Customer Reviews

Oregon Scientific THN132N Wireless Temperature Sensor

5 star:		(7)
4 star:		(4)
3 star:		(3)
2 star:		(3)
1 star:		(5)

 

 

I was prepared to write a bad review for this wireless sensor, but did a little additional troubleshooting before clicking to submit the review.

Yes, I replaced the sensor battery, switched channels, reset the unit and moved the receiver closer to it and it still didn't register on the receiver. Then I decided to check the batteries in the receiver. Not dead, but low. The receiver still showed the inside temperature and the atomic clock was working, but a fresh set of batteries for the receiver did the trick.

Thank you R. Whitaker for your review ... it saved me from throwing away a perfectly good sensor and buying another one! Note: If the sensor batteries die, you may need to pop the batteries on the base unit to get it to reset and find the sensor again (replacing the base unit batteries may not be necessary).

[...]

Had one, died after a month. Bought this replacement, died after 2 weeks. When it worked, it worked great. Just didn't work for long.

The sensor itself went bad after 3 months of use. When it works it is great.

I've used the THN132N for a number of years with my base unit indoors and two sensors outdoors. They have been extremely reliable and accurate. They're easy to set up: just install an AA battery, give it a number on its slide selector (in the batt compartment), and push the "reset" hole with a "modified" paper clip. I use positions 2 & 3 for my sensors...Note: if you make it #1 and the temperature drops below freezing, it "tweets" an alarm on your in-door base unit, wakes you in the middle of the night, and infuriates your wife!!!

When the remote sensor works it's nice to have the temperture reading w/o going outside. The operative word word is when. Heaven forbid you live in a cold and moist environment because the batteries will fail and you get no reading. But wait that not all, try to get in touch with this company. First, look at the website- no number, but you can fill out a form requiring much personal info. An electronic response is returned saying we'll get back to you. How you might think. Read on they provide you with an 800# so they won't actually get back to you- well as they say 2-3 business days. OK, call. I called. Try that! 50, yes 50 minutes later a person comes on and asks you for the same info you just supplied on your form. After going thru all of the steps, which I had previously done following the troubleshooting guide, it still didn't work. I was offered 15% off on a replacement. I asked to speak to a supervisor and was told they don't have them When I stated I thought the offer was unfair, she told me the call was inappropriate and hung up. That's customer service for you. Well take your chances if you like, but this company has proven that they want your money and could care less once they've got it. UGH!!

I purchased one of these as a second unit to go with a recently purchased weather station set of one Oregon Scientific BAR806HGA with a THN132N sensor. Although the two THN132N sensors are indistiguishable, the one from Amazon could not send humidity information to the BAR806HGA weather station. I contacted Amazon which immediately sent a replacement unit at no cost. This second unit had the identical problem. I tried to get support from Oregon Scientific by e-mail but it took forever and it was obvious from their response that had not read my question. Finally they told me that my unit, which I had purchased in April and which is advertised as a NEW, Top Seller on the Oregon Scientific website, is no longer in production and suggested that I buy a new unit from them. Fat chance. If I have to buy another unit I'll go back to La Crosse Technology. Amazon was great about the returns but I will avoid Oregon Scientific in the future.

I am unable to have this sensor be acknowledged by my receiver . I talked to a customer service representative at Oregon Scientific and was quite surprised to be unable to get support . The representative got rather brisk and unwilling to accept my problem. She actually hung up on me without providing any resolution . Very poor customer service .

The wireless sensor was supposed to give a temperature reading and a humidity reading. Unfortunately, although the temperature reading worked correctly, I never got a reading for humidity. It still does not work properly.

Oregon Scientific THN132N Wireless Temperature Sensor
I only purchased the sensor because it is located outside and it went missing(Stolen)
The unit is very accurate and has a good range and being located in Australia it can withstand extreme heat and cold,but must not be located in direct sunlight.I highly recommend the product.