Customer Reviews

PUMA Men's PU140F2A0205.039 Race Black Leather Watch

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3 star:		(1)
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1 star:		(3)

 

 

I had a terrible experience with Just Brands. I bought this Puma watch from them as a gift and had to return it b/c it was not what it appeared like online. (Watch face was extremely large/ugly.) I had to contact the vendor before returning it in order to get a Refund# as per their policy. I contacted JustBrands several times to get this number, but could not reach them. Finally, I threatened to cancel my credit card payment and they finally responded to my email. I had assumed at that point that they were stalling so that my 30 day refund would lapse and I would be stuck with the watch.
I returned the watch to them right away in their original box. I was later informed by my credit card company that JustBrands was charging me the full price of my watch. I could not reach JB for an explanation. Why were they keeping my money when I had returned the watch to them several weeks ago?
My credit card company fought it out with them but then had to drop it. I have since issued several queries to JB regarding the issue but they have not responded to me - not even once. I've bought items on amazon in the past and have had only good experiences. But i will NEVER BUY from JUSTBRANDS AGAIN. i am still trying to contact them but so far it has been several months of wasted time and energy on my part. Again, avoid the headache and AVOID THIS SELLER!

I received the watch on time it work well for me at this moment I'm wearing it. The watch face is big but if you have big hands and wrists it is fine.

I ordered a watch from TimeOutlet, First time they sent me the watch on time, I just weared it for a week, it didn't work already, and then I sent an email to ask for exchange, i had been waited for almost 2weeks for their reply.
Ok, this time, they sent me the other one, guess what? the watch came and it didn't work already. I asked them to send the other one. I sent almost 15 EMAILS, have been waiting for 1.5 month!!! until now i have not yet received their reply! Even one guy replied me, but he did NOT help me just asked me to send the request to the other staff in his company. Such bad aftersales service! NEVER EVER EVER Buy things from them!!! Such BAD SELLER!!!

I got my watch on time. But unfortunately the watch has on 3 occasions stopped working and is not working properly by being 5 to 10 minutes late.
I have sent e-mails to resolve this, but they are still sadly unanswered. Very disappointed by this purchase from amazon. Hope that I'll get satisfaction but till now my requests have gone nowhere.