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122 of 164 people found this helpful
I want a REFUND! Does NOT Work on SYNTHETIC Corks! (Oster confirms!)
on April 26, 2011
Ok. Perhaps I'm a bit unique in that I like---SCRATCH THAT!---I LOVE a certain Sangiovese/Syrah wine...so much that I buy it by the case and it is almost ALL I drink. Well, I thought this electric wine opener would make my life simpler and ordered it. To my dismay, I find that my beloved wine has a synthetic cork and this opener won't work AT ALL to open it. :-( Ok, I'm agreeable, so I decide I will save it to use on the nice little Torrontes that I like in warmer weather. Well, I recently had occasion to try the opener on that bottle and guess what??? Yep, it has a synthetic cork also and now I have a USELESS product occupying precious counter space because I didn't try on the white until months later (I bought it in the winter) and now it is too late to return it.
I wish the maker would state that it will NOT open bottles with synthetic corks. Check which type of cork you are likely to need opened before ordering this opener. I am a very unhappy customer.
Spoke with Oster CS and they told me that NONE of their electric wine openers work with the synthetic/plastic corks. NONE OF THEM! Also said that their product info doesn't state that they do and they are NOT responsible for the descriptions Amazon puts up. Of course this item is now outside of the return window. Fortunately it didn't cost an arm & a leg but I hate throwing away $$ regardless. Many, many, many wines now have the synthetic corks so even if I did broaden my tastes this wine opener has a GREAT chance of STILL being USELESS to me. SHAME ON YOU AMAZON for not EXPLICITLY stating this critical detail AND OSTER... SHAME ON YOU FOR MAKING A CORKSCREW THAT DOESN'T OPEN SO GREAT A PERCENTAGE OF WINE BOTTLES.