8 of 8 people found the following review helpful:
3.0 out of 5 stars
Disappointed with Hitachi and SprintPCS, November 20, 2003
This review is from: PCS Phone Hitachi P300 (Sprint) (Wireless Phone)
Looks like a great phone. Has several features that can make anybody's day. However, being Hitachi's first every mobile phone, it does have it's problems.
I got this phone four months back and it served me well. But one fine day, it won't charge anymore. Turns out that using Hitachi's charger designed for Hitachi's phone bends the charging pins on the phone after a few months of usage. Talk about a flimsy piece of equipment. No one has parts for this in Austin. Forget repairing it if it breaks. No wonder it only costs $110 now at the sprint store compared to the black and white el cheapo LG 1200 phone which is $100.
Try something else. And oh, surely skip on sprintpcs while you are at it. While I have to persist due to the huge termination fee, I'd surely recommend avoiding them. Their customer service folks can't be trusted. It's one thing if they don't give you what you want. They say that bent pins are not covered in warranty, even though it's quite obvious the designers of the phone chose crappy quality connectors for the purpose. Connectors should not die in four months of normal usage. I don't have a sledge hammer at home.
It's another thing if they say they are going to send you a new phone on warranty and the next time you call up, after a week of no service, they say it's not on the records, we didn't say we would send you a phone, we aren't sending you anything. And this is not the first time they had amnesia over what happened in a previous conversation.
Let Hitachi make a few more phones and gain some experience and give sprint a few decades to improve their service and attitude before you invest your time and money on them.
P.S. I rated this three stars because it is a nice phone otherwise. It actually has useful features, decent battery life and a sensible menu. At more than one instance, I felt the Hitachi folks had actually looked at other phones and their shortcomings before building this one.
Hitachi, if you read this, use one of those pronglike connectors to charge your phones instead of one of these sleazy flat connectors. And do some testing on these high usage aspects of the phone before shipping them to me. Thanks.
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2 of 2 people found the following review helpful:
4.0 out of 5 stars
Reliable phone, April 2, 2005
This review is from: PCS Phone Hitachi P300 (Sprint) (Wireless Phone)
This model is old now, but if anyone is still thinking about getting it, it is a good phone. This phone is known for good reception. The sound quality during conversations is excellent--very natural and about as good as a landline.
There are some very advanced features that I never got into. The advanced features aren't very intuitive, but if you like using your brain to figure out technical stuff, these features could be fun to figure out and use(sortof like a puzzle). One downside is that the color screen is not as rich as new sprint models.
I had the phone for over 1.5 years and just recently got a Samsung because I wanted a clamshell. I am somewhat regretful as the sound quality on the Samsung is noticable inferior to the Hitachi. I think the best thing about this phone is how it functions as a PHONE (i.e. clarity/reception).
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1 of 1 people found the following review helpful:
4.0 out of 5 stars
Great phone - better support would be helpful, November 27, 2003
This review is from: PCS Phone Hitachi P300 (Sprint) (Wireless Phone)
I have really enjoyed this phone - it has been reliable and has great reception. The screen is awesome. The lack of accessories has kept me from spending money that I don't need to spend. However, the phone's interface with PCS Vision and PCS Business connection is not intuitive, and the phone doesn't display the access options that the PCS website tells me to access. Therefore, the phone does not ghost my office Outlook (which is the sole reason I upgraded.)
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