- Paperback: 187 pages
- Publisher: Amer Society for Quality (January 1995)
- Language: English
- ISBN-10: 0873893212
- ISBN-13: 978-0873893213
- Product Dimensions: 8.9 x 5.9 x 0.5 inches
- Shipping Weight: 11.2 ounces (View shipping rates and policies)
- Amazon Best Sellers Rank: #1,250,665 in Books (See Top 100 in Books)
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