2,136 of 2,198 people found the following review helpful
5.0 out of 5 stars Dont listen to the poor reviews!!
So I have wanted one of these for a while now and went on and read a LOT of the reviews here on Amazon. To be honest some of the poor reviews had me a little worried! But I am leaving this review to ASSURE you that nearly ALL of the negative reviews were definitely coming from operator errors (if you get my drift) and people who didnt have ANY idea what they were...
Published 21 months ago by Eugenia Bone
703 of 788 people found the following review helpful
3.0 out of 5 stars I wish there was something a little better
This box is fairly good overall but it has a couple major irratating factors that may well be a buying point for many of you so I wanted to talk about a couple things that don't get mentioned very often.
+ Great Protection and pretty much the best case if you want ideal protection for your iphone 4s from drops on the concrete / outdoor working environment...
Published 24 months ago by Marky Mark
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2,136 of 2,198 people found the following review helpful
5.0 out of 5 stars Dont listen to the poor reviews!!,
This review is from: OtterBox Defender Series Case and Holster for iPhone 4/4S - Retail Packaging - Pink/Gray (Wireless Phone Accessory)So I have wanted one of these for a while now and went on and read a LOT of the reviews here on Amazon. To be honest some of the poor reviews had me a little worried! But I am leaving this review to ASSURE you that nearly ALL of the negative reviews were definitely coming from operator errors (if you get my drift) and people who didnt have ANY idea what they were buying...
Clearly the Defender series is going to be a little beefy. Which I would HOPE is why your looking at this sort of case! For a big-bad iphone defending case! and that is JUST what you get! So the reviews on size I feel are unfair, based on the fact that you should have known its a sturdier case. (I find this NO problem for the protection it provides. Being a girl, I couldnt fit an iphone in my pants pocket to begin with, so its not an issue...And I would like to stress its not THAT big.
Some people (a good number) have complained about a hole on the top being for the headphones being on the wrong side...This is NOT the case people! You must open the flap to use your headphones...The hole is for the MICROPHONE! So do not fret. There is NO issue there...just people simply misunderstanding the product.
I read multiple reviews where people complained about being able to charge or undo the bottom flap, etc. Ok. It is silicone people. soft, flexible silicone...So NO you DONT need to completely take apart the cover to charge your phone. You simply lift that flap and plug in your phone. There is NO issue with it closing, because its not supposed to be closed OR completely open while charging...Again, silicone does not hinge... In fact, I am charging my right now with zero issue. All the flaps are really easy to open and close and I see no issue with them being flimsy, or too firm either.
I saw one or two people say they thought it decreased the sensitivity of the screen. I have not had that problem. As long as you get the right model and it fits well there is no reason for it to have any effect, it is just a regular old screen guard just like any other you'd buy on the market and shouldnt (and wont) effect the use of your screen. The people who complained that it messed up the lightness of the screen may have had it set to auto, and I know mine sometimes in certain light decides to stick with a darker back light setting than I would prefer. So once again, I am sure this is something that one could adjust in the settings of your phone, and not be a problem with the case.
So in conclusion, this is an AWESOME product. If you are looking for a really tough case, that looks great and you UNDERSTAND that a thin, one sided, snap on case will not be very tough...then this is for you! Please note that a LOT of the negative reviews come from people's misuse or misunderstanding of the product. NOT the product itself. I cant say how happy I am with this product and I am SO glad I went ahead regardless of those negative reviews.
448 of 471 people found the following review helpful
5.0 out of 5 stars Works great with a verizon iphone 4! UPDATED, AND NOW 4S!,
This review is from: OtterBox Defender Series Case and Holster for iPhone 4/4S - Retail Packaging - Blue/Navy (Wireless Phone Accessory)Seems that some AT&T stores have stocked these on their shelves a little earlier than most stores, so I grabbed one and put it on my iphone 4 right away. (Verizon iPhone 4, not 4S)
As far as form and fit goes, it's really similar to the current iphone 4 defender series, the major differences are the cut outs for the front and the back. Also to make note, these cases work on ALL models of the iPhone, whether you have a sprint, verizon, or AT&T model, they'll all work.
Otterbox's old defender series didnt properly work with the white iphone 4 due to the location change of the proximity sensor. People would be dialing with their cheek, ear, face, etc because the screen wouldnt shut off. Now with the larger cut out, otterbox has fixed this issue and made the case truly work with all models of the iphone 4/4S, both white and black.
