Top critical review
29 people found this helpful
Fragility of clips & their unavailability a problem
on August 6, 2013
The charging station basically works but as others have pointed out, it is completely impossible to get replacements for the clips that attach to the controllers. It is also fairly easy to break them, especially for a child. When you remove the clip from the controller you have to pull/slide it straight out, such that the USB plug slides cleanly out of the controller. Unfortunately if you don't know that, or are not paying attention (most kids), the inclination is to slide a fingernail under the clip and try to pry it off. This breaks the USB plug. We lost one because a friend of my son's tried to take it off to synch the controller with a different PS3.
Without the clips the charging station is useless.
This is a major product issue and customer service failure by Sony. The unit should probably be packaged with 4 clips, not 2; and replacements should be available at some reasonable cost.