Customer Reviews


457 Reviews
5 star:
 (144)
4 star:
 (74)
3 star:
 (52)
2 star:
 (52)
1 star:
 (135)
 
 
 
 
 
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489 of 502 people found the following review helpful:
5.0 out of 5 stars Love it!
I have had this styler for about 6 months and I love it. I was skeptical at first, to say the least, but it has turned out to be my can't-live-without iron. I can style my shoulder length hair in 10 minutes, or less if I'm rushed, instead of 20 minutes with my other irons. I read through many web reviews before I bought it. Here are a few things that bothered people...
Published on July 9, 2009 by Mimi

versus
431 of 454 people found the following review helpful:
1.0 out of 5 stars Very disappointed
I always start out watching infomercials as a rational, even slightly cynical, viewer. About 10 minutes in, I'm sold and how could I have possibly lived THIS long without this product. The Instyler was no different. I ordered online and caught a 2 for 1 special and bought the professional, rapid heat-up model, shown above.

The first one I tried would stay on...
Published on August 5, 2009 by JillyBean


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489 of 502 people found the following review helpful:
5.0 out of 5 stars Love it!, July 9, 2009
I have had this styler for about 6 months and I love it. I was skeptical at first, to say the least, but it has turned out to be my can't-live-without iron. I can style my shoulder length hair in 10 minutes, or less if I'm rushed, instead of 20 minutes with my other irons. I read through many web reviews before I bought it. Here are a few things that bothered people and my take on them:

*It is loud - Since it has a motor, it is not silent like the infomercials imply. Although it is a bit noisy, it is not loud enough to bother me.
*It burns - It does get HOT, even on the lowest setting and, yes, if you touch it you will get burned like with any other hair iron. You will probably get scorched a time or two or three..., as I did, especially when getting used to it. Be careful!
*It only rotates in one direction - This is true and it takes time to get used to. I have learned to use both my left and right hands to straighten my hair in the direction of the rotation. I slowed down a segment in the infomercial and one model smoothed her hair against the rotation. It turned out great, so I guess it's okay but I haven't tried it myself.
*It doesn't work on very short hair - This styler works wonders on my medium length hair but I cannot use it on my 2 inch long bangs. It makes them stick out weird. Based on that, I don't think those with very short hair would benefit from it unless they come out with a smaller barrel.
*Hair gets stuck in the barrel - This has never happened to me and I use it almost every day.
*Hair gets damaged - Most hot tools will cause some type of damage to hair. Although my hair does seem a little drier because I use the styler so often, my hairstylist says it is still healthy. I use conditioner and thermal spray to minimize damage.

While not perfect, this is the best styler I've ever used, hence the 5 stars. I am even getting one for my sister.




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431 of 454 people found the following review helpful:
1.0 out of 5 stars Very disappointed, August 5, 2009
By 
JillyBean (Middletown, MD) - See all my reviews
I always start out watching infomercials as a rational, even slightly cynical, viewer. About 10 minutes in, I'm sold and how could I have possibly lived THIS long without this product. The Instyler was no different. I ordered online and caught a 2 for 1 special and bought the professional, rapid heat-up model, shown above.

The first one I tried would stay on for two minute bursts and then shut off without warning. So, I tried the second one. This one stayed on, but what a disappointment. I'm no novice at using styling products. I've been battling my thick, wavy hair for 30+ years now. I've used all manner of styling products, irons, dryers, diffusers, and curlers and I have to say I found this product to be *extremely* awkward to use. (I might be wrong, but it seems to have been designed from the perspective of someone doing someone else's hair, rather than one using it on herself.)

