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Ownership Thinking: How to End Entitlement and Create a Culture of Accountability, Purpose, and Profit Hardcover – September 7, 2011

48 customer reviews

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Editorial Reviews

About the Author

Brad Hams is the founder and CEO of Ownership Thinking, an international consulting and training firm that has helped more than 1,000 companies engage all of their employees in the success of the business and replace cultures of entitlement with cultures of earning. Hams also spreads his message by speaking to more than 50 domestic and international audiences a year. He lives in Lakewood, CO.

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Product Details

  • Hardcover: 256 pages
  • Publisher: McGraw-Hill Education; 1 edition (September 7, 2011)
  • Language: English
  • ISBN-10: 0071772456
  • ISBN-13: 978-0071772457
  • Product Dimensions: 6.4 x 1 x 9.5 inches
  • Shipping Weight: 1.2 pounds (View shipping rates and policies)
  • Average Customer Review: 4.5 out of 5 stars  See all reviews (48 customer reviews)
  • Amazon Best Sellers Rank: #113,284 in Books (See Top 100 in Books)

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Customer Reviews

Most Helpful Customer Reviews

8 of 8 people found the following review helpful By Second City Book Reviews on October 27, 2011
Format: Hardcover
Ownership Thinking is a breath of fresh air--a way to manage and grow your business that is good for owners, but not at the expense of employees. Far too often, employees get stuck in a rut known as entitlement (meaning they feel they should be able to collect a paycheck for showing up, regardless of performance). If you own a business or manage employees, chances are you've experienced this. This type of behavior is bad for the business, bad for the individuals that work there, and bad for the economy. Brad Hams shows organizations how to implement a program that turns employees from paycheck-collecting drones to engaged and active participants. As a result, employees are more fulfilled and returns improve. Simply put, Ownership Thinking shows employers how to get employees to think--and act--like owners. The book is a step-by-step guide to implementing ownership thinking including ensuring employees understand the financials and how they impact them, and providing bonus plans that pay for themselves. Hams skips the theory, and shows readers how to put his proven program to work, one he has implemented in hundreds of organizations (large and small).
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7 of 7 people found the following review helpful By Steve Goldman on October 31, 2011
Format: Hardcover
How do you get more engagement from your employees? How do you contribute more to the success of your company? As the CEO of a 100 person company, we had great intentions for getting everyone engaged, rewarded and aligned on common profitability goals. Intentions only got us part of the way though. Ownership Thinking outlines the processes and tools needed to create lasting and meaningful changes to culture, financial success and overall company growth. We now have every new hire read this book so they fully understand our culture and the way we operate. Highly recommended read.
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4 of 4 people found the following review helpful By Jim Estill on February 5, 2012
Format: Hardcover
I rarely give a 5 star rating to a book but this is one I will share with friends.

Hams book is filled with practical advice on how to create good culture in a business.

The book was dedicated to Ayn Rand (of Atlas Shrugged fame). Atlas Shrugged is a must read for any entrepreneur. Dedicating it to Rand does indicate the leanings of the author.

Ownership Thinking started with Hams personal story which hooked me even before getting into the book. Hams is a constant learner like me.

One comment he makes is "share the insomnia" which I thought was good. Basically, get others in the company to care as much as you do.

Summarizing some of the key points:

Great companies have the right:

Incentives (that become self funding)

Education (train people well)

Measures (measure what counts)

People (in the end, success is all about the people)

Great Companies:

Care

Have Fun

Have High expectations

There are good chapters with practical ideas and things to implement like Rapid Improvement Plans (RIPs he calls them) and Huddles.

The job of any entrepreneur is to choose and create the right culture. As a company grows I always say "coach on culture but let your people make decisions".
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2 of 2 people found the following review helpful By Shelly W. on September 19, 2013
Format: Hardcover Verified Purchase
We are implementing the techniques described in this book for the benefit of our employees and our business overall (which ultimately benefits the employees again!). Everyone was required to read it and we had chapter discussions every 2 chapters. Without exception, each of our employees learned a lot about the inside structure required to keep a business profitable, and thus open. And they have a new interest in curbing waste and increasing efficiency. They have already experienced some remunerative benefit after just 6 months! And the author, Brad Hams, is keenly interested in helping businesses who embrace this concept. Talk about getting your money's worth!
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2 of 2 people found the following review helpful By Mr Galt on March 28, 2012
Format: Hardcover
The whole idea of ending bad entitlement and misplaced altruism is the catalyst that will get the "American Dream" -the greatness of our Country's foundation- back on the right track if enough people would listen to wisdom such as is presented in this masterpiece by Mr Hams. Thank you Brad!
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1 of 1 people found the following review helpful By B. Burton on June 29, 2015
Format: Kindle Edition
I think whenever you open a book and read that the dedication is to Ayn Rand you get a certain feel for the general philosophy of the author. This book was not even close to being engaging and really seems to be a way for the author to stroke his ego and give a platform to his vague ideas of improving employee ownership and "buy-in". Although he throws plenty of stats out there, he doesn't provide any notations or references as back-up. Are these stats of his own making? In this day and age of access to data, he could have easily provided references to corroborate his ideas and that might have lead to him seeming more of an expert. This could be a helpful book if the author removed some of his obvious biases, and provided a tangible, less dry, blueprint on how to achieve what he sets out to do - improve employee accountability, and purpose.
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1 of 1 people found the following review helpful By perry phillips on October 31, 2011
Format: Hardcover
Brad Hams book is all about the society of business.How organizations create a culture of entitlement which leads to loss of individual power within the organization.Entitlement saps the passion and life out of the workforce.This book is easy to read and shows how through specific programs of sharing information and respecting the individual a company can achieve incredible results.If you are an owner who wants to engage his workforce or an employee who wants to do more in his company but is not given the opportunity-this is the book for you.

One of the many gems of wisdom from mr Hams is the chapter on "What your employees don't know can hurt your company".This chapter alone is worth the price of admission.Read this book, it will show you how all businesses should be run.
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