An innovative new book designed to help new supervisors and managers overcome transitional shyness and increase managerial assertiveness. Many new managers have difficulty performing supervisory functions like assigning unpleasant tasks, denying unreasonable requests, and correcting unwanted employee behavior. This book will also help experienced managers with shy characteristics. They will discover new methods to unlearn all those old, self-defeating behaviors that have prevented them from becoming assertive managers. This book is a self-teaching guide filled with practical techniques, examples, case studies, and exercises. Unlike traditional books, it offers a comprehensive building block approach. The beginning chapters focus on understanding managerial shyness, the power of positive thinking, and the importance of self-assessment. The next section presents effective techniques for developing self-esteem, self-confidence, and social skills. While self-esteem centers on self-worth, self-confidence deals with the ability to make decisions and take risks. The chapter on social skills shows the reader how to make small talk, network, participate in meetings, make presentations, and participate in interviews. The final chapters concentrate on managing assertively. They focus on asking for what you want, learning how to say no, and correcting employee behavior. Researchers at major universities have consistently shown that shyness is common and widespread in our society. The author's pioneering research on hundreds of managers reveals that shyness is also common and widespread in management. His research uncovers the real reason that many managers are considered "passive." In reality, most passive managers actually possess shy personality traits. This book is a "must read" for every new manager, or any manager who wants to unlearn old, self-defeating behaviors that prevent them from becoming assertive managers.
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