Overcome Email Overload with Microsoft Outlook and Outlook shows how to get through electronic mail faster. It shows how to organize and prioritize messages, cut down on the number of incoming messages, move through messages quickly, and spend less time on responses.
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Editorial Reviews
Review
Companies would be well-served to make Sherwood's book a corporate standard. It would significantly improve their email effectiveness! -- Barbara Noparstak, Records and Information Management Consultant, Api Consulting
I found highly useful advice immediately! The first three chapters alone made a staggering difference in my efficiency. -- Leisa Fearing, Web Developer, elf Systems Corporation
I loved the tone of the book. Sherwood's sense of humor and unintimidating writing style make this a sure winner. -- Trisha Gooch, Editor, ibizTips, Internet Business Forum
It's a rewarding read even for those who think they're e-mail pros. -- Netsurfer Digest, October 3, 2001
Overcome Email Overload has probably cut the time I spend managing my email in half. -- Lonnie Falk, rainbowpcm.com, October 13, 2001
Sherwood's book has been a godsend to me. I particularly appreciate ... the "why" as well as the "what." -- Thomas J. Henderson, retired Chairman & CEO of Guy F. Atkinson Company
This book can help you take back control. Office-support workers will find it particularly useful. -- Joyce Grant, Editor,
I found highly useful advice immediately! The first three chapters alone made a staggering difference in my efficiency. -- Leisa Fearing, Web Developer, elf Systems Corporation
I loved the tone of the book. Sherwood's sense of humor and unintimidating writing style make this a sure winner. -- Trisha Gooch, Editor, ibizTips, Internet Business Forum
It's a rewarding read even for those who think they're e-mail pros. -- Netsurfer Digest, October 3, 2001
Overcome Email Overload has probably cut the time I spend managing my email in half. -- Lonnie Falk, rainbowpcm.com, October 13, 2001
Sherwood's book has been a godsend to me. I particularly appreciate ... the "why" as well as the "what." -- Thomas J. Henderson, retired Chairman & CEO of Guy F. Atkinson Company
This book can help you take back control. Office-support workers will find it particularly useful. -- Joyce Grant, Editor,
From the Author
When I started working on this book, I thought it would be a guide to writing more effective email. After all, A Beginner's Guide to Effective Email , my Web-based guide to writing better email, gets 600,000 hits per year. Hundreds of people per year send me fan email.
Much to my surprise, I found that almost nobody was interested in a book on writing email well.
The people I talked to were so overwhelmed by incoming messages that they had stopped caring about writing email well. They felt that writing well was something that helped their readers , not themselves. With forty, sixty, one hundred, or even three hundred messages per day, they felt unable to help themselves, let alone their readers.
I believe in giving customers what they want, so I refocused the book on how to deal with email overload. Because I have gotten a lot of email myself over the past twenty-five years, I knew something about that, too.
Most of the examples revolve around a character named Mabel Garcia. Mabel Garcia is entirely a creation of my imagination. Her bosses, coworkers, family, friends, company, and organizations are equally fictitious.
The only exceptions are a few friends and relatives who thought it would be fun to see their names in print. While the names might exist in the real world, the characters are entirely fictitious. The "real" Martha Boise is not a lawyer and Charlie Yzaguirre isn't an electric bagpipe repair technician. Claire Beekman is a dog. (And if Georges Harik made electric bagpipes, they would not explode!)
Similarly, there is a town called Hoopston in east central Illinois, USA. However, there are no universities, floss recycling companies, or electric bagpipe repair shops located there that I know of. Hoopston is a perfectly charming town, but it bears no relationship to the Hoopston in this book. I just liked the name.
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Most Helpful Customer Reviews
7 of 7 people found the following review helpful:
5.0 out of 5 stars
Beyond The Nitty Gritty,
By Ray (S.F. Bay Area, CA) - See all my reviews
This review is from: Overcome Email Overload with Microsoft Outlook 2000 and Outlook 2002: Get Through Your Electronic Mail Faster (Paperback)
I live on the Internet and e-mail is my communication tool of choice. As a computer professional I read dozens of technical books on all kinds of topics. "Overcoming Email Overload" is one of those rare books that combine technical expertise with pure fun. I have tried various schemes to handle the abundance of email that I receive daily. A few of the suggestions that Ms. Sherwood made in this book I had already incorporated into my daily routine. But I did not have an overall consistent strategy, which, thanks to this book, I now have. When I first picked up this book I expected some simple quick fixes about using folders to store various types of mail and how to set up rules. I was blown away with the depth of material in this one small book. Not only does it teach someone unfamiliar with Outlook 2000 or 2002 how to effectively use the product, it also teaches us how to reduce the amount of emails that we receive; how to write clearer, concise emails; how to convey the right emotional tone; how to get people to read and understand our message. It is a real "How To" manual for everything related to email and effective communication. One danger in buying this book is that you will come to realize how many truly bad emails you receive each day. I recommend to people, on a daily basis, to buy or borrow this book so they can improve their use of email. Really, it is so that I will no longer have to read such poor writing. If you use email, you need this book.
4 of 4 people found the following review helpful:
5.0 out of 5 stars
This book is all you need to overcome e-mail overload!,
By A Customer
This review is from: Overcome Email Overload with Microsoft Outlook 2000 and Outlook 2002: Get Through Your Electronic Mail Faster (Paperback)
Being charged with developing e-mail standards for a Fortune 100 company, our task force began searching the Net for guidelines. We were overwhelmed with all the different websites and, yet, they all said the same thing. There was no original or helpful information that really got to the heart of solving the dilemma of e-mail overload. Not until we found Ms. Sherwood's book. It had an entertaining and enlightening format with guidelines that were easy to implement. If you are responsible for setting up corporate e-mail guidelines or just interested in personally breaking free from e-mail overload, purchasing this book will be the best decision you ever make. For just a few dollars your return on investment will equal something precious and priceless...free time to do other things besides e-mail!!
3 of 3 people found the following review helpful:
5.0 out of 5 stars
For any worker who relies on Outlook 2000 or 2002,
By Midwest Book Review (Oregon, WI USA) - See all my reviews
This review is from: Overcome Email Overload with Microsoft Outlook 2000 and Outlook 2002: Get Through Your Electronic Mail Faster (Paperback)
Kaitlin Sherwood's Overcome Email Overload With Microsoft Outlook 2000 And Outlook 2002 is a refreshingly simple, effective guide to using Microsoft Outlook 2000 or 2002 to speed up your email traffic and cut hours from time spent on correspondence every week. Perfect for the novice computer user, Overcome Email Overload features numerous black-and-white illustrations of screens from the Microsoft Outlook programs, the better to walk readers step-by-step through what Outlook has to offer. However, Overcome Email Overload is not primarily a software manual, but rather a practical guide to organizing and prioritizing messages, moving through messages quickly, how to spend less time on responses, how to make one's messages more legible, and so on. An appendix covers scripts in Visual Basic. Overcome Email Overload pays for itself and is an absolute "must" for any worker who relies on Outlook 2000 or 2002 to process vast amounts of email - the strategies herein are superb time-savers! Also highly recommended for Eudora 5 users is Overcoming Email Overload With Eudora 5.
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