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Most Helpful Customer Reviews
26 of 28 people found the following review helpful:
2.0 out of 5 stars
Not worth the money or hassle.. 10 years,3 replacements, 40 repairs,
By
This review is from: Oreck XL2000RHB 8LB Comm Up Vacuum (Electronics)
I used to be a believer in these vacuums. Not any more. We've had them for more than 10 years, and have had to replace them every 3 years or so, and have them repaired every 3 months. Something always breaks. For the record. We have 2 units in our house, and have purchased probably 6 in the past 10 years. So my views are based on substantial experience, not the first 3 weeks of a honeymoon.
Initially, we were attracted to the fact that they are supposedly "commercial", and you do occasionally see them in hotels. However, they are identical to the retail units, with the exception of the power cord and the warranty. The reason the retail units are 3 times as much money, is that they have a multi year warranty, which these vacuums need, because they break CONSTANTLY. The Oreck people blame everyone... its the way you use it, its the cleaning people, its the kids, its bigfoot and the martians.... its everything but the lousy construction. We do have an active household and a large family, but that is no excuse for the thing constantly breaking. They do vacuum ok, and they are light. But they are junky and built poorly. I finally had it last year when our main one died yet again, 2 months after its last $75 trip to the Oreck store. I bought a cheap hoover from Amazon, and lo and behold, it works better, cost 1/3 as much, and hasn't broken yet in almost a year. Don't believe the hype. Too bad, as most vacuums are lousy anyway, but these Orecks are just junk. Its amazing how much we fall for fancy marketing. But these vacuums are simply not worth the money or hassle. If you use a vacuum once a month, live a quiet life, and make little dirt, then these will do ok for a while. But if you expect to get $200 worth of value, look somewhere else.
18 of 21 people found the following review helpful:
5.0 out of 5 stars
Great vac and great price as well,
Amazon Verified Purchase(What's this?)
I had an old Oreck vac and it finally needed a new motor after 25 years. I was looking at light economy vacs and they all cost more and were heavier, so I decided to get another Oreck like I had before. It works great. I like the switch on the handle so you don't have be bend down.
10 of 13 people found the following review helpful:
1.0 out of 5 stars
Overrated and expensive,
By Thomas John (San Jose, CA, USA) - See all my reviews
This review is from: Oreck XL2000RHB 8LB Comm Up Vacuum (Electronics)
I purchased the Oreck five years ago and wish I had not. I suppose that it can suck up a bowling ball. I have a dog and a cat, and the vacuum clogs rapidly. It is not easy to unclog. I have brought the vacuum in for unclogging several times. I am now looking for another vacuum and will be disposing of the Oreck XL very shortly. For the amount that a new Oreck sells for, it is vastly over priced. For its quality of performance, the price should not be more than $100 to $120.
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