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Product Description
Amazon.com Review
Checking the plastic rain gauge oftentimes means a trip out to the garden, in the rain, and then a lot of record keeping. A great way to stay abreast of the garden's irrigation needs without getting wet, Oregon Scientific's wireless, remote rain gauge features a self-emptying rain cup that measures and then dumps collected rainfall. Nine-day memory and indoor/outdoor temperature readings help monitor precipitation and weather patterns over time. An automatic a wireless transmission range of up to 300 feet with the rain gauge and up to 100 feet for the thermometer means a lot less back-and-forth. The unit displays daily readings, 9-day histories, and total rainfall records. Rainfall measurements are shown in inches or millimeters. The gauge also features a high rainfall alarm, comes with two AA batteries for the gauge and two AAA batteries for the sensor. --Brian Olson
Product Description
Rainy days just got better. The favorite Oregon Scientific rain gauge just got better too. The expanded features include 10-day memory and indoor/outdoor temperature. Sit back and enjoy the rain and check weekly to find out if your garden needs additional watering.
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Most Helpful Customer Reviews
213 of 215 people found the following review helpful:
1.0 out of 5 stars
Lousy customer service,
This review is from: Oregon Scientific RGR126 Cable Free Long Range Rain Gauge (Kitchen)
The setup was easy and the gauge/remote temperature sensors worked well (initially, anyway!). The display unit is attractive and doesn't take up a lot of space. HOWEVER, after just a few months, the LCD display for the rainfall information faded until it was unreadable. Then, the base unit began to fail to communicate with the rain sensor, followed shortly by a failure to communicate with the temperature sensor. All troubleshooting steps were followed and all failed.
Upon calling for warranty service, I was told to send the unit back and that Oregon Scientific would simply mail me a new one - right answer! However, that was in early October. It is now nearly the end of January, and no unit. I called to follow up and was told that they were out of stock and had NO IDEA when they might be shipping the replacement unit, and that there was no other type of unit that could be substituted. I asked that my request be escalated but there has been no response. This is pitiful customer service. Do not purchase any Oregon Scientific product expecting that they will honor their warranty. ***UPDATE 2/8/2007*** I checked the Oregon Scientific website and discovered that one can buy a new unit for immediate delivery. Called customer service (again) and was told that the sales and warranty divisions have separate inventory and that the inventory for the warranty division is still on backorder. And they have no idea when the units will come in. And NO! we cannot get you a replacement from our sales division, even if you have been waiting for FOUR MONTHS. I asked that the call be escalated and was able only to leave a voice mail with a supervisor. ***UPDATE 2/18/2007*** Still no replacement. The customer service supervisor did not return my call. I have now sent a letter via snail mail to the president of the company asking that they fulfill their warranty commitment. ***UPDATE 3/1/2007*** At long last I have a replacement unit. I received follow-up calls from both the corporate and the customer service offices. I guess the keys to getting action from this company are persistence and taking your complaint to the top. It's too bad to have to go to such lengths for a simple product replacement. ***UPDATE 6/13/2008 The outdoor temperature sensor has failed and no longer transmits to the base station. The rain gauge is still working.
67 of 67 people found the following review helpful:
3.0 out of 5 stars
Better gauge, remote display faulty,
By
Amazon Verified Purchase(What's this?)
This review is from: Oregon Scientific RGR126 Cable Free Long Range Rain Gauge (Kitchen)
Received the unit and was impressed by the rain gauge construction. Included are screens to keep the spiders out of the base, a recurring problem with the LaCrosse unit (they'd bridge the teeter with web and prevent it from moving). The batteries are a bit of a pain to replace in the gauge since there are several very small screws that must be removed to get into the battery/electronics housing.
That said, the display unit stopped working within two days. The temperatures were reading -160 on the outdoor unit and the indoor was reporting 40 below zero, that combined with several LCD segments ghosting when they should clearly have been off necessitated a return of the unit to Oregon Scientific. Haven't gotten the unit back yet so I may have to write another report about poor warranty/repair service....we'll see. Customer support had hired folks off the street whose only response to any reported problem was to remove all the batteries and do a reset of all units. When you tell them that you have already done all due diligenge in this regard the customer support tech insists that you do it again. Not impressed.
53 of 53 people found the following review helpful:
2.0 out of 5 stars
Not too impressed, so far!,
By
Amazon Verified Purchase(What's this?)
This review is from: Oregon Scientific RGR126 Cable Free Long Range Rain Gauge (Kitchen)
Followed the set up instructions before permanently mounting rain gauge outside. All seemed well. Fabricated a level mount outside several weeks later and found that base station could no longer acquire signal from the gauge. Went through the battery change/reset ritual that tech support recommended. No change. No signal. Tech support issued RMA with a two to three week turn-around estimate. Oregon Scientific tech support not a value-added service.
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