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Out of Warranty Hardcover – January 22, 2013

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Editorial Reviews

From Booklist

When her husband dies suddenly in his sleep, Cassie is faced with spending the rest of her life without the only man she ever loved. Struggling with her own health issues, she goes to see a specialist who might be able to turn her life around, but the bills keep rising, and the treatment is definitely going to cost her. Without decent health insurance and with only a fraction of the life insurance money left, Cassie decides she must remarry before she goes broke. Of course, finding love the second time turns out to be a lot harder, but that’s where Jack comes in. Jack is facing the same medical problems as Cassie, and the two get to know each other in the specialist’s waiting room. He’s gruff and taciturn, but in a seemingly uncharacteristic act, he sets out to help Cassie find the second man of her dreams. A light but enjoyable tale full of laughter and hope, Smith’s (Wife-in-Law, 2011) newest story of strength and friendship is sure to please fans and new readers alike. --Cortney Ophoff


“Full of laughter and hope, Smith's newest story of strength and friendship is sure to please fans and new readers alike.” ―Booklist on Out of Warranty

“A laugh-out-loud novel.” ―Night Owl Reviews on Out of Warranty

“Whether this is a marriage made in hell or heaven depends on whether they can stick to the long list of rules and whether they can admit their growing fondness. In Smith's sure hands, this funny tale of unlovable misfits is a gentle, romantic surprise.” ―Kirkus Reviews on Out of Warranty

“Smith . . . once again proves herself a devoted champion of middle-aged women who confront and overcome devastating domestic situations.” ―Booklist on Wife-In-Law

“As usual, Smith deftly evokes strong women becoming stronger as they face heartbreak and loss.” ―Richmond Times-Dispatch on Wife-in-Law

“Smith's zesty read-in-one-sitting romp promises to delight loyal fans and garner new ones.” ―Booklist on Waking Up in Dixie

“Smith gives readers a lovely comedy with poise.” ―Publishers Weekly on Ladies of the Lake

“Haywood Smith knows what the readers want, and doesn't hold back.” ―A Romance Review on Ladies of the Lake

“Smith's fizzy exploration of enduring friendship and family signals more changes ahead for Georgia, her family and the red hat matrons. Fans of the series will enjoy and look forward to the next.” ―Publishers Weekly on Wedding Belles

“An engaging ode to the lasting bonds of southern sisterhood and life-begins-at-50 optimism.” ―Kirkus Reviews on The Red Hat Club Rides Again

“It's hard to keep good women down, as The Red Hat Club's bestseller status proves.” ―Publishers Weekly on The Red Hat Club Rides Again

“A joyous, joyful ode.” ―Booklist on The Red Hat Club

“A tribute to women who emerge victorious through divorce, menopause, spreading waistlines, and other tribulations.” ―Chicago Tribune on The Red Hat Club

--This text refers to the Paperback edition.

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Product Details

  • Hardcover: 384 pages
  • Publisher: St. Martin's Press (January 22, 2013)
  • Language: English
  • ISBN-10: 1250003520
  • ISBN-13: 978-1250003522
  • Product Dimensions: 6.4 x 1.3 x 9.4 inches
  • Shipping Weight: 1.2 pounds (View shipping rates and policies)
  • Average Customer Review: 4.6 out of 5 stars  See all reviews (61 customer reviews)
  • Amazon Best Sellers Rank: #193,484 in Books (See Top 100 in Books)

More About the Author

New York Times best-selling author Haywood Smith did not start writing till she was forty. Seven years of learning, writing, and rewriting later, St. Martins Press published the first of six critically acclaimed, best-selling historical novels about "strong women, hunky heroes, accurate history, and upbeat endings."

After a devastating divorce left her financially destitute, she switched to writing humorous Southern women's fiction about Baby Boomer women who help each other through their various trials with creativity, loyalty, and lots of fun, earning Haywood a place on the New York Times best seller list. ("I sent my ex a thank-you note.")

Haywood adored her mother-in-law, who lived across the street for twenty-five years, then moved in at Haywood's invitation after the divorce. In her mother-in-law's memory, Haywood wrote a fun, helpful handbook titled THE TWELVE SACRED TRADITIONS OF MAGNIFICENT MOTHERS-IN-LAW.

Haywood loves to do stand-up comedy about her life (It's been wild.) and waives her speaker's fee for women's charity fundraisers, Red Hat regional meetings, and Friends of the Library groups. Contact her at with EVENT in the subject line for particulars.

She also loves to hear from her fans at and personally answers all her e-mails.

Customer Reviews

Most Helpful Customer Reviews

5 of 5 people found the following review helpful By aggiewriter70 on February 7, 2013
Format: Kindle Edition
This novel, for me, was a first. A fictional tale centered around a health insurance claim. (Well, that is not all, but I am not going to revel much more.)

Sounds boring right?

Wrong. It is anything but boring. It is funny. It is full of easy-to-relate-to LIFE episode.

