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Organizational Self-Assessment [Hardcover]

T. Conti (Author)

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Book Description

ISBN-10: 0412788802 | ISBN-13: 978-0412788802 | Publication Date: April 30, 1997 | Edition: 1

In today's competitive (sometimes hypercompetitive) environments, companies need tools that can help them to assess their weaknesses and plan improvements. Self-assessment has emerged as a potentially powerful tool for this purpose. Until now self-assessment has been considered as a by-product of Quality Award Assessments. As such, it is more apt to identify already excellent companies than to spot weaknesses in any kind of company. Moreover, award models and approaches lack diagnostic power. This book proposes a model that is no longer a TQM Model but a `Business Model' and a highly diagnostic process. Organisational Self-Assessment is unique in its approach to self-assessment, starting from results and diagnosing the causes within the company. It integrates self-assessment and subsequent improvement planning into the corporate strategic planning cycle to create a real business model.

#outer_postBodyPS { display: none; } #psGradient { display: none; } #psPlaceHolder { display: none; } #psExpand { display: none; } In today's competitive (sometimes hypercompetitive) environments, companies need tools that can help them to assess their weaknesses and plan improvements. Self-assessment has emerged as a potentially powerful tool for this purpose. Until now self-assessment has been considered as a by-product of Quality Award Assessments. As such, it is more apt to identify already excellent companies than to spot weaknesses in any kind of company. Moreover, award models and approaches lack diagnostic power. This book proposes a model that is no longer a TQM Model but a `Business Model' and a highly diagnostic process. Organisational Self-Assessment is unique in its approach to self-assessment, starting from results and diagnosing the causes within the company. It integrates self-assessment and subsequent improvement planning into the corporate strategic planning cycle to create a real business model.

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Product Details

Hardcover: 312 pages
Publisher: Springer; 1 edition (April 30, 1997)
Language: English
ISBN-10: 0412788802
ISBN-13: 978-0412788802
Product Dimensions: 9.4 x 6.4 x 0.9 inches
Shipping Weight: 1.4 pounds (View shipping rates and policies)
Amazon Best Sellers Rank: #3,602,754 in Books (See Top 100 in Books)

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More About the Author

› Visit Amazon's Tito Conti Page

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