"The volume succeeds far more than most culture books because trust is such rich terrain for exploring cross-, inter- and multicultural dynamics...The book succeeds in analyzing cross-cultural differences and breaks new ground in identifying pitfalls and pathways in intercultural trust."
- Michael W. Morris, Columbia University - Graduate School of Business, Administrative Science Quarterly
"Organizational Trust pursues the resolution of a contemporary conundrum, the cross-cultural differences in the bases of trust among the diverse workforces of our global economy. This cutting-edge compendium is rich in up-to-date research and theory regarding the working of trust around the world. Highly recommended."
Denise M. Rousseau, H.J. Heinz II University Professor, Carnegie Mellon University
The globalized nature of modern organizations presents new and intimidating challenges for effective relationship building. This book brings together research findings on organizational trust-building across cultures. Established trust scholars from around the world consider the development and maintenance of trust in a wide variety of organizational settings.