From the Inside Flap
When companies hire outside consultants, people within the organization tend to listen. They assume external consultants must be credible because they charge high fees or because theyve consulted with other companies. Meanwhile, internal consultantshuman resources personnel or other internal change agentsmust overcome the unfair perception that they are biased.
Consulting is a relationship business. In order to perform to the best of your abilities, you must develop trusting relationships with internal partners and clients, especially those figures who make final decisions based on your advice. But developing that trust is no easy trick. If youre an internal consultant, you know that before you can even begin to do your job you must overcome any perception that you may lack credibility.
However, there are also advantages to being an internal consultant, such as your familiarity with the organizations structure, culture, and unique needs and problems. Organizational Consulting shows you how to use the advantages of being inside the organization to better perform your duties while also improving your credibility. A consultant with twenty-five years of experience working with Fortune 1000 companies, Alan Weiss offers pragmatic solutions and methodologies for changing your organization for the better while you advance your career and solidify your position as an integral asset to your company.
The role of the internal consultant is to anticipate, improve, and innovateand you have to do it all from a delicate position. Organizational Consulting shows you how, by giving you the tools you need to:
- Build trusting relationships with management
- Establish the proper environment for success
- Utilize state-of-the-art interventions
- Develop the skills and attitude you need
- Achieve conceptual agreement
- Formulate workable proposals
- Leverage your success for the future
- Defuse tensions and work within ethical guidelines
From the Back Cover
"Alan grasps the very essence of organizational consulting. Its not about foolish fads or mindless meetings, its about relationships, trust and focusing on key issues with a sense of urgency that gets results. His principles and techniques are easy to understand and apply."
former senior vice president
Marriott Lodging, Marriott International, Inc.
"What first appeals about Organizational Consulting is the pragmatic, battle-tested advice. However, the real gem is the underlying ethica commitment to honesty, professionalism, and rigorthat will change how you feel about being an HR professional."
Chief of Content & Research
"A must-read for internal consultantsthis book provides a clear road map for success."
Total Customer Experience and Quality Manager