Hayes is a founder of the Operations Strategy field, and all four authors are on the Harvard Business School faculty. In Operations, Strategy, and Technology: Pursuing the Competitive Edge--the long-awaited follow-up to the highly successful classic, Restoring Our Competitive Edge--Bob Hayes, Gary Pisano, Dave Upton, and Steve Wheelwright take a fresh look at the foundations of corporate success. This book addresses the basic principles that guide the development of a powerful operations organization, and describes how a company's operating and technological resources can be applied to create a sustainable competitive advantage in today's "new" (global and IT-intensive) economy. Achieving a competitive advantage through superior operations is what the authors refer to as the "operations edge."
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Book Description
Editorial Reviews
Review
"...thought-provoking..." (International Journal of Operations & Production Management, February 2006)
From the Back Cover
SEIZE OPPORTUNITIES THROUGH OPERATIONS!
In today’s technology-intensive new economy, companies can no longer afford to view operations as a series of isolated technical problems. Those that do will not survive. To succeed, you have to be able to recognize competitive opportunities and know how to apply operating capabilities to take advantage of them.
In Operations, Strategy, and Technology: Pursuing the Competitive Edge—the long-awaited follow-up to the highly successful classic, Restoring Our Competitive Edge—Robert Hayes, Gary Pisano, David Upton, and Steven Wheelwright take a fresh look at the foundations of corporate success. These four authors, all leading authorities from the Harvard Business School, show how to achieve a competitive edge through superior operations—in a competitive environment that is increasingly global in scope, reliant on information technology, and comprised of networks of suppliers and collaborations.
FEATURES
- Focuses on the basic principles that create the foun dation for an organization’s operational success and describes how to strategically manage operating and technology resources.
- Provides an overall framework for thinking about the management of a firm’s operations functions, rather than specific tools and techniques.
- Addresses key topics such as corporate networks, information technology, process development, project management, and different ways of managing operating improvement.
- Provides the latest thinking on operations strategy, capacity planning, and outsourcing/vertical integration, based on the latest academic research and corporate experience.
- Includes examples in manufacturing and services, including intel, Yahoo! McDonald’s, and Dell.
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Most Helpful Customer Reviews
2 of 2 people found the following review helpful:
4.0 out of 5 stars
Slightly wordy, but a good introduction to Operations and strategy,
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This review is from: Operations, Strategy, and Technology: Pursuing the Competitive Edge (Paperback)
This book was a required read for an Operations Management class I was taking. It is very well written, though my biggest complaint is that the 4 Harvard authors get a little too wordy at times and tend to make it a tougher read than it needs to be. The concepts are very well presented and provide an excellent introduction to operations management if you have never learned much about it. They spend quite a bit of time on the IT and internet-related industries, and their insight is valuable. Overall I would recommend this book to anyone who wants to learn more about operations and be able to communicate more effectively on the subject.
1 of 2 people found the following review helpful:
4.0 out of 5 stars
Has served well as a reference,
By
This review is from: Operations, Strategy, and Technology: Pursuing the Competitive Edge (Paperback)
I am using this as I strive to be a first-time author. I'm writing on service strategies, my target audience is primarily in the IT services industry. Providing guidance for those responsible for the operation of IT services infrastructure is a key requirement for the book I'm writing. This book helped me achive clarity in my own mind. The concepts are solid and rest on sound principles that I have known from elsewhere.
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Inside This Book
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Key Phrases - Statistically Improbable Phrases (SIPs):
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vertical networks, new operating capabilities, corporate operations strategy, capacity cushion, infrastructural decisions, vertical integration decisions, derivative projects, strategic leaps, competitive priorities, focused facilities, product life cycle model, capacity increment Key Phrases - Capitalized Phrases (CAPs): (learn more)
United States, New World Economy, Old Economy, Business Week, Southwest Airlines, The Wall Street Journal, Financial Analysis of Proposed Investments, Toyota Production System, Achieving Speed, Dell Computer, All Numbers, Req'd Rate of Return, Henry Ford, John Crane, Harvard Business School, American System, Depreciation Operating, General Motors, Managing Project Portfolios, Eastern Europe, Development of New Processes, Union Camp, Alden Products, Time Warner, Two Examples Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Index | Back Cover | Surprise Me!
vertical networks, new operating capabilities, corporate operations strategy, capacity cushion, infrastructural decisions, vertical integration decisions, derivative projects, strategic leaps, competitive priorities, focused facilities, product life cycle model, capacity increment Key Phrases - Capitalized Phrases (CAPs): (learn more)
United States, New World Economy, Old Economy, Business Week, Southwest Airlines, The Wall Street Journal, Financial Analysis of Proposed Investments, Toyota Production System, Achieving Speed, Dell Computer, All Numbers, Req'd Rate of Return, Henry Ford, John Crane, Harvard Business School, American System, Depreciation Operating, General Motors, Managing Project Portfolios, Eastern Europe, Development of New Processes, Union Camp, Alden Products, Time Warner, Two Examples Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Index | Back Cover | Surprise Me!
Citations (learn more)
4
books
cite this book:
- Operations Management by Andrew Greasley on page 18, and page 96
- Handbook of Global Supply Chain Management by John T. (Thomas) Mentzer on page 168
- Project Portfolio Management: A Practical Guide to Selecting Projects, Managing Portfolios, and Maximizing Benefits (Jossey-Bass Business & Management) by Harvey A. Levine in Back Matter
- Rapid Results!: How 100-Day Projects Build the Capacity for Large-Scale Change by Robert H. Schaffer on page 56
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