It is believable fiction, and every page that gets turned has a welcome surprise.
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4 of 4 people found the following review helpful By E. Bukowsky HALL OF FAMETOP 500 REVIEWERVINE VOICE on January 28, 2013
Format: Hardcover
Some fortunate baby boomers have their health, spend a great deal of time with their children and grandchildren, and have put away enough money to feel financially secure. There are retirees who travel, take classes, play bridge, or join clubs. Others continue to work and/or volunteer. Cassandra (Cassie) Jones falls into none of these categories. In Haywood Smith's bittersweet and quirky book, "Out of Warranty," fifty-five year old Cassie, who is a part-time first-person narrator, suffers from a rare form of arthritis ("I had the joints of an eighty-year-old by the time I was forty"). She has had twenty-four surgeries and four joint replacements and is plagued with such severe allergies that she must live in a fungus and mold-free environment. Her physician, Dr. Patel, informs her that she has a chronic fungal infection and orders her to take expensive medications and follow a special diet. To make matters worse, she is a recent widow who is bereft without the husband she adored. Her medical bills and the cost of renovating her house to make it safe and livable are so astronomical that she is barreling through her savings at an alarming rate.

The author understands all too well the particular problems that her heroine faces. Cassie is lonely, fearful, and resigned to spending the rest of her days with no one by her side. Yet she refuses to yield to depression; she bravely tackles her problems one by one and even decides to start dating again. In addition, she strikes up an unlikely friendship with a curmudgeon named Jack Wilson, who is even sicker than she is. He has a severe case of Chronic Obstructive Pulmonary Disease that is exacerbated by his cluttered and allergen-filled home.

With compassion and insight, Smith elicits our sympathy for her central characters.
Read more ›
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3 of 3 people found the following review helpful By Jean E. Stafford on March 19, 2013
Format: Hardcover
What a delight to dive into Haywood Smith's latest "Out of Warranty" and her character, Cassie Jones is a laugh a minute!! Some of the scenes were so easy to relate to that I felt a kinship with her!! This is a book that will have you laughing out loud no matter where you might be reading!! Way to go - Haywood Smith - Way to go!!
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2 of 2 people found the following review helpful By Amy Leemon VINE VOICE on February 5, 2013
Format: Hardcover
The only thing Jack and Cassie have in common is the same doctor who is treating them for rare and potentially fatal mold allergies. The treatments are expensive and Cassie's insurance is being uncooperative with her coverage. Plus it will cost thousands for her to make her house into a safe and livable environment.

Jack lives alone in a house that needs even more work that Cassie's. He's gotten used to his way of life - he's grouchy and proud of it.

From their first meeting he finds her irritating and too talkative. She thinks he is rude and pretentious. But eventually, against her better judgment, she finds herself offering to help him with his house and he finds himself trying to find a husband for her - someone with some much needed health insurance coverage.

I enjoyed the unfolding of the friendship between such an unlikely couple. The first eleven chapters were a little hard to read with the focus mainly on the diseases Cassie and Jack are fighting and the great "mold" war but it also made me realize the great problems some people are facing. These allergies were not the product of this author's imagination.

So all in all, this book was informative, funny and a great read.
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2 of 2 people found the following review helpful By Marion VINE VOICE on March 29, 2013
Format: Hardcover
There are few writers I read who consistently put out great stories without fail. Haywood Smith is one of them. I thoroughly enjoyed every page of this story and could totally relate to the healthcare industries' pissy care for individuals with chronic health problems. I laughed so hard, I cried in several spots, especially when widowed Cassie Jones goes on several blind dates. They're worth the price of the book. Haywood is a sassy, classy Southern writer who never disappoints her readers. Wish I could give this one more stars for entertainment value.
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3 of 4 people found the following review helpful By Harriet Klausner #1 HALL OF FAME on January 22, 2013
Format: Hardcover
The medical profession universally agrees there is nothing wrong with fifty-something widow Cassie Jones except inside her head. One doctor after another concludes she is a hypochondriac though she complains about arthritis and counters their claims with her twenty-four surgeries and four joint replacements. Cassie desperately misses her late Tom for what they planned to do together in retirement. However, it is medical costs that are destroying her as she has too much income for Medicaid and too little income to pay her bills rejected by her Green Shield Health Insurance provider.

In Buckhead, Cassie meets COPD sufferer Jack Wilson at Doctor Shamlan Patel's Fungal Institute office; neither likes the other. Dr. Patel tells Cassie she suffers from a rare genetic form of arthritis and an extreme allergy to yeast, mold and fungus. She cannot afford the cure and knows her Antichrist insurance will reject her claims. Cassie tries employment but finds only minimum wage jobs. Deciding she needs a husband with money, she tries dating; that proves worse than her employment opportunities. Her only hope is to marry the one-legged grouch she met in Patel's waiting room as she needs his insurance and he needs her pristine abode since his farmhouse hoardes tons of dirt and whatever resides in filth.

Out Of Warranty is a biting satire that rips the American medical system through two captured customers. Cassie brings amusing caustic asides while Jack adds likable grumpiness though both at times become irritants (in fairness each stays in character). Mindful of Michael Moorer's Sicko documentary with a deep storyline Obama could have used a few years ago, Haywood Smith lampoons the essence of the health system in which profit supersedes caring.

Harriet Klausner
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