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Outsourced: The Complete Series

127 customer reviews

Additional DVD options Edition Discs
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(Sep 13, 2011)
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Editorial Reviews

Welcome to India: a diverse country of exotic cuisine, fascinating cultures, unique social customs...and the home of the Mid America Novelties call center. Unsuspecting management trainee Todd Dempsy is shocked when his job and department are relocated to the chaotic city of Mumbai. With no other career options, the Kansas native makes the jump himself and discovers that his most important work might just be teaching his eclectic group of Indian customer service reps what being American is all about. Developed by writer Robert Borden (The Drew Carey Show) and director Ken Kwapis (The Office), it’s 22 episodes of fun and hilarity where laughter is never lost in translation.

Special Features

Disc 1:
  • Pilot Commentary with Ben Rappaport, Sacha Dhawan, Alexandra Beattie, Robert Borden and Ken Kwapis
  • Gag Reel
  • Deleted Scenes

  • Disc 2:
  • A Sitar Is Born Commentary with Parvesh Cheena, Anisha Nagarajan and Robert Borden
  • Deleted Scenes

  • Disc 3:
  • Rajiv Ties the Baraat, Part 2 Commentary with Rizwan Manji, Diedrich Bader, Victor Nelli Jr. and Robert Borden
  • Deleted Scenes

  • Product Details

    • Actors: Ben Rappaport, Rizwan Manji, Sacha Dhawan, Rebecca Hazlewood, Parvesh Cheena
    • Format: Multiple Formats, AC-3, Box set, Color, Dolby, NTSC, Subtitled, Widescreen
    • Language: English (Dolby Digital 5.1)
    • Subtitles: English
    • Subtitles for the Hearing Impaired: English
    • Region: Region 1 (U.S. and Canada only. Read more about DVD formats.)
    • Aspect Ratio: 1.78:1
    • Number of discs: 3
    • Rated: Unrated
    • Studio: Universal Studios
    • DVD Release Date: September 13, 2011
    • Run Time: 466 minutes
    • Average Customer Review: 4.6 out of 5 stars  See all reviews (127 customer reviews)
    • ASIN: B0055SNHQ6
    • Amazon Best Sellers Rank: #15,338 in Movies & TV (See Top 100 in Movies & TV)

    Customer Reviews

    Most Helpful Customer Reviews

    79 of 83 people found the following review helpful By LJDB on June 17, 2011
    Verified Purchase
    NBC's Outsourced has had a bumpy roller coaster of a life. From premature assumptions before it even premiered to becoming NBC's highest rated new scripted series to getting stuck on the bubble awaiting its fate.

    The comedy about an Indian call center for an American novelties company could be the biggest underdog story of the season outside of Dillon, Texas. Despite getting shuffled to a difficult timeslot (after doing very well in its original) and continuing to get unwarranted and baseless criticism from critics and some viewers alike, Outsourced forged ahead to grow into one of television's most charming series.

    Outsourced doesn't drop a joke every other second like other shows may attempt to do, but you can't help but keep a smile on your face the entire half hour. Each episode always builds up to the satisfying punchline at the end and that is very refreshing.

    The series is also relatable, a workplace comedy that uses its different and unique setting to its advantage.

    Being set in India only adds to what makes the series so good. Outsourced puts a face behind those calls you make about products or support. They've managed to touch on how call centers are important and meaningful jobs for the locals in India (and the Philippines as well).

    And those faces and personalities as just like you or me. They may have a different culture, faith, clothing, and food, but they go through the same things in everyday life; jobs, family, friends, romance. It's all there and with a talented, charming ensemble cast to bring it all to life.

    Going against possibly what half of America thinks about the show (without even watching an episode), Outsourced is charming. The characters and cast are charming.
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    60 of 64 people found the following review helpful By H. Bala TOP 500 REVIEWER on June 21, 2011
    Well, they went and dropped the axe on another show I liked. I'm starting to think it's personal. Based on a romantic comedy pseudo-Bollywood film that flew under the radar in 2009, OUTSOURCED was a promising new show from NBC. It offers a smile-inducing glance at life in Mumbai, India. It's what happens when Todd Dempsy (Ben Rappaport) relocates there to keep his job at the Mid-America Novelties company. In Mumbai, Todd heads up a call center manned by rustic Hindi employees who are unanimously in the dark when it comes to the American way of life. East meets West in a culture clash, differing philosophies and world views collide, and all this brought into a sort of perspective by the presence of plastic vomit and whoopie cushions.

    Todd Dempsy - stranger in a strange land - is our eyes and ears, our point of view character, and we go thru his acclimation period and his initial cluelessness regarding the do's and don'ts in India. He inadvertently violates pretty much all the social rules, and his misadventures are written well enough that they play for good laughs. Not that he comes off as a bumbly clown. He's more like a regular dude who skipped orientation day and is now paying for it.

    I was wondering whether the cast would be able to maintain the funny. I was dreading that one-trick pony, which is the humor in the culture clash. But the writers have made these characters so quirky and appealing enough that what happens to them matters to the viewer. Todd's call center crew is comprised of oddballs, but personable oddballs, and so credit the very likable Indian actors. And they're not even as peculiar as Todd's new American pal, Charlie. Dietrick Bader, who is pretty terrific, injects some serious weird into "Charlie.
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    33 of 34 people found the following review helpful By MAB on July 19, 2011
    Pretty good show if a bit uneven and one that came in for some unfair treatment. Once they were done with the easy food jokes it settled down into a clever and warm groove. As a (non Indian) minority I can understand the need to avoid crude cultural stereotypes but clearly many people have a hard time with ethnic humor and I think many critics had made up their minds early to hate this show. Many seem to think that any form of ethnic humor borders on racism which is hardly the case, it all depends on context and application. I would be interested to know if anyone of Indian background found it offensive, I thought that after a shaky start they avoided the easy stuff and got down to a decent character driven show. Again, I'm not going to say that Outsourced was a masterpiece but I enjoyed it.
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    14 of 14 people found the following review helpful By Thomas Krafft on August 19, 2011
    Verified Purchase
    Unlike many critics who thought the actors must be cringing at the lines and stereotypes (on both sides), I believe they enjoyed every episode, every scene, every line. This unusual and thoughtfully entertaining show dared to take a funny but plausible look at cultural stereotypes and was able to laugh at them, both the real ones and the imagined ones. Upon looking a bit deeper, this office setting was not so different from others in the past in terms of characters: the one who doesn't know how awkward he is, the shy one with a personality waiting to burst forth, the good looking guy struggling to make it work with anyone, the model who isn't as perfect as she seems. But to place all this in India with the culturally ignorant American trying to cope is brilliant. As an American who lived in India for three years, I can attest to the authenticity of the scenario. Well written, well cast, this season will become a cult classic and the series will be sorely missed.
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