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Operations Management: Creating Value Along the Supply Chain, 7th Edition 7th Edition

4 out of 5 stars 36 customer reviews
ISBN-13: 978-0470525906
ISBN-10: 0470525908
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Editorial Reviews

From the Back Cover

A blueprint for successful operations management

Today's managers need more than a clear understanding of what it takes to supervise operations through quantitative techniques, technology, and processes; they need to learn how to effectively coordinate those operations across a global supply chain.

The 7th Edition of Operations Management: Creating Value Along the Supply Chain continues to provide a solid foundation for both qualitative and quantitative operations processes; teaching students how to analyze operational processes designed to ensure quality, create value, and optimize output in order to make organizations more successful. The authors successfully make complex topics easy to understand; with frequent real-world examples, virtual online tours of service and production facilities, and easy to understand example problems. Now with WileyPLUS for OM, an innovative, research-based, online environment for effective teaching and learning, students will be able to practice their quantitative skills while in the context of the course's learning objectives.

Highlights of the 7th Edition include:

  • Continued emphasis on supply chain management
  • New focus on sustainable practices
  • Production of chocolate used as a vehicle to illustrate operations management topics
  • New OM Video Series, featuring award-winning interviews and footage

About the Author

BERNARD W. TAYLOR III is the Pamplin Professor of Management Science and Head of the Department of Business Information Technology in the Pamplin College of Business at Virginal Polytechnic Institute and State University. He received a Ph.D. and an M.B.A. from the University of Georgia and a B.I.E. from the Georgia Institute of Technology. He is the author of the book Introduction to Management Science (10th ed.) and co-author of Management Science (4th ed.). Dr. Taylor has published over 80 articles in such journals as Operations Research, Management Science, Decision Sciences, IIE Transactions, Journal of the Operational Research Society, Computers and Operations Research, Omega, and the International Journal of Production Research, among others.

Roberta S. Russell is a Professor of Business Information Technology in the Pamplin College of Business at Virginia Polytechnic Institute and State University. She received a Ph.D. from Virginia Polytechnic Institute and State University, an M.B.A. from Old Dominion University, and a B.S. degree from Virginia Polytechnic Institute and State University. Dr. Russell's primary research and teaching interests are in the areas of operations and supply chain management, service operations, scheduling, and quality. She has been published in Decision Sciences, IIE Transactions, International Journal of Production Research, Journal of Operations Management, IEEE Transactions, Annals of Operations Research, Computers and Operations Research, and others.

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Product Details

  • Hardcover: 810 pages
  • Publisher: Wiley; 7th edition (September 22, 2010)
  • Language: English
  • ISBN-10: 0470525908
  • ISBN-13: 978-0470525906
  • Product Dimensions: 8.7 x 1.4 x 10.8 inches
  • Shipping Weight: 3.8 pounds (View shipping rates and policies)
  • Average Customer Review: 4.0 out of 5 stars  See all reviews (36 customer reviews)
  • Amazon Best Sellers Rank: #86,573 in Books (See Top 100 in Books)

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Customer Reviews

Top Customer Reviews

Format: Hardcover
This book is awesome!
I used this book this semester for a 300-level Operations Management course. I loved it!

The book is well laid-out, the text is easy to understand, examples are clear and helpful. I actually rented from Chegg, but like a huge nerd, I'm going to purchase this book as soon as I can and keep it. Very few textbooks make me really enjoy a course, but this is definitely one of them.

Even the Supplemental sections that show how to use Excel to do analyses is very clear, and helps make the accompanying material more understandable.

Even if you aren't taking a course, but just want to learn more about cost analysis, this is the perfect book for it!
I'm an accounting major, but this course has definitely broadened my horizons and deepened my understanding of cost and profit management.
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Format: Kindle Edition Verified Purchase
Personally, I thought this book was overly wordy and complicated and thereby a very unpleasant read-- chapters just seemed to have no end! By the third week of my course I decided only to use this textbook as a reference when completing assignments.
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Format: Hardcover Verified Purchase
This text is an excellent introduction to the theories of operation management. Each chapter presents the overview and description for different sections of operations management but also provide an example of a current company that uses the techniques. By juxtaposing the theory with the application the author clearly presents the information is in comprehensive fashion that allows the reader to absorb the details. It should be stressed that every student working for any corporation will be using some of the techniques in this book. Each example is illustrated with color pictures, charts, diagrams, etc to fully flush out the subject matter. I fully recommend any student that wants to get a breath of the subject to pick up this book and begin reading.
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Format: Hardcover Verified Purchase
Very well-written book. Used for my MBA course of Operations. Good layout, informational, and formulas that you need. I love books like this where its complex and heavy formulae are broken down into language that businessmen can understand. As an engineer with an MBA, I sincerely appreciate books like this. Definitely recommend. However, if you're trying to learn the subject on your own, it may be a little tricky, as some of the information does get a bit intense. Go to class for this subject. Book isn't enough to pass the course on. Still love it and giving it 5 stars, as I will refer to it for Forecasting and Modeling in my current career path.
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Format: Hardcover Verified Purchase
Really enjoyed this book as it was easy to understand with excellent Excel examples. Have to take a star off for the poor quality of the book itself however as every corner of the cover split despite me taking very good care of it.
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Format: Hardcover Verified Purchase
My professor was also one of the co-authors (Russell) of this book. Its very easy to read and understand and presents advanced concepts like six sigma and PMP-related practices. This book was one edition out of date and only cost me like $8 instead of the new one for $150 and contained all the detail I needed to get an A in the class. There is another edition coming out soon.
The professor was awesome, as is her writing style.
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Format: Hardcover Verified Purchase
Excellent book. The formulas are used commonly in the field when planning the waiting time in shopping lines, and overall operations. I'm using it for my master's degree and have to say this is the best book yet.
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Format: Hardcover Verified Purchase
During the class, we found that many of the examples in the book had incorrect references as well as the answers in the back of the book corresponding to the questions at the end of the chapters were OUTRIGHT Wrong!!
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