Most helpful critical review
12 of 14 people found the following review helpful
on April 1, 2011
I bought a Steam-on before Christmas 2010. It worked great for about 6 weeks, when it lost a screw underneath where the steam comes out, causing the inside parts to become loose and shaky. Oreck was great and swapped it out for another. I've had the replacement for about 8 weeks and the handle broke and will not stay together, making it nearly impossible to mop.
What's funny is my mom bought one at the same time. Her handle broke around the time I had the first one replaced, so she had her's replaced as well. A few days ago, the screw came out of the steamer as mine did. Apparently, these steam mops are very cheaply made and have a lifespan of 6-8 weeks. I plan to return mine to the Oreck store tomorrow for a refund.