Much to my surprise, I found that almost nobody was interested in a book on writing email well.
The people I talked to were so overwhelmed by incoming messages that they had stopped caring about writing email well. They felt that writing well was something that helped their readers , not themselves. With forty, sixty, one hundred, or even three hundred messages per day, they felt unable to help themselves, let alone their readers.
I believe in giving customers what they want, so I refocused the book on how to deal with email overload. Because I have gotten a lot of email myself over the past twenty-five years, I knew something about that, too.
Most of the examples revolve around a character named Mabel Garcia. Mabel Garcia is entirely a creation of my imagination. Her bosses, coworkers, family, friends, company, and organizations are equally fictitious.
The only exceptions are a few friends and relatives who thought it would be fun to see their names in print. While the names might exist in the real world, the characters are entirely fictitious. The "real" Martha Boise is not a lawyer and Charlie Yzaguirre isn't an electric bagpipe repair technician. Claire Beekman is a dog. (And if Georges Harik made electric bagpipes, they would not explode!)
Similarly, there is a town called Hoopston in east central Illinois, USA. However, there are no universities, floss recycling companies, or electric bagpipe repair shops located there that I know of. Hoopston is a perfectly charming town, but it bears no relationship to the Hoopston in this book. I just liked the name.
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Most Helpful Customer Reviews
15 of 15 people found the following review helpful:
5.0 out of 5 stars
Got Email? Got Eudora? Get this book!,
By TreeHugger (Near Portland, OR USA) - See all my reviews
This review is from: Overcome Email Overload with Eudora 5: Get Through Your Electronic Mail Faster (Overcome Email Overload Series) (Paperback)
If dealing with email were simple, we wouldn't have to cope with CYA messages that waste our time, well-meaning friends who flood us with jokes and chain letters, hundred-line messages that repeat long discussions only to add "Me too," messages that make no sense, and a multitude of other problems that turn email into a chore. We wouldn't forget where we file important messages, wouldn't overlook time-sensitive missives as we deal with lesser matters, wouldn't inadvertantly offend our correspondents with messages we thought were innocuous. If email were simple, we wouldn't need this book. But we do.I've been living and dying by email for over 25 years, and I've been using Eudora since version 3, so I figured I knew just about all there was to know. I was mistaken. Three short pages in the middle of the book taught me Eudora tricks for finding messages I never knew about, and now I can't imagine how I lived without them! Furthermore, the techniques for eliminating "chaff" email I spent years discovering are laid out in this book in clear, easy-to-follow chapters. They're gems. The book is designed for Eudora users for both Windows and Mac and aims at Eudora users of any mode (free, sponsored, or paid). It succeeds. The text and diagrams clearly indicate which apply to Mac and which to Windows, and discussions are generally accurate in indicating which features are missing from free mode. (There are a few errors, but they're listed at the book's web site, ... The writing is great: clear, direct, and engaging. The examples are a hoot. Where else will you read about the interoffice goings-on at Floss Recycling Incorporated? If you spend more time on email than you'd like, or if you'd simply like to deal with your email more effectively, this is the book for you.
6 of 6 people found the following review helpful:
5.0 out of 5 stars
A wonderful and useful read for Eudora users,
By
This review is from: Overcome Email Overload with Eudora 5: Get Through Your Electronic Mail Faster (Overcome Email Overload Series) (Paperback)
"Overcome Email Overload with Eudora 5" is by far one of the best books I've read on the Eudora Email client. This book it much more than the "missing manual" to accompany Eudora. It goes beyond the nuts and bolts of the technical features of Eudora to really address HOW one can unlock the true power of this Email program. If Eudora users buy this book what they will get is an easy to follow, quick to read guide that is written from a practical user standpoint rather than an academic or technical one. Ms. Sherwood has taken what is for many people an intimidating subject and presented it in a very friendly, useful format. I highly recommend this book!"Adam Boettiger
6 of 7 people found the following review helpful:
5.0 out of 5 stars
For getting the most out of the Eudora 5 email software,
By Midwest Book Review (Oregon, WI USA) - See all my reviews
This review is from: Overcome Email Overload with Eudora 5: Get Through Your Electronic Mail Faster (Overcome Email Overload Series) (Paperback)
Kaitlin Sherwood's Overcome Email Overload With Eudora 5: Get Through Your Electronic Mail Faster is the ideal "how to" guide for getting the most out of the Eudora 5 email software. Readers will learn how to organize and priortize messages automatically; cut down on junk email and mailing list messages; navigate through your messages quickly; discourage jokes and chain letter emails from friends; get fewer and more meaningful responses to their own emails; reduce the number of follow-up messages; and generally improve a company's email culture and practices. The "user friendly" text is enhanced with a glossary and an index. If you are using Eudora 5, give a careful reading to Kaitlin Sherwood's Overcome Email Overload With Eudora 5 -- it will save you substantial amounts of both time and aggravation!
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