From the Back Cover
Operations management is important, exciting, challenging
and everywhere you look!
Important, because it enables organisations to provide services and products that we all need
Exciting, because it is central to constant changes in customer preference, networks of supply and demand, and developments in technology
Challenging, because solutions must be must be financially sound, resource-efficient, as well as environmentally and socially responsible
And everywhere, because in our daily lives, whether at work or at home, we all experience and manage processes and operations
So, let the grand master authors of Operations Management paint a vivid picture of what you need to know in this digitally-enhanced 6th edition of the market-leading text. Benefit from an unmatched clarity on areas such as
- Focus on the sustainable and socially responsible imperatives of operations management
- Over 120 cases and illustrations of real-life operations around the world, including
- Greater emphasis on process management, making the discipline directly relevant to all areas of an organisations activity
- Worked examples to give you confidence in applying quantitative and qualitative problem-solving techniques
And get exclusive access to online resources in MyOMLab, which will enable you to check your understanding, apply knowledge and techniques, and prepare for exams and assessments all in your own time and at your own pace.
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