Customer Reviews

Oxford Dictionary of English

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4 star:		(1)
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1 star:		(4)

 

 

When I buy a software package I always backup my activation code/license number and executable, but it was pointless with iFinger. The software installs by connecting to their webserver, and then downloading the package that you purchased. Unfortunately, if they decide to upgrade the search engine, you lose the possibility to reinstall the product you previously purchased!!! I consider this a rip-off, since I can't reinstall 4 dictionaries, for which I paid at least 30 USD each, because their license is bound to a search engine which cannot connect to the iFinger webserver. SO if you change computer, and they change version of the search engine, you lose the software... (so I lost over 120 USD) Morever, if you have a product which is still available, but the version is too old, you can't upgrade. I complained to the company and I got this answer:

"iFinger is not offering a subscription model.

The customer must ensure proper storage and back up of it's own data.

iFinger does not offer support for events outside iFinger's control. Events causing loss of data is not a support issue, i.e. iFinger does not provide links or keys to purchased product data a second time. The product will work as long as you don't change your environment. When you change your OS, we can not guarantee that iFinger will work."

This is a rip-off (I said that already) because I simply changed computer, and I still had licenses and executables (so I didn't lose my data, otherwise I wouldn't even complain about such a mistake) but I couldn't install the programs on my new computer!

SO to sum it up: don't buy it, even though the product itself is good, because you will eventually lose it!

I own 8 iFinger cdrom products. I own 2 web purchased products. I have used their products for years. Not anymore. The company selling iFinger no longer supports the cdrom products. If you buy this and own older cdrom iFinger products. They may or may not work together. If you buy a downloaded iFinger product and own cdrom iFinger products they WILL NOT work together. So, why bother? I will be looking for another integrated solution, and iFinger has lost a loyal customer. Beware also of their web products. They control your registration, updates and based on their records of your registration, your ability to use the software you bought. I WILL NOT buy any more iFinger products.

I bought the iFinger supported CD-Rom version from Amazon years ago, and now iFinger no longer supports the CD-Rom version. The following information is from the iFinger website at http://www.ifinger.com/support/faq/cd_rom_user

QUESTION: Are the cd-rom version compatible with download version?
ANSWER: Download version is not compatible with cd-rom version. Cd-rom products are no longer supported.

The CD-ROM would not load properly and had to be returned for credit (which Amazon honored promptly).

Very easy to install. Easy access on/off-line. Can be configured to pop up at Start or show an icon in Menu bar ready for Search. Highly recommended. Very good product.