This book is a ready reference of troubleshooting, diagnostics, and repair processes and procedures for a range of commonly used personal computers and peripheral devices. Written in the popular Black Book format with a hardware focus, this book is a comprehensive problem-solving reference that uses a step-by-step approach and cross-referenced solutions. Unlike other PC troubleshooting books, you don't have to read through pages of text to find a solution. This book cuts out the unnecessary background reference material and filler to bring you clear, concise, and necessary reference information followed by problem solving solutions in an easy-to-use format. Each unit within the book contains: a common customer complaint, symptoms common to the problem, tools needed (hand, hardware, or software), step-by-step processes used to verify the problem, and the step-by-step processes used to correct the problem.
Ron Gilster was born in Vallejo, California in 1947. Which is the last time he actually lived in any one place for very long at all. Ron began his computing and technology career in 1965 in the Air Force, in which he took refuge from the draft, but ended up a Vietnam vet anyway. Over the years, he has been a punch-card machine operator, a computer programmer, a systems analyst, a database manager, a manufacturing production manager, a consultant for what was then a Big 8 accounting firm, an executive in the audio/visual and telecommunications industry, a college instructor and administrator, and, oh yes, a writer.
Ron has had a number of best-selling books, including his first "A+ Certification for Dummies," "CCNA For Dummies," "Cisco Networking For Dummies," and a dozen more. He lives in Spokane, WA and continues to write at least four books per year; the latest being "MCAS: Exam Guide."