Otterbox has also changed the rear camera opening to be one huge opening. This is because of some complaints of the flash reflecting off the old case and washing out photos. It's also because the camera is slightly different on the 4S, which requires the huge opening we're starting to see on every case available.
The colors are a lot better, they match, they're catchier. They've still left the back cut out which shows the apple logo. I find this cut out really useless and unnecessary, but it's nice they also add the same clear protective film that's used on the screen protector.
The built in screen protector feels the same, still gets finger prints and dust on it, but a quick and easy wipe with a cloth or shirt cleans it off.
If you have a white iphone, or are getting the new 4S on october 14th, this is the case for you! It'll protect your phone from everyday drops, accidents, and bumps. This case is a tank and definitely worth the money. Though it is a steep fifty dollars compared to the price of the "old" defender series currently, it's still worth the extra money.
EDIT: I just got my 4S in the mail a few hours ago and let it fully charge up before using. After it was done, I put the old otterbox defender on the 4S and it works fine with the black model, but not my sister's white model. The proximity sensor on the black does turn on and off just fine. The issue is though, the camera looks blurry and washed out with the case on. This truly is why otterbox made the huge opening on the new 4S cases. So get one of the new defenders ASAP, otherwise your pictures will look like crap.
I've been using this new case on the 4S for a while now, enough to have a solid review based off real world use. It's a great case, and I still stand by my original first hand review. One thing I noticed on the old defender was that dust would get in from somewhere, and then sneak under screen protector and look horrible when the screen was off. I haven't noticed any dust on the new 4S case underneath the screen. I dropped my phone when handing it to a friend, and it held up. It fell about 3-4 feet in the air, and it looks unharmed, so I'm glad I really have the 4S defender on my iphone, otherwise who knows, I might be stuck with broken glass on my screen.
The colors are a bit different in real life, than what Otterbox shows on their website, and here on amazon, but they're still beautiful and good looking.
Again, I recommend this case!
776 of 838 people found the following review helpful
4.0 out of 5 stars Nice upgrade from the original iPhone 4 Defender case,
This review is from: OtterBox Defender Series Case and Holster for iPhone 4/4S - Retail Packaging - Black (Wireless Phone Accessory)I used the original Otterbox Defender case for my iPhone 4s, and while it worked ok, this version is a definite improvement. The hard plastic case and the screen protector seem to be the same as the original, other than having larger cut outs for the camera/flash and the front camera/light sensor/proximity sensor area. I never had issues using the 4s camera with the older version case, but I did with the proximity sensor and this case fixes that issue.
The holster has been changed to update the release mechanism. The tab that holds the phone in the holster has been shaped differently in order to make the phone easier to clip in and release.
The biggest upgrade is to the rubber jacket that fits over the plastic case. The rubber seems to be of much higher quality. It has a firmer, more substantial feel, and doesn't seem like it will lose shape over time. It gives the case a better grip in your hand and generally feels more solid overall.
The opening for the silent mode switch seems to still be off center, but not enough to be of concern.
If you are on the fence about whether to get the older iPhone 4 Otterbox Defender for your 4S or this updated version, I'd definitely pay the extra $10 or so and get the new version.
303 of 327 people found the following review helpful
5.0 out of 5 stars Works Great With iPhone 4S,
This review is from: OtterBox Defender Series Case and Holster for iPhone 4/4S - Retail Packaging - White/Gray (Wireless Phone Accessory)First of all, if you want to protect your iPhone, this is a terrific case. If you want sleek and flashy, keep looking. Don't get me wrong, I like the way the phone looks with the Otterbox on it but there just are not any sequins or monograms.
This is really two cases in one, or, a case with a rubberized cover. When you open the package, you will notice a plastic "clam shell" case that you snap over the phone. The second part of the case is the rubberized cover which wraps around the phone. The negative BUT NECESSARY results about this case is that it will double the thickness of the phone and make it heavier. This case includes a shield that protects the screen so no need to buy those expensive screen protectors. The only exposed area of the phone are the holes for the speakers, microphones, and camera lens.
When I first put the case together, I thought the same as the previous reviewer that the earphone jack hole was in the wrong place. That assumption is incorrect. The hole on the top of the phone is for the secondary, noise-cancelling, built in microphone. The earphone jack is intended to be covered when not in use in order to keep dirt from getting into the hole for the jack. Just like the power cord and mute switch, the flap has to be opened in order to plug the earphones in. Speaking of flaps, they are a necessary evil when it comes to total protection. Putting them back in place requires a bit of patience but it is not a big deal.
