2 of 8 people found the following review helpful
on September 7, 2009
The book reads faster than it looks because the chapters are nice and short. Overall, no regrets. My only qualm is that there's a quote on the back that says it's free of platitudes. Not true. One or two authors used jargon that too often makes what their saying sound vague and meaningless. What they are writing about is too important to be lost in fuzzy language. I know it's easier said than done, but its worth trying to keep business communication fresh and crisp.