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Operations Management Paperback – December 14, 2007

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Product Details

  • Paperback: 496 pages
  • Publisher: Cengage Learning EMEA (December 14, 2007)
  • Language: English
  • ISBN-10: 1844805344
  • ISBN-13: 978-1844805341
  • Product Dimensions: 0.9 x 8.7 x 10.9 inches
  • Shipping Weight: 2.1 pounds
  • Amazon Best Sellers Rank: #3,799,836 in Books (See Top 100 in Books)

Editorial Reviews


PART 1: INTRODUCTION TO OPERATIONS MANAGEMENT 1. Operations Management Case: Hotel Matina 2. Operations, Strategy and Operations Strategy Case: Giordano PART 2: THE INTERNATIONALIZATION OF OPERATIONS MANAGEMENT 3. The Internationalization Processes: Drivers, Challenges and Benefits Case: IPC 4. International Operations Strategies Case: TUI PART 3: STRUCTURAL ISSUES 5. Facilities Location Decisions Case: Alumil 6. Capacity Case: Aldemar Hotel 7. Technology Management Case: Nuovo Pignale 8. The Supply Network Case: Coca Cola PART 4: INFRASTRUCTURAL ISSUES 9. Planning and Control Case: Tesco 10. Quality Case: Ritz Carlton 11. Work Organisation Case: Alfa Bank 12. Human Resource Management Case: Mariott 13. New Product Development Case: McDonalds 14. Performance Measurement Case: Celine Restaurant PART 5: FUTURE TRENDS AND DIRECTIONS 15. Future Trends Case: Infosys

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