All of the functions of this case are protected. Each button, the volume, power, and control button are under the cover. The screen is also under a protective rubber shield. I was concerned that the interface would be hindered but everything works well even with the added layer between my hand and the screen/buttons. The buttons are quite responsive and the screen taps, scrolls, etc, seem to work just as well as they did before I installed the case.
A huge bonus about this case is how my telephone reception IMPROVED. Getting my first iPhone was becoming a very frustrating experience due to a very high amount of dropped calls. For some reason, getting that barrier between my hand and the phone itself has dramatically improved my reception resulting in virtually no dropped calls. I definitely like the feel of my phone much better with the case than I did with no protection at all.
Lastly, you may be surprised to find that this case may change the appearance of the color of your phone. My phone is black but the plastic case is white. From the front and side views, you would think my phone is white. It is not until you look at the back side of the phone that the black shows through the hole for the apple logo.
The only thing I do not use or particularly care for is the holster that comes with the phone. I am using a leather pouch and prefer it instead of the snappy, hard holster. (Just a preference, not a knock) I recommend you look at the Otterbox at a retail store like AT&T before you buy it sight unseen from Amazon. The store I viewed them at was selling them for $50 and I purchased mine on Amazon for $32.60.
203 of 223 people found the following review helpful
5.0 out of 5 stars Great Defense (especially for those Clumsy),
This review is from: OtterBox Defender Series Case and Holster for iPhone 4/4S - Retail Packaging - Pink/Gray (Wireless Phone Accessory)Honestly I was a little apprehensive about getting an Otterbox, due to the size/bulkiness of the case compares to a case-less phone but after breaking 3 iPhones due to dropping them I figures it was time. After a day or two, I was completely used to the case. I love the silicone portion as it helps me have a better grip so that I am less likely to drop the phone. It still fits in my back pocket as well (another thing I thought the size of the case wouldn't allow). Excellent case and quality. Snug fit but still allows full functionality while protecting your phone 100%!
703 of 788 people found the following review helpful
3.0 out of 5 stars I wish there was something a little better,
This review is from: OtterBox Defender Series Case and Holster for iPhone 4/4S - Retail Packaging - Black (Wireless Phone Accessory)This box is fairly good overall but it has a couple major irratating factors that may well be a buying point for many of you so I wanted to talk about a couple things that don't get mentioned very often.
+ Great Protection and pretty much the best case if you want ideal protection for your iphone 4s from drops on the concrete / outdoor working environment. That's why i got it.
- The screen cover is a thin layer of plastic that when sitting on top of the iphone creates a 'film' illusion where if you have good vision you will see a hazy layer. I think it's because there is a small space between the case's layer of plastic and the iphone's face that bends the light. Its quite annoying to me. I would prefer no plastic at all on the screen front and use a stick on clear protector over the iphone face.
- The headphone jack is closed by a plastic piece that lifts up but it's annoying to have to fiddle with it to put in headphones.
- The case is fairly bulky and the plastic flap on the bottom of the case will prevent you from EVER using this in an ipod dock if the case is on.
- The case takes a couple minutes at least to remove and it's annoying to do if you would be doing it more than once a month or so.
- The case is very bad in moist environments, worse than no case at all because moisture gets trapped under the plastic film on top of the iphone screen and you will see a "spread out water droplet effect." I learned this after I worked out with the phone and noticed the effect.
This case is ideal for dry sandy environments where dropping the phone on the hard surface is a possibility, I still recommend it if you can get over the negatives.
149 of 163 people found the following review helpful
5.0 out of 5 stars Love my new Otterbox Case!,
This review is from: OtterBox Defender Series Case for iPhone 4/4S - Retail Packaging - Pink/Purple (Wireless Phone Accessory)Purchased the Otterbox case just a few days ago, and got it today. I have to admit, I was not a fan of any of the Otterbox cases because of the bulkiness, but now that I actually know how it actually looks and feels, I love my case! And it helps alot that the color is so cute. I would definitely recommend this case if you are female and love nice cute colors. And I would definitely recommend Otterbox if you want to keep your new iPhone 4/4s in good condition.
And for those of you who think it looks difficult to put on, it really isn't. When I started doing research on the cases, I was wondering how they went on the phone. Then I came across a video on how to put it on and it's really easy. There's two layers of the casing. A hard plastic case and then a rubberized bumper material that goes on top of the hard plastic. And there is no need for a screen protector anymore for your phone because the case already has a clear plastic within the case to protect your screen.
