
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Inside This Book (learn more)
Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
gross requirements, lean systems, work measurement, net requirements, facility location models, scheduled receipts projected, motor company, national quality program, inventory decisions, nonadjacent loads, linear trend line forecast, best decision using expected value, payoff table summarizes, adjusted exponential smoothing forecast, product structure diagram, use pattern tests, regular production cost, total annual inventory cost, waiting line structures, bed turnaround time, lean health care, waiting line analysis, average aggregate value, periodic order quantity, waiting line system
Key Phrases - Capitalized Phrases (CAPs): (learn more)
Operations Management, New York, Supply Chain Management, United States, Six Sigma, Operational Decision-Making Tools, Internet Exercises, Green Mountain, Prentice Hall, State University, Baldrige Award, Project Management, Upper Saddle River, Harvard Business Review, Virtual Tours, Excel File, Human Resources, Statistical Process Control, Inventory Management, Resource Planning, Animated Demo Problem, Service Design, North Carolina, Computer Services, Kansas City
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