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Operations Management: Creating Value Along the Supply Chain Hardcover – September 22, 2010

ISBN-13: 978-0470525906 ISBN-10: 0470525908 Edition: 7th

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Product Details

  • Hardcover: 832 pages
  • Publisher: Wiley; 7 edition (September 22, 2010)
  • Language: English
  • ISBN-10: 0470525908
  • ISBN-13: 978-0470525906
  • Product Dimensions: 10.9 x 8.7 x 1.3 inches
  • Shipping Weight: 3.8 pounds (View shipping rates and policies)
  • Average Customer Review: 3.9 out of 5 stars  See all reviews (25 customer reviews)
  • Amazon Best Sellers Rank: #85,017 in Books (See Top 100 in Books)

Editorial Reviews

From the Back Cover

A blueprint for successful operations management

Today's managers need more than a clear understanding of what it takes to supervise operations through quantitative techniques, technology, and processes; they need to learn how to effectively coordinate those operations across a global supply chain.

The 7th Edition of Operations Management: Creating Value Along the Supply Chain continues to provide a solid foundation for both qualitative and quantitative operations processes; teaching students how to analyze operational processes designed to ensure quality, create value, and optimize output in order to make organizations more successful. The authors successfully make complex topics easy to understand; with frequent real-world examples, virtual online tours of service and production facilities, and easy to understand example problems. Now with WileyPLUS for OM, an innovative, research-based, online environment for effective teaching and learning, students will be able to practice their quantitative skills while in the context of the course's learning objectives.

Highlights of the 7th Edition include:

  • Continued emphasis on supply chain management
  • New focus on sustainable practices
  • Production of chocolate used as a vehicle to illustrate operations management topics
  • New OM Video Series, featuring award-winning interviews and footage

About the Author

BERNARD W. TAYLOR III is the Pamplin Professor of Management Science and Head of the Department of Business Information Technology in the Pamplin College of Business at Virginal Polytechnic Institute and State University. He received a Ph.D. and an M.B.A. from the University of Georgia and a B.I.E. from the Georgia Institute of Technology. He is the author of the book Introduction to Management Science (10th ed.) and co-author of Management Science (4th ed.). Dr. Taylor has published over 80 articles in such journals as Operations Research, Management Science, Decision Sciences, IIE Transactions, Journal of the Operational Research Society, Computers and Operations Research, Omega, and the International Journal of Production Research, among others.

Roberta S. Russell is a Professor of Business Information Technology in the Pamplin College of Business at Virginia Polytechnic Institute and State University. She received a Ph.D. from Virginia Polytechnic Institute and State University, an M.B.A. from Old Dominion University, and a B.S. degree from Virginia Polytechnic Institute and State University. Dr. Russell's primary research and teaching interests are in the areas of operations and supply chain management, service operations, scheduling, and quality. She has been published in Decision Sciences, IIE Transactions, International Journal of Production Research, Journal of Operations Management, IEEE Transactions, Annals of Operations Research, Computers and Operations Research, and others.


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Customer Reviews

3.9 out of 5 stars
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Most Helpful Customer Reviews

10 of 10 people found the following review helpful By crthomp1 on May 5, 2012
Format: Hardcover
This book is awesome!
I used this book this semester for a 300-level Operations Management course. I loved it!

The book is well laid-out, the text is easy to understand, examples are clear and helpful. I actually rented from Chegg, but like a huge nerd, I'm going to purchase this book as soon as I can and keep it. Very few textbooks make me really enjoy a course, but this is definitely one of them.

Even the Supplemental sections that show how to use Excel to do analyses is very clear, and helps make the accompanying material more understandable.

Even if you aren't taking a course, but just want to learn more about cost analysis, this is the perfect book for it!
I'm an accounting major, but this course has definitely broadened my horizons and deepened my understanding of cost and profit management.
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3 of 3 people found the following review helpful By Destin on May 6, 2010
Format: Hardcover Verified Purchase
This text is an excellent introduction to the theories of operation management. Each chapter presents the overview and description for different sections of operations management but also provide an example of a current company that uses the techniques. By juxtaposing the theory with the application the author clearly presents the information is in comprehensive fashion that allows the reader to absorb the details. It should be stressed that every student working for any corporation will be using some of the techniques in this book. Each example is illustrated with color pictures, charts, diagrams, etc to fully flush out the subject matter. I fully recommend any student that wants to get a breath of the subject to pick up this book and begin reading.
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By Dan on May 31, 2014
Format: Hardcover Verified Purchase
A ton of general information on the topic. Very little tangible real-life examples. It's helpful but should not be the only resource.
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By Mary Dietrich on March 17, 2014
Format: Hardcover Verified Purchase
Book cover was in ok condition, it had a lot of red marks on it like it got smeared with red ink (maybe it was a teacher's copy before, lol). The actual inside was good, some markings but it was important stuff so I didn't mind.
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By Cheri M. on February 10, 2014
Format: Hardcover Verified Purchase
Shockingly fast deliver and I think this rental book is brand new... It's in the best condition I could have hoped for.
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By Lucas on February 8, 2014
Format: Hardcover Verified Purchase
The entire first chapter of the book that I received was ripped out. This is unacceptable and I am very disappointed.
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By TZ on November 27, 2013
Format: Kindle Edition Verified Purchase
Several typos in this book with questions - some questions are not worded clearly either. Nevertheless, it is a good starting point for operations mgmt. Good summaries of conventional theories.
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By Michael Adams on September 25, 2013
Format: Hardcover Verified Purchase
I ordered this book well before my class started. I got it so fast that I had to remember where I placed it when it was time for the class.
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