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3 of 3 people found the following review helpful:
5.0 out of 5 stars Practical Insights & Advice, May 11, 2006
This review is from: Organizational Crisis Management: The Human Factor (Hardcover)
Dr. Lewis was a key resource in developing the plan for Merrill Lynch to reoccupy its world headquarters after the September 11th attack at the World Trade Center. His insights and expertise are now available for all responsible leaders to read and apply before disaster strikes. Most importantly Dr. Lewis educates us about the critical need to build and maintain a healthy organization in advance of crisis. This is perhaps the most important form of crisis management. His insights on "passive traumas" and how they impact people and business results are key to truly understanding how to lead an organize in today's environment. An insightful, practical resource for leaders of all organizations.

Leo F. Flanagan, Jr., Ph.D.

Former Director of Global Leadership, Merrill Lynch

President, Flanagan Consultants, LLC
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Organizational Crisis Management: The Human Factor
Organizational Crisis Management: The Human Factor by Gerald W. Lewis (Hardcover - March 28, 2006)
$89.95 $77.60
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