Customer Reviews

PUR 2-Stage Vertical White Faucet Mount FM-3333B

5 star:		(14)
4 star:		(3)
3 star:		(10)
2 star:		(13)
1 star:		(40)

 

 

PUR Water Filter Review \ Hack

Once, long ago, PUR was a great company with great water filtering technology. I still love their filters! Unfortunately, a big bad company named Proctor and Gamble bought them and messed them over in favor of customer abuse. This was accomplished using two methods. The first method is called 'planned obsolescence' whereby their faucet mount apparatus leak and die briefly after the end of the warranty period. (It didn't used to be that way in the good old days). The second method is called 'timed death' whereby their apparatus lock up their enclosed filters at a preset volume of filtered water, whether the filter is actually used up or not.

Planned obsolescence can be overcome by calling up Proctor and Gamble BEFORE your warranty runs out, and letting them know that your PUR apparatus is squirting water all over your kitchen. Ask them to send you a replacement or a replacement certificate. If need be, call repeatedly asking to speak to the President of P&G, never taking 'no' for an answer. Then take your certificate and get another PUR apparatus. This will provide you with a lifetime for the apparatus more representative of the lifetime of original PUR apparatus. You've cheated no one. P&G's cheat on you has been overcome.

The timed death lockout of your filter is extremely easy to overcome. Pull out the filter from the apparatus. This resets the nasty timing device to zero again. Put your filter back in. TADA! You're done. Your filter will work as before. Note, however, that PUR filters do eventually get clogged with stuff. You'll know when to change it.

I hope that helps everyone restore goodness to the universe. I still love PUR filters better than any other brand and wouldn't be without them. It's P&G's customer abuse that's not worth liking. Shame on you P&G.

I picked up one of these (FM3333) for my office. One thing that caught my eye is that it included a 2-stage filter. We have used a single-stage on-tap filter by another maker in the past, but it clogged up too quickly, so having a filter that could trap sediment was an important consideration.

The filter holder installed on the faucet effortlessly without any tools. Our faucet has exterior screw threads, so the faucet adapter included in the package wasn't needed.

The filter itself took a little extra effort to insert into the filter holder. It seemed to be a very tight fit (but not an improper fit).

Filtered water comes out the bottom not really in a stream or a spray, but somewhere in between. It comes out at a slower rate than unfiltered, but I expected that. It's an adequate rate, not a trickle by any means.

Controlling the filter couldn't be simpler or more pleasant. Tip it backwards to bypass the filter, tilt it straight up again to filter again. The tilting action feels very smooth, no feeling of cheap-plastic friction.

Another nice feature is the gauge that shows roughly how much use is left before the filter needs to be changed. It's purely mechanical, no batteries necessary.

I recommend the Pur without hesitation.

Length:: 0:07 Mins

After just a couple of months, the filter developed a crack so bad that couldn't even be solved by duct tape. Useless filter.

Our house has hard water, so we purchased the PUR Plus Faucet Filtration System in hopes of making our water taste better. It succeeded in that, and that alone.

The filter goes bad FAST. We bought our first new filter after about 10 weeks of use (we're just 2 people and we're rarely home).

About a week after our new filter was in place, the unit developed a leak from the indicator window. This wasn't so bad.

Then came the spraying! A near-inch long crack appeared on the front, and it sprays water in a horizontal column at the user!

Other negatives:
*As the filter reaches the end of its lifespan, water comes out of the unit slower.. and sloooweer.

*The filter completely stops working when the filter is considered "done" by the unit. I found this most ridiculous of all: it just STOPS letting you use it when it decides the filter's no good! Who says the filter is no good? An internal mechanism that knows nothing about the quality of the water going through it? This is obviously a ploy to sell more filters!

Avoid this water filter!

These filters do a great job of clearing up sediment in the water, and eliminating chemical taste. However, I've had two of the housings crack in the last year. The first was within an in-store 30 day warranty, so I simply did a switch at Lowes. The second cracked as well after four months, Lowes would not replace it. This week I'll see if the manufacturer will provide a solution. TR

After several months of use (< 6) the housing developed multiple hairline cracks that allow water to spew all over the place. WHAT A MESS! This thing is not worth the money. I've tried covering the cracks with epoxy putty but no use. The water just finds another way out. STAY AWAY FROM THIS THING!

Just supporting what everyone else has said. Our filter developed cracks after about a month of use and we taped it up but the water found another way out and now I have to put my entire hand over the side to try to keep the water from spraying everywhere. I'm researching another brand to buy! Don't buy this one!!!!!

This product has really gone down hill fast. PUR used to be a fantastic company with a great product but I cannot recommend this product. The cover fell off within two days and water started seeping from the filter life display. Within two weeks hairline cracks turned into gaps where unfiltered water gushes out negating the fact that a small stream of filtered(?) water is coming out also. In short more unfiltered water leaks out than comes out of the thing. What are these people doing that are running this company? What is wrong with them and don't they know that their viability as a company and their reputation is completely worthless now? It's hard to believe that anyone would create cheap plastic junk like this. Frankly I don't trust the filter anymore either since I am sure if the main unit is so cheaply and poorly crafted that similiar quality is now going into their filters. PUR do something soon!

When my stainless steel Pur faucet-mount filter started malfunctioning two-and-a-half years after purchasing it, Proctor & Gamble wisely made good on the device's 3-year warranty by swiftly sending me a $50 coupon for a replacement. They weren't being nice; no, they were protecting the stream of revenue they had derived from my purchasing their costly filters, several of which remained in my cupboard, so I was on the hook for a new filter, even though I knew better filtration systems exist.

I spent the $50 on an overpriced replacement (this one) and some filter cartridges. The new one sucks, bad. After about six months, the brittle plastic developed a crack in the same spot everybody else has been complaining about, and now it whizzes all over the place when I use it. So now, as before, I will be contacting Proctor & Gamble about a replacement, use up the rest of the filters, and lay down some dough on a simpler and more reliable Berkey system.

**UPDATE: Efforts to obtain a replacement this time around have been unsuccessful, due to changes to the customer service website and 1-800 number that have removed any reference to product warranties. I tried and tried, but the information is no longer there. This is typical, greed-driven, linear reptilian corporate reasoning: market a useful product that produces a regular revenue stream through the sale of consumable accessories (i.e., the filters,) then start cutting corners in the manufacturing process and customer support when your customer base gets big enough. After all, the rubes are locked into the system because they're sitting on piles of spare filters, right? Sure, as long as they don't migrate to another product, of which there are several appealing ones.

This is one of the worst purchases in my entire life. Cheap plastic junk that breaks easily: That is how this could be summed up quite simply. After less than a month, the plastic ring securing the filter to the faucet cracked and water started leaking and spraying. This rendered the filter useless, completely and utterly useless. I contacted PUR and was told that my experience was unfortunate. But hardly unique from reviews I've read across the internet. Since the cheaply made and fragile plastic ring nut is molded into the filter proper, it can not be replaced and fixed. So, now I have boxes of spare filters I purchased on sale that I will never use but were so expensive I hate to throw them away. The filter went in the trash as soon as I was told it could not be repaired. I would caution all people interested in buying a water filter to avoid anything made by PUR. It is an outrage beyond all comprehension that such an expensive item is so cheaply made and easy to break. I hate throwing my money away like this and rank this as a terrible mistake, one of the most frustrating and sickening mistakes of all time.