Customer Reviews

Outlook Annoyances

5 star:		(5)
4 star:		(2)
3 star:		(0)
2 star:		(0)
1 star:		(0)

 

 

I wish that I had bought this book last year. It is written clearly and gave me the insight to solve the nagging problems I have had with Outlook. This is a "must have" for stand alone users and especially for networks.

Woody Leonard's step by step approach is a real eye-opener. Each aspect of Outlook is explained in (almost) minute detail. He did not, however, cover links to Exchange, but did recommend an alternative publication. I think he should have gone further on this as there will be many Outlook problems eminating from Exchange (I have at least three!), and there will be many sites that use the Outlook/Exchange combination. Other than this, this is a key book for any Sys Admin. library.

Although this book does have an unfortunate title, I found this full of hints and tips that help desk, IT support professionals, and other MIS types can use to support company-wide Outlook installations. Let's face it, Outlook offers the customer so many different choices, modes of operating, services, etc. that it's only natural that some customers would find this overwhelming and would lead to frustration and annoyance. However, if deployed correctly, in a pre-configured state, Outlook provides one of the most robust and forgiving interfaces for customers. Outlook Annoyances help identify areas of client improvement, as well as showcase tips and tricks to keep customers happy with Outlook. It's more of a manual to find nuggets of Outlook treasure .. "Oh, so that's how I can do [such and such]" seems to be the overwhelming theme of this book. Outlook annoyances is also written at a technical level that surpasses most of the other Outlook user guides (and all of the Microsoft guides on Outlook), but may detailed descriptions of the annoyances and how to solve them may confuse the occasional Outlook customer. So, IT staffs can benefit from reading and leveraging information from this manual for their Outlook customers, while Outlook customers can learn about Outlook with a quick guide, like the 10 Minutes Guide to Outlook.

I have been using Outlook for e-mail for about a year. Started using its other features in April when I bought a WinCE machine, which synchronizes Outlook data with my desktop.

To say that I could identify with the comments in Outlook Annoyances would be an understatement - this book had me laughing to keep from crying!

The difficulties in importing Contact names, addresses and company names into Word is unbelievable!

This is a good book, with a great sense of humor!

I've been a faithful Outlook 98 user for many months now and, while quite happy with the program, I have to admit that it does have its deficiencies and quirks.

"Outlook Annoyances" is the first book (and I've purchased a number of them over the past 5 months or so) which really gets down to the nitty-gritty of what's lacking (or awkward, or just plain annoying) in OL98, and what to do about it.

Written in a down-to-earth, friendly, humorous, user-to-user style, this book is also an enjoyable read, in addition to providing the best tips and advice I've found concerning Outlook ... bar none.

Simply put ... a must for every Outlook user.

I have read many computer guides in my day, often ending up more confused than when I began. This book, however, takes a complex and certainly often times frustrating subject, and breaks it down into an understandable and enjoyable format. I gave this book to my grandmother, and she proudly displays it alongside her 19th Century Salt and Pepper Collection. Enough Said! Anyone who wishes to understand Outlook, and do with it what yout think you should be able to do with it, must buy this book.

Yesterday I (finally) broke down and bought Outlook Annoyances. I'm a software trainer, developing an Outlook class for a special client. This book is absolutely the best computer book I've ever read. NEVER have I started reading page 1 and found that I didn't want to put it down. The authors have broken the code on providing a wealth of information in a lively, informal style. I love this book, and plan to recommend the entire series to my better students.