Organization and Management Problem Solving: A Systems and Consulting Approach [Paperback]

James T. Ziegenfuss Jr. (Author)

Book Description

Publication Date: December 15, 2001 | ISBN-10: 0761919163 | ISBN-13: 978-0761919162 | Edition: 1st

Based on a broad range of case studies, Organization and Management Problem Solving is an insightful text designed to improve the application of organization theory and systems thinking in teaching and practice. This book illustrates the five key themes in the nature of organization and management-technical, structural, psychosocial, managerial, and cultural-through the analysis of measured incidents tested by students.

This book is relevant to consultants, academics, and professional managers in a number of settings (academic, military, business organizations, and research institutes) and disciplines (including development and change, management, human resources, social psychology, communication, sociology, and psychology).

Product Details

• Paperback: 320 pages
• Publisher: Sage Publications, Inc; 1st edition (December 15, 2001)
• Language: English
• ISBN-10: 0761919163
• ISBN-13: 978-0761919162
• Product Dimensions: 8.5 x 6.6 x 0.7 inches
• Shipping Weight: 15.2 ounces (View shipping rates and policies)
• Amazon Best Sellers Rank: #1,482,658 in Books (See Top 100 in Books)

More About the Author

Dr. Ziegenfuss is a management professor at Penn State University, teaching in the graduate programs in health and public administration. Coordinator of the health administration program, he holds a doctorate in Social Systems Sciences (The Wharton School of the University of Pennsylvania); master's degrees in psychology and public administration (Temple University, Penn State); and a bachelor's degree in English (University of Maryland). He teaches courses in strategy, organization theory and behavior, quality, and problem solving. His research interests are in two areas: (1) strategy/strategic planning and (2) quality improvement/customer service. At the Penn State Medical College, he has been an adjunct Professor of Medicine since 1988.
Dr. Ziegenfuss has written more than 150 articles for journals and conferences and has authored thirteen books. He is an active advisor to both the public and private industries. His work in education, research, and consulting has been supported by more than seventy-five organizations, including academic medical centers, associations, hospitals, banks, and nonprofit agencies. Dr. Ziegenfuss can be reached at 717-948-6053 or by e-mail [e-mail].