The spring on the hinge didn't hold my hair tight enough to the spinning barrel for the bristles of the brush to separate the strands and it didn't hold the hair to the barrel tightly enough to smooth the cuticle. Overall, it seemed gimmicky and cheap, especially for carrying such a hefty price tag.
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103 of 105 people found the following review helpful:
1.0 out of 5 stars Watch out for burns! Unsafe design!!!, August 21, 2009
I've only used mine a couple of times but would like to return it. The company won't take it back, though, because it's past 30 days. *sigh* Guess it's mine to keep! Buyer beware -- I have several burns on my left hand from the Instyler, mostly from trying to use it on the back of my hair. There is no safe spot on the end of the curler to help you move it through your hair evenly. Doing the back of my hair is very difficult since I can only use one hand to hold the Instyler.
A safer design would provide some kind of handle on the end of the iron to hold with your left hand while you use your right hand to move it through your hair.
I wish I had called them 10 days ago, so that I could get my money back!!!
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63 of 63 people found the following review helpful:
2.0 out of 5 stars Doesn't work for very long, September 11, 2009
I ordered the professional Instyler and received it promptly. I loved the way my hair looked after using it. Not only did it straighten my hair but left it with lots of body that stayed! Unfortunately after using it daily for approximately 4 months I plugged it in and it was dead. I contacted the company is it has a one year warranty. I paid to ship it back and within 10 days received a replacment one that came with a legal statment discussing arbitration. My replacement Instyler last only about half as long as the first one and again it just quit working one day. As much as I love how it makes my hair look it's not worth the hassle of a product that doesn't work. I didn't bother returning the second Instyler but threw it into the trash. It's a great idea but the product obviously has some flaws and I now understand why a legal statement was included as this seems to be a recurring problem. Very disappointed especially for the cost.
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55 of 55 people found the following review helpful:
1.0 out of 5 stars Doesn't live up to the Hype, August 25, 2009
My granddaughter has very tight, kinky curls and the Instyler doesn't get close enough to the scalp to straighten her hair completely. Also be sure to have a safe surface to put the Instyler down on while you are getting the next section of hair ready. It doesn't stand up or anything so it will burn anything you put it on that isn't hard and heat resistant. All in all, we are disappointed and glad we didn't pay the full website price for it.
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50 of 51 people found the following review helpful:
1.0 out of 5 stars Not as seen on TV!, September 13, 2009
By 
Charlotte Tressler (Santa Rosa, CA United States) - See all my reviews
(REAL NAME)   
Amazon Verified Purchase(What's this?)
The InStyler malfunctioned from day one. Sometimes it wouldn't turn on, or would turn itself off without warning, even worse, once it wouldn't turn off and pulled out a section of my hair. When it did work, it took FOREVER to style my hair, and the results were similar to those I got with a large barrel curling iron. My advice: Don't bother.
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78 of 84 people found the following review helpful:
5.0 out of 5 stars Best straightener I've ever had, July 17, 2009
By 
Lacy Davis (Crandall, IN United States) - See all my reviews
(REAL NAME)   
I have extremely thick, course hair with a bit of a natural wave and a tendency to go a little crazy when it gets humid (which is always since I live in the Ohio River Valley). I've had many straighteners before, but the only time I've ever gotten the results I wanted was when I splurged and went to an exorbitantly expensive and exclusive salon and had the stylist spend over an hour hard at work with a professional, super-hot straightening iron. I never wanted to wash my hair again after that trip to the salon because I knew it would never look that good again...until I ordered my InStyler. Now I have that hair ever time I use it. I'm really pleased with the product. It does exactly what the infomercial promised.
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46 of 48 people found the following review helpful:
5.0 out of 5 stars Beware of FAKES I got a fake one and a real one to compare, July 22, 2009
I bought a fake Instyler on Ebay (unknowingly) and it sucked! Did not work correctly, made my hair a frizzy mess. Then I found a reputable seller on Ebay as well and bought a real one for $80 (offbetti is the seller's name) and IT IS AMAZING!!!!
I have frizzy damaged fine hair and on the lowest setting it took me 5 minutes to do my entire head with a result that looked as good as a salon blowout. I suck at blowdrying and straightening irons make my hair to fake-flat. But the Instyler polished it and gave me an amazing shiny flip on the ends. I just can't get over how great it works -- just like the infomercial.
Once again BEWARE OF FAKES!! ON THIS SITE AND ON EBAY
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46 of 48 people found the following review helpful:
4.0 out of 5 stars Good Product, But Does Cause Some Hair Damage, July 6, 2009
I had to have this tool. It is much easier to use than a flat iron and brush were. The InStyler straightens my extremely long hair in record time. My only complaint is that my hair does have a lot of split ends that weren't there before. But then again, I have never used a heating iron that didn't cause some damage. It could just be that this product is so easy to use that I find myself straightening my hair more than I did before with old methods. The price is a little high, but I'm sure in time this tool will get more affordable.
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55 of 59 people found the following review helpful:
1.0 out of 5 stars Piece of Junk!, August 22, 2009
Ladies... save your money and time, this is very worthless! For an item priced this high it's just a piece of junk! I only got to try it 3 times and it burned! It just stopped working! The barrel and the whole structure just looks and feels very cheap! And the few times I got to use it didn't do all the features it says it does! it may work as an straightener, but I tried waving my hair a little and did Nothing!!! DO NOT WASTE YOUR MONEY!!! THERE ARE SO MANY BETTER PRODUCTS CHEAPER AND WAY BETTER THAN THIS!
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The Original InStyler Rotating Hot Iron Hair Straightener
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