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Organizational Communication Paperback – December 14, 2009

ISBN-13: 978-0195379044 ISBN-10: 0195379047 Edition: 3rd

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Product Details

  • Paperback: 336 pages
  • Publisher: Oxford University Press; 3 edition (December 14, 2009)
  • Language: English
  • ISBN-10: 0195379047
  • ISBN-13: 978-0195379044
  • Product Dimensions: 9.1 x 7.5 x 0.6 inches
  • Shipping Weight: 1.3 pounds (View shipping rates and policies)
  • Average Customer Review: 3.8 out of 5 stars  See all reviews (6 customer reviews)
  • Amazon Best Sellers Rank: #123,104 in Books (See Top 100 in Books)

Editorial Reviews


"I liked it right from the start. Zaremba has a very easy-to-read style with a functional balance between application and theory. In an era when students have a need to be entertained, I found Zaremba's choice of cartoons, illustrations, and examples to be very relevant and engaging. At times, it almost seemed as if the author was simply having an open discussion about the principles and underpinnings of organizational communication and being instructive while he did so."--Michael L. Owen, Lewis-Clark State College

"The students respond so well to Organizational Communication, from the images, text boxes, graphs, and cartoons to the strong examples/applications of the theory discussed in each chapter. I love the format of the text and presentation of the material."--Robin Takacs, Virginia Wesleyan College

About the Author

Alan Jay Zaremba is Associate Professor of Communication Studies at Northeastern University.

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Customer Reviews

3.8 out of 5 stars
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Most Helpful Customer Reviews

2 of 2 people found the following review helpful By Lisa Shea HALL OF FAMETOP 500 REVIEWERVINE VOICE on September 17, 2010
Format: Paperback Verified Purchase
Let me say first that I have been running a website with 300 editors for almost ten years now. I came into this course - and bought this book - having already experienced a variety of issues with communication. I knew just how critical communication could be to an organization. I had seen good quality communication that made work a joy, and I had seen troubled communication which caused disasters. I found this book *incredibly* helpful.

Our course was 12 weeks and every week we dedicated ourselves to one of the chapters. Every week I took a ton of notes from the chapter we worked on - not just to pass the class, but because the information was fascinating and directly useful for my daily tasks. The examples were ones I could relate to and demonstrated the issues clearly. There were many times that I'd read a chapter and then enthusiastically go talk to my editors about the ideas, finding ways we could incorporate them in our process.

There are discussions on handling a crisis. On ways to manage a group activity or meeting that keeps things flowing smoothly. The differences between writing policies and handling task specific communication. Dealing with individuals from different cultural backgrounds. Ensuring that the messages you give out are listened to and respected.

I could imagine, for example, that a young student with no experience in running meetings or dealing with group dynamics might not understand why there's time dedicated to this topic or how important it could be. For people who have gone through those issues and seen how they can bog down a project, the information is invaluable.

Very well recommended. As the book mentions, communication is NOT just for "communications professionals" (HR, newsletter writers, etc.
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1 of 1 people found the following review helpful By DanBrownFan on January 16, 2012
Format: Paperback Verified Purchase
The book is in very good condition. Totally worth the price and I am super happy about receiving it as quickly as I did. This is a book that I will keep for future references, so Im glad it is in such good condition and I didnt have to pay the outrageous price at the school book store.
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By Brandon on September 7, 2014
Format: Paperback Verified Purchase
Not a useful book. Filled with obvious platitudes and minor rewordings of information easily available elsewhere (not to mention large quantities of simple common sense that one doesn't require a textbook for), this is a clear example of yet one more slightly-different version of the same textbook available from a dozen different authors, each looking for some income by having it required for classes at the college they teach at.
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