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Orchestrating Human-Centered Design 2013th Edition

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ISBN-13: 978-1447143383
ISBN-10: 1447143388
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Editorial Reviews


From the reviews:

“For academics who deal with humans in systems concerns, the book is rich in references and theory of design processes. … this book is also targeted at corporate chief technology officers, program chief engineers, and systems engineering managers … . For INCOSE members, the book should be required reading for the Human Systems Working Group. It will also be of interest to the Complex Systems Working Group, the System Science Working Group, and the System of Systems Working Group.” (Lawrence D. Pohlmann, Insight, Vol. 16 (2), July, 2013)

From the Back Cover

The time has come to move into a more humanistic approach of technology and to understand where our world is moving to in the early twenty-first century. The design and development of our future products needs to be orchestrated, whether they be conceptual, technical or organizational. Orchestrating Human-Centered Design presents an Orchestra model that attempts to articulate technology, organizations and people. Human-centered design (HCD) should not be limited to local/short-term/linear engineering, but actively focus on global/long-term/non-linear design, and constantly identify emergent properties from the use of artifacts.

Orchestrating Human-Centered Design results from incremental syntheses of courses the author has given at the Florida Institute of Technology in the HCD PhD program. It is focused on technological and philosophical concepts that high-level managers, technicians and all those interested in the design of artifacts should consider. Our growing software -intensive world imposes better knowledge on cognitive engineering, life-critical systems, complexity analysis, organizational design and management, modeling and simulation, and advanced interaction media, and this well-constructed and informative book provides a road map for this.

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Product Details

  • Hardcover: 212 pages
  • Publisher: Springer; 2013 edition (October 5, 2012)
  • Language: English
  • ISBN-10: 1447143388
  • ISBN-13: 978-1447143383
  • Product Dimensions: 6.1 x 0.6 x 9.2 inches
  • Shipping Weight: 1 pounds (View shipping rates and policies)
  • Average Customer Review: 5.0 out of 5 stars  See all reviews (2 customer reviews)
  • Amazon Best Sellers Rank: #1,790,600 in Books (See Top 100 in Books)

More About the Author

Guy Boy is University Professor and Director of the Human-Centered Design Institute and Ph.D. Program at the Florida Institute of Technology, Chief Scientist for Human-Centered Design at NASA Kennedy Space Center and a Senior Research Scientist at the Florida Institute for Human and Machine Cognition (IHMC). He is the Chair of the 2012 ISU (International Space University) SSP (Space Studies Program) FIT/NASA-KSC organizing committee. He was the President and Chief Scientist of the European Institute of Cognitive Sciences and Engineering (EURISCO). He co-founded EURISCO in 1992, and managed it since its creation to 2008. Engineer and psychologist, he received his Doctorate in 1980 from the "Ecole Nationale Supérieure de l'Aéronautique et de l'Espace" (ISAE-SUPAERO: French Aerospace Institute of Technology), his Professorship Habilitation (HDR) from Pierre and Marie Curie's University (Paris VI), and his Full Professorship Qualifications in Computer Science and Psychology. Boy actively participated to the introduction of cognitive engineering in France and its development worldwide. He coordinated the French handbook of cognitive engineering, and the Handbook of Human-Machine Interaction (Ashgate, UK) in 2011. He was the co-founder in 2004 of the Ecole Nationale Supérieure de Cognitique a cognitive engineering program at the University of Bordeaux (ENSC). He is the Vice-President of ENSC, where he is Visiting Professor. Researcher at ONERA (The French Aerospace Lab) from 1977 to 1988, he was seconded at NASA-Ames Research Center from 1984 to 1986 in the Aerospace Human Factors Research Division. In 1987, he co-founded a start-up, Dialexis, working on intelligent assistant systems for space applications in France, he was the Chair of Board until 1993. In 1991, Boy was the recipient of the French Institute of Management (IFG) Start-Up Award for the development of Dialexis. He then joined NASA as the Leader of the Advanced Interaction Media Group from 1989 to 1991. His research is focused on safety-critical systems, risk management, human-centered design and automation, cognitive engineering and ergonomics, electronic documentation, knowledge acquisition and machine learning, multi-agent and aerospace systems. He developed various methods and techniques that include the Group Elicitation Method (GEM), Cognitive Function Analysis (CFA), and the Active Design Documents (ADDs). He is the author of five major books and more than 200 scientific and technical papers. Between 1994 and 2008, he was an external expert in the Information Society Technologies (IST) Program of the European Commission. He was an expert for the European Space Agency (ESA) for the definition of the overall human-machine interaction and artificial intelligence research program in 1991. He was a legal expert for aircraft accident investigations from 1992 to 1994. From 1995 to 1999, he was the Executive Vice-Chair ACM-SIGCHI (Association for Computing Machinery-Special Interest Group on Computer-Human Interaction). From 2002 to 2005, he was a member of the Board of Directors of the French National Center for Technological Research in Aerospace (CNRT-AE). In 2006, he was elected Fellow of the Air and Space Academy. He is the Chair of the Technical Committee on Aerospace Human Factors and Ergonomics (TCASHFE) of the International Ergonomics Association (IEA). He was the coordinator of the RoHMI (Robust Human-Machine Interaction) Network of Excellence (DG XII, European Commission) from 1994 to 1996. He was the scientific coordinator of WISE (Web-enabled Information System for Engineering) project (IST) from 2001 to 2004. He was the coordinator of the PAUSA (Authority distribution in air traffic management) national project (French Government, Ministry of Transportation) from 2006 to 2008 (9 major organizations involved and 26 scientists and engineers).

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1 of 1 people found the following review helpful By Anabela Simues on January 25, 2013
Format: Hardcover
It is progressively realised across all industrial sectors that human factors are an essential element in the design, development and operation of every system. While for decades significant efforts were made to reduce human error by taking the human operator from the loop, we now come to realise that in most systems, this has placed humans at a higher and complex level of control over technology and information. In this context, human-centred design (HCD) becomes a safety and operational critical factor.
Orchestrating Human-Centred Design is an extraordinary book reflecting a very mature, sensitive and intelligent perspective of HCD. This book ingeniously demonstrates the urgency for experts from all domains to work together and combine their different contributions, supported by a common conceptual basis towards excellence in systems design and operation.
Scientists, engineers and other professionals involved in designing, deploying and managing safety-critical systems should read this book. This view of managing complexity and uncertainty towards stability is innovative and represents a huge step forward in HCD.
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The emphasis on the financial impact on new development is slightly overemphasized. Financial goals are one of many pursued under a development process. An open-ended process might not be realistic. Human Centered Design emphasis on creativity brings out a key consideration, the value of taking risks in developing new methodologies or new technologies. In that sense, the financial goals lend themselves to restricting risks and constraining the creative process. A well-balanced process would apply priorities on goals to be achieved and the degree of risks to be taken. The Human Centered Design brings the reader to such an awareness. A goal-centered development provides a rich medium for successful delivery, as opposed to an activity-driven development process.which lends itself to some open-ended cost increase. This book emphasis is actually a warning to pay attention to.
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