I have recently retired from a 38 year career working with people getting displaced from jobs. The Hiras description of what has been happening, especially in the last 5 years, is extremely accurate. Virtually everything I had read, heretofore, was solely on a macroeconomic basis. I kept wondering where are the studies about the people affected? Where are the analyses of all the other negative effects?
Outsourcing is not going away, but taking the overly optimistic approach used by so many simply doesn't cut it. In my observation, it only makes it worse. I have seen a very large number of people whose lives were permanently & negatively affected. The Hiras pointed out, accurately, that often retraining efforts are not successful, for a variety of reasons. But retraining coupled with a lot of preceding work with a knowledgeable employment counselor can be effective. But this is not a 'quickie' process. It does take some time. However, adequate time is not granted. I have seen training and reemployment funds steadily, often dramatically, reduced, often running out 3 - 5 months into the new fiscal year. Staffing for this type of assistance has been reduced to an absurd level.
Often, the best assistance to give to people in this situation is not retraining but just employment counseling, since the world of work as they knew it has changed so dramatically. A major reeducation process is needed as well as a serious self-assessment. A very large number of these folks had never known a day of unemployment in their lives, and felt blindsided, betrayed, angry. They had worked hard and well, were told by their employers that they were valued, played 'by the rules' (They thought. They didn't know that the game had changed, completely.), and were rewarded by getting laid off. And the way many employers dealt with these reductions only exacerbated their feelings, greatly.
I think the Hiras have managed to portray the type of problems that exist plus their scale and their ramifications. This is a problem on the same scale as the Industrial Revolution. But it is happening faster, more intensely, and is worldwide. For both political and economic reasons, it is not a problem that can be ignored or passed off as just another 'phase'.