124 of 135 people found the following review helpful
3.0 out of 5 stars Defender and Commuter Comparison,
This review is from: OtterBox Defender Series Case for iPhone 4/4S - Retail Packaging - Pink/Purple (Wireless Phone Accessory)Protecting a $200 phone is quite a formidable task and a lot of cell phone case companies do not seem to understand protection. They strive for style, design, and aesthetics. To me, this is all nonsense. Otterbox understands the principle of protection better than any other company making these types of products. Fuction is what I am looking for and and this company produces fuctioning cell phone cases. These 4S generation cases share an improved design, mainly with the camera area. I think people were complaining about shadowed pictures and video due to the tight camera cut out. They widened it to ensure the new 8MP camera with not be hindered by a design flaw.
First, the defender technically provides more protection than the commuter and also comes with a handy holster with a clip. However, the defender is bulky and the port covers do not stay as well as the model for the 3GS. Also, I am not a fan of the defender because of the screen protector it comes with. Eventually, particles of dust or grit will work their way into your case and be sandwiched between the screen and the hard plastic film. Then, friction from your finger will scratch the screen up pretty bad (this happened to me). To make matters worse, I put a Zagg shield on it and it basically fused with the screen protector on the defender. I needed to pry the phone off the case and, while doing so, lifted the glass of the phone, creating permanant air pockets in my screen. Not a good scenario at all. The anti-glar films sold at the apple store, however, work fine because they have a smoother, less sticky surface. I would not reccomend this case at all, though, without these screen protectors because without a screen protector, air bubbles will form and distort your view and scratches on the screen will occur. But, if you work construction or another potentially hazardous job, this case with the anti-glare screen protectors may be a better choice then the Commuter series of cases.
The Commuter, on the other hand, offers a balance between versitility and protection. With this case, I can use my Zagg shield and is not peeled up by the case like many do. Also, I love the soft shell on the inside and the hard shell outside. The soft inner allows the port and button covers to be attached to the case and function propperly. This also helps absorb shock. The hard shell allows the phone to slide in and out of pockets very easily, even out of tighter jeans. In addition, it has a much thinner profile than the defender but still provides adequate protection. The ports are still protected from water and it can take a tumble. I've dropped my 4S about 4 times with this case on it, on hard surfaces from pretty significant hieghts (5 feet or so on some) and the case barely even shows it let alon the phone wrapped up inside. Also, by flipping the phone face down, the exposed inner rubber case prevents it from slipping if you needed it to stay put, for instance, in a car. For the average person, the commuter is the superior choice.
However, both cases with the lighter colored silicon soft shells, like white and grey, get dirty easily. They even get stained from dye in jeans. Not a huge deal to me, but might be to some. Overall, these are the two best cases on the market for the iPhone and believe me, I have researched and read up on them all. You must simply decide what your needs are for a case and make your decision.
137 of 150 people found the following review helpful
5.0 out of 5 stars Love it!,
This review is from: OtterBox Defender Series Case and Holster for iPhone 4/4S - Retail Packaging - Pink/Gray (Wireless Phone Accessory)Dropped my phone on concrete the same day that I put this case on! Phone is still in perfect condition and so is the case. Not a scratch on either one!!!
98 of 106 people found the following review helpful
4.0 out of 5 stars Very Sturdy and Excellent Accessibility to Buttons and Screen,
This review is from: OtterBox Defender Series Case and Holster for iPhone 4/4S - Retail Packaging - Black (Wireless Phone Accessory)Ordered this product directly from Otterbox.com, and it took 12 days to arrive--not sure if that's because of a case modification/upgrade around the time I ordered the case.
The case arrived with instructions on the inside of the box, which were NOT very easy to follow. The box suggests going to Otterbox.com to view the instructional video. I didn't view the video and it took me at least 20 minutes to figure out how to open the case and properly insert my phone into it. Make sure to watch the online video.
Access to all of the buttons and screen is excellent, though there is a flap you have to lift to access the headphone jack. The case definitely adds heft to the phone, but I find that to be a plus both for protection and security (somewhat conceals the fact that the phone is an iPhone).
The case is extremely sturdy and there's no doubt that it offers excellent protection for the phone. The case may help parents relax when their young children want to handle the phone. The holster is convenient for those who like to carry phones on their hip, and it can be configured to prop the phone for pictures/video.
Gave this case four stars instead of five because the rubber shell doesn't always seat perfectly with the plastic shell, and sometimes the flaps covering the headphone and charging areas on the phone pop out just a bit.
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