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Organizing for High Performance: Employee Involvement, TQM, Re-engineering, and Knowledge Management in the Fortune 1000
 
 
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Organizing for High Performance: Employee Involvement, TQM, Re-engineering, and Knowledge Management in the Fortune 1000 [Hardcover]

Edward E. Lawler III (Author)

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Book Description

0787956899 978-0787956899 July 30, 2001
First published in 1998, Strategies for High Performance Organizations gave executives their first comprehensive look at how well the most popular improvement programs of the day were actually working throughout the Fortune 1000. Now, three years later, this latest edition updates those findings for today's business world and reviews some new developments as well. Like its predecessor, this edition distills a library's worth of research into an easy-to-interpret, jargon-free presentation. It examines the various employee involvement, TQM, and reengineering efforts embraced by leading corporations over the years, explains how they were managed, and tells which worked, which did not, and why. Trends and patterns in the newly emerging fields of knowledge management and e-commerce are also presented for the first time. Readers can expect a goldmine of information that they can use to benchmark their own programs, to determine if a program is right for their organization, and to set new strategies for the future. Includes a CD-ROM containing all the informative charts and graphs found in the book.

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Editorial Reviews

From the Inside Flap

Worldwide competition, the rapid expansion of the Internet, and the uncertainty of today's economic climate are among the myriad forces testing the traditional approaches to management. Questions abound about which practices for improving organizational effectiveness really work, which do not, and how proven programs can be introduced into complex organizations.Organizing for High Performance offers managers and researchers a wealth of practical knowledge and information on how Fortune 1000 companies have succeeded in implementing and using a wide variety of organizational effectiveness programs. Based on information collected by the University of Southern California's Center for Effective Organizations, this resource includes the most current data on the success of programs such as employee involvement, total quality management, and reengineering. It also contains in-depth information on the ability of Fortune 1000 corporations to improve knowledge management, use information technology, and incorporate the Internet into their organizations. Based on a research program directed by Edward E. Lawler III, Organizing for High Performance—the fifth study of an ongoing project that began in 1987—analyzes and integrates sophisticated survey and financial information gathered by the Center for Effective Organizations. Written in straightforward language, this practical book provides an indispensable resource for benchmarking organizational improvement efforts, analyzing trends, and changing existing management practices. Included with the book is a CD-ROM, which contains the entire text of the book, including its many illustrative tables.The AuthorsEdward E. Lawler III is director of the Center for Effective Organizations at the University of Southern California (USC) and distinguished professor of management and organization in the USC Marshall School of Business. He is the author or coauthor of more than three hundred articles and thirty-two books including Rewarding Excellence, The Leadership Change Handbook, and Strategies for High Performance Organizations-The CEO Report, from Jossey-Bass.Susan Albers Mohrman is senior research scientist at the Center for Effective Organizations in the Marshall School of Business at the University of Southern California. She is the author or coauthor of Tomorrow's Organization, Strategies for High Performance Organizations-The CEO Report, and Designing Team-Based Organizations, from Jossey-Bass.George Benson is a research associate at the Center for Effective Organizations at the University of Southern California. Before joining the CEO he worked at the American Society for Training and Development. He has published in Training and Development and Technical Skills Training.

From the Back Cover

Organizing for High Performance offers a practical resource for understanding how Fortune 1000 companies can succeed by implementing a variety of organizational effectiveness programs. This thoroughly revised and updated version of Strategies for High Performance Organizations:
  • Analyzes trends in the adoption of organizational effectiveness efforts such as employee involvement, total quality management, and reengineering
  • Contains an examination of new organizational effectiveness approaches, including knowledge management and e-commerce
  • Demonstrates how organizations are changing by reporting on the adoption of business and climate strategies
  • Shows how employee involvement, total quality management, and reengineering efforts link business and change strategy
  • Reveals which management practices are working, as well as when and why they work
  • Includes a handy CD-ROM that contains the entire text of the book
Using the information in Organizing for High Performance, business leaders can learn what they need to know to guide their companies through organizational change with a clear sense of direction and mission.

Product Details


More About the Author

Edward E. Lawler III joined the faculty of Yale University after receiving his Ph.D. from the University of California at Berkeley in 1964. Three years later he was promoted to Associate Professor.

He moved to the University of Michigan in 1972 as Professor of Psychology and also became Program Director in the Survey Research Center at the Institute for Social Research. In 1978, he became a Professor in the Marshall School of Business at the University of Southern California. That same year, he founded and became Director of the University's Center for Effective Organizations. He was named Professor of Research at the University of Southern California in 1982 and Distinguished Professor of Business in 1999.

Lawler has been honored as a major contributor to theory, research, and practice in the fields of human resources management, compensation, organizational development, corporate governance, and organizational effectiveness. He is the author and co-author of over thirty-eight books and more than three hundred articles, which have appeared in the Harvard Business Review, MIT-Sloan Management Review, California Management Review, USA Today, Strategy and Business, the Financial Times, and more than thirty other magazines, journals, and newspapers.

His most recent books include Rewarding Excellence (Jossey-Bass, 2000), Corporate Boards: New Strategies for Adding Value at the Top (Jossey-Bass, 2001), Organizing for High Performance (Jossey-Bass, 2001), Treat People Right (Jossey-Bass, 2003), Human Resources Business Process Outsourcing (Jossey-Bass, 2004), Achieving Strategic Excellence: An Assessment of Human Resource Organizations (Stanford Press, 2006), Built to Change (Jossey-Bass, 2006), The New American Workplace (Palgrave-Macmillan, 2006), and America at Work (Palgrave-Macmillan, 2006), Talent: Making People Your Competitive Advantage (Jossey-Bass, 2008), and Achieving Excellence in HR Management: An Assessment of Human Resource Organizations (Stanford Press, 2009) and Management Reset (Jossey-Bass, 2011).

Business Week has proclaimed Lawler one of the top six gurus in the field of management, and Human Resource Executive called him one of HR's most influential people. Workforce magazine identified him as one of the twenty-five visionaries who have shaped today's workplace over the past century. He has been a consultant to many corporations, including the majority of the Fortune 100, as well as governments at all levels.

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Inside This Book (learn more)
First Sentence:
Basic to employee involvement in organizations is the sharing of information about business performance, plans, goals, and strategies. Read the first page
Key Phrases - Capitalized Phrases (CAPs): (learn more)
Very Negative, Neither Negative, Organization Effective Guided, Employee Experience Direct Profitability Satisfaction, Develop New Knowledge Rotational Assignments, United States, Bring Products, Practice Study Mean, Adopt New, Almost None, Contract Supports, Doing Same Work, Emphasize Employee, Enter New, Enterprise Resource Planning, Introduce New, More Years, Outsource Work, Use Temporary, San Francisco, Investors Correlation, Knowledge Correlation, Knowledge-Sharing Conferences, Medium High Return, Monitoring Collaboration
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Front Cover | Front Flap | Table of Contents | First Pages | Index | Back Flap | Back Cover | Surprise Me!
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