A technical support reference, this guide enables users to diagnose and solve their own Oracle problems, avoiding a potentially costly technical support call-out. The book contains answers to frequently asked questions, references to printed and electronic sources that explain how to shorten development cycles and the availability of production appliances. The book aims to accomplish two primary goals: first, it provides solutions to commonly-asked Oracle user questions. It enables users to diagnose and solve their own Oracle problems, thereby avoiding a potentially costly and time-consuming technical support call. Second, the book provides help during times when readers must call Oracle Worldwide Customer Support (WWCS). It helps them test and identify critical informaion that can make the call quicker and less painful. Organized into three sections, the book begins by revealing installation tiops and troubleshooting techniques on operating systems ranging from the desktop to large systems. Part Two divulges practical information on popular Oracle products that enable customers to diagnose and solve Oracle problems. In the final section, the authors provide informagtion on how to get better support from Oracle and, in turn, how to help Oracle WWCS deliver better service to its customers. Throughout the book, readers find answers to frequently asked questions (FAQs), as well as references to printed and electronic resources that explain how to shorten devcelopment cycles and maintain high availability of production applications.
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Expert Solutions to Real-World Problems for Oracle Users Everywhere. Installation problems. System failures. Emergencies. They won't faze you if you have this powerful troubleshooting guide at your fingertips. Oracle Troubleshooting is the only book of its kind. Written by highly respected Oracle technical support professionals with a combined 12 years of experience at Oracle Worldwide Customer Support, this book holds the solutions you need to diagnose and solve the most common Oracle problems quickly and expertly. Take a look inside this officially authorized guide and discover a gold mine of lifesaving information, including: critical installation tips and troubleshooting techniques for all key Oracle products on operating systems ranging from Windows 95 and NT to Unix; proven answers to the most frequently asked Oracle questions, straight from the tech support trenches; insights into handling problems with the RDBMS, client tools, and connectivity software; pointers online and printed resources explaining how to shorten development cycles and maintain high availability of production applications; insider advice on getting the best possible support from Oracle's Worldwide Customer Organization. Everyone who runs an Oracle database should keep this one-stop troubleshooting reference close at hand.
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