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Customer Reviews

4.3 out of 5 stars19
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on September 10, 2010
Have been using the 3rd edition with my students for the last couple of years and they find it helpful. The examples are clear and the Cases at the end of the chapter help understand the concepts better.
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on February 10, 2016
Passed the class, now it is a paper weight and coaster, great deal.
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on August 17, 2008
The book is as expected. I needed it for an Operations Analysis class and while it is rather informative, it is on par with most of the books I've seen about Statistical Analysis and Operations Management. So, while it's not spectacular, it's nothing to complain about either. The book presents the formulas and information in a way that someone with a basic understanding of statistics would understand.
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on August 31, 2015
book arrived in condition as described
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on December 31, 2014
Exactly as advertised! Fast shipping.
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on January 19, 2015
fast delvery and good product
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on September 8, 2014
It was in good shape.
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on January 16, 2015
Just what I needed!
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on October 20, 2015
Book like expect
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on December 15, 2014
Helped me alot
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