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2 Reviews
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2 of 2 people found the following review helpful:
4.0 out of 5 stars
Slightly wordy, but a good introduction to Operations and strategy,
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This review is from: Operations, Strategy, and Technology: Pursuing the Competitive Edge (Paperback)
This book was a required read for an Operations Management class I was taking. It is very well written, though my biggest complaint is that the 4 Harvard authors get a little too wordy at times and tend to make it a tougher read than it needs to be. The concepts are very well presented and provide an excellent introduction to operations management if you have never learned much about it. They spend quite a bit of time on the IT and internet-related industries, and their insight is valuable. Overall I would recommend this book to anyone who wants to learn more about operations and be able to communicate more effectively on the subject.
1 of 2 people found the following review helpful:
4.0 out of 5 stars
Has served well as a reference,
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This review is from: Operations, Strategy, and Technology: Pursuing the Competitive Edge (Paperback)
I am using this as I strive to be a first-time author. I'm writing on service strategies, my target audience is primarily in the IT services industry. Providing guidance for those responsible for the operation of IT services infrastructure is a key requirement for the book I'm writing. This book helped me achive clarity in my own mind. The concepts are solid and rest on sound principles that I have known from elsewhere.
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Operations, Strategy, and Technology: Pursuing the Competitive Edge by Steven C. Wheelwright (Paperback - February 25, 2004)
Used & New from: $42.40
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