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Optex iVision Wireless 2-Way Video Door Intercom System

by Optex
3.6 out of 5 stars 43 customer reviews
| 15 answered questions

Available from these sellers.
  • 300ft transmission range, line of sight
  • Two way Intercom 2.25" LCD Color Monitor
  • Live browsing feature when door / camera unit is hardwired
  • System can store up to 163 images
  • Day/Night Operation
1 new from $329.88 1 used from $210.00

Technical Details


Product Description

The new iVision achieves both by giving you the ability to not only know when somebody is outside your home, but to view and talk to them from the safety and comfort of any location in the house. The iVision package includes a convenient hand-held wireless receiver with 2.25" LCD monitor and battery operated doorbell/camera unit with over 300ft. transmission range. In addition, the doorbell/camera unit can be hardwired into existing doorbell power supply to allow the user to utilize a "browse" feature on the handheld unit. This feature allows the user to monitor the view from the doorbell/camera unit on the LCD display.

Product Details

  • Shipping Weight: 2.2 pounds
  • ASIN: B0046FTZPQ
  • Item model number: TC-CSFR-T99V
  • Average Customer Review: 3.6 out of 5 stars  See all reviews (43 customer reviews)
  • Amazon Best Sellers Rank: #12,510 in Camera & Photo (See Top 100 in Camera & Photo)
  • Product Warranty: For warranty information about this product, please click here
  • Date first available at Amazon.com: October 8, 2010

Customer Reviews

Top Customer Reviews

A previous reviewer stated, inaccurately, that the product descriptions for this unit are misleading. This is not the case. I am submitting this review to (hopefully) correct the misperceptions created by that review. (If said reviewer happens to see this, check the last part of my review to see how to correctly use your unit. I think you will be pleasantly surprised to see it will, in fact, very easily do exactly what you purchased it for, based on your stated needs.)

Here is the Amazon.com product description (my comments added):

"The new iVision achieves both by giving you the ability to not only know when somebody is outside your home, but to view and talk to them from the safety and comfort of any location in the house. The iVision package includes a convenient hand-held wireless receiver with 2.25" LCD monitor and battery operated doorbell/camera unit with over 300ft. transmission range. (Specifies that the door unit can be battery operated, which is accurate.) In addition, the doorbell/camera unit can be hardwired into existing doorbell power supply to allow the user to utilize a "browse" feature on the handheld unit. (Very clearly specifies that ***IF*** you wire the door unit to the existing doorbell power supply, ***THEN*** you can do more things with it. Note that this says nothing about wiring it directly to AC power - this unit operates on low voltage only.) This feature allows the user to monitor the view from the doorbell/camera unit on the LCD display. (States what the addition capability is. Monitor simply means to be able to view the camera at will, versus interacting only as a two-way video intercom when the doorbell button on the door unit is pressed. It should be noted that this product is called a VIDEO INTERCOM, not a full-time surveillance camera.
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11 Comments 82 of 89 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
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Verified Purchase
This thing is great! After getting quotes from local alarm dealers I decided to look in to this because it was hundreds of dollars cheaper than what I was quoted for wired systems. I was a little unsure if this would work since I live in a 4 story row home but after getting it setup it works just fine. My only complaint is that when people press the button it only rings on the unit itself. It would be nice if it would also send a signal to the rest of the doorbells in my house as well.

What I did then is put my original doorbell button right below this unit, spliced in to the same doorbell wire. When people see this unit, most of the time they press the regular doorbell since it's not immediately noticeable on the unit where the button is. Using this setup all of my doorbells ring which alerts me to somebody outside. Then I just go to the remote viewer and press the answer button to activate the camera. The security this provides me and my wife is excellent because my front door does not have a viewing hole to see who's outside.

Setup was a cinch too! All you have to do is remove your old door bell, mount the bracket, and attach the wires to this unit. Then put the unit in to the bracket and lock it in via a screw on the bottom and you're set! If you want to plug in your original door bell like I did, just get any thin wire and attach the additional wire to the back of this unit and run the wire to your old door bell. Should work just fine. Since this works off of low voltage wiring, it's also nice that you don't have to mess around with fuses and such at your fuse box during installation.
3 Comments 23 of 23 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
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Verified Purchase
We purchased a device advertised as a two-way intercom security system. However, it only works if communication is issued from one-end thus not fully making it two ways. This did not suit our needs and we contacted Surveillent via phone four times over a period of three weeks to initiate a return authorization prior to the 30 day return window and received no response whatsoever. We then contacted the company via email through Amazon.com and finally received a response. They made no apology for lack of customer service in returning our initial phone calls and proceeded to tell us that it was our fault we purchased the wrong product even though the product description is very limited and reads as follows:
Technical Details
* 300ft transmission range, line of sight
* Two way Intercom 2.25" LCD Color Monitor
* Live browsing feature when door / camera unit is hardwired
* System can store up to 163 images
* Day/Night Operation
I explained that there was no way we could know how this works without seeing the product. What then ensued was the single worst online shopping experience I have ever had. Surveillent told us that we had abused them by "trying to using their products as our own research facility," mocked our "inability" to do proper research and subsequently harassed us through seven different emails. They threatened us with a "dream team of lawyers" that they had $30 million in sales and they were going to "teach us a legal lesson." Clearly at Surveillant not only is the customer not always right they are to be abused while shopping. If you want to by this product do so through a different Amazon seller in case it doesn't suit your needs.
8 Comments 62 of 78 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
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