Customer Reviews

PUR 3-Stage Horizontal Faucet Mount Chrome FM-9400B

5 star:		(117)
4 star:		(66)
3 star:		(37)
2 star:		(48)
1 star:		(137)

 

 

Length:: 0:44 Mins

Video of the PUR 3-stage Faucet Mount Filter. Good water, bad hardware. We've owned 4 Faucet Mount filters. All of them leaked uncontrollably after 4-5 weeks. The filter outlasts the faucet mount in most cases.

I purchased this filter about a year ago, and it works just fine.

Pros:
- Saves money over buying bottled water
- Convenient: don't have to lug bottled water into the house, and don't have to throw out the empty containers
- Decent looking: nice shiny chrome finish
- Filters last for many months, and are easy to replace (just buy online).

Cons:
- Filtered water pours out more slowly than unfiltered water. There is a switch to select filtered or unfiltered water. Unfiltered water will pour out as normal, but filtered water will pour out more slowly. To be exact, I just checked mine, and it pours at a rate of 1 fluid oz./sec. This will feel really slow at first, but since you probably do a lot of multitasking in the kitchen, you quickly get used to filling a container with water while you do something else for a few seconds.
- You are attaching a big thing on the end of your faucet: this reduces the clearance between your faucet and the bottom of the sink and may obstruct other sink activities that you currently take for granted. For me, this made it more difficult to clean or fill with water a tall pot that I like to use.

Hope this helps

I have owned PUR faucets for over two years now and the story with all of them is the same: the collar that connects to the faucet broke on each of the 4 mounts I owned including this same model. At first I figured it may simply be a defective model but now I am convinced PUR makes substandard products. I love the filtered water that come out of it, I just hate the fact that they break so easily. Here's my tip to PUR: PAY YOUR MECHANICAL ENGINEERS BETTER. Now I am left with a few expensive 3 stage filters and I have no choice but to buy another one of these crappy things. Fool me once shame on PUR, fool me 5 times...I must be an idiot.

Just so you know, this filter isn't stainless steel, it's brushed plastic that looks like stainless steel. When I installed it the unit's adapter leaked constantly and I couldn't tighten it up enough to stop it. I returned it after that and exchanged it for the same model in "chrome" which is a few dollars cheaper but otherwise exactly the same unit. It still leaks a bit but my water tastes better now and doesn't have as much of a chlorine smell as it used to. There's still a trace of piped water taste but at least I feel better about drinking it knowing that most of the contaminants are filtered out. It's a great idea for temporary installations but is not as good as an undersink water filter. It's a little bulky for the faucet so it interferes with dishwashing and I miss my swivelling aerator which can't be attatched now. An undersink filter with spigot would serve much better for long term installations. All in all it's good for the price and the electronic filter life indicator is pretty neat! It's done wonders for my local water which is not great to begin with.

This is a really good water filter but reading many of the comments I have some opinions to them.

Leakage issues:
Alright this is a no brainer, the attachment to your faucet, if your hand tightening when you install it, its going to get loose. turning the whole filter while its on the faucet left or right loosens it.
Solution: attach it with a wrench, or if your using the extension for the inner faucet tighten that area too. also wrap plumbers tape on threads that are on your fixture. it should solve the problem. also don't over tighten.

Price:
People say that its expensive, they are priced well all around stores, I got one for 15 at target, and they sell one at costco with 2 filters for less than the price of a single unit online with only 1 filter. also a brita single stage filter with container is around 25 dollars and takes up a lot of space in the fridge. you can just get nalgene bottles and bottle it in your fridge from the tap.
Compared to other filters, the 3 stage is the best price vs. cleaning quality. there are other units that are pricier like 5 stage or reverse osmosis, but at that end of the scale it is unnoticeable in difference esp. if you live in the USA.

Filter speed:
filters are supposed to last any where from from 2-3 months. if your water is dirty (it might come from the pipes) it will obviously wear out sooner. so what if you have to change it every month or 2, is your health worth it? over all its still cheaper than bottled water and much less of an impact on the environment using it. (plastic waste and cost of transportation and packaging)
If your water speed is really slow or barley a trickle its time to change the filter. the filtering process does take some time but it shouldn't be that slow.

Other problems:
it does add on some bulk onto your faucet and may block sink activities, cant really do much about that unless you have a faucet that moves.

you shouldn't run hot water though it, it destroys the filter. try to avoid that.

I bought this particular filter and faucet mount for a couple of reasons. First, I had something called chlordane in my water (an insecticide) and I wanted it out. Secondly, my water had a very strong chlorine smell to it. I looked into getting a filter that scrubs chlorine, and maybe I eventually will, but for now this particular filter works fine. I bought the mount because it just happened to be on sale when I went to the store to buy it. I had read a lot of bad stuff about the vertical filters and how they consistently leaked after a few months, but hadn't seen anything like that for their horizontal mounts. I was a little disappointed at first when I installed my filter because it did indeed leak. Fortunately, it doesn't leak from the filter housing, but rather where the filter is connected to the tap. Eventually, that problem went away, though not before spraying water all over my kitchen. I was also not happy with the prospect of having to run my water for five minutes to clean out the filter, but I lived with it. Really, I may sound negative, but I'm actually quite happy that I bought the filter. My water tastes better (though is still heavy) and smells better. I feel better now that I've removed the chemicals from what I'm drinking, and I well pleased with the filter. The water flow is fine, though I've heard it tends to slow down as it gets older. The display to let you know when the filter needs replacing as opposed to just guessing is nice. It's a good little filter unless you're looking to scrub chlorine from your water (it only removes taste and odor) and worth consideration if you just want water that tastes better.

I've been a PUR fan for several years now, but this is a horrible product. I was an early buyer of PUR faucet mount filters when all you could get was the regular model that you have to twist downward to turn on. The biggest problem with those is the fact they take up so much room in your sink. I moved about two years ago and noticed this newer style that mounts higher, leaving more space available in the sink. It seemed like a no-brainer! DON'T BUY THIS PRODUCT. The first one I purchased lasted about a year. I figured it started leaking because I or my girlfriend hit it with a pot or put some kind of stress on the connection at the faucet. The replacement lasted about three months and started leaking badly. I needed another one in a bad way and figured I had just gotten a bad one. I picked up (yes, I did...) a THIRD one of these and it leaked in less than a week. It literally sprays water onto the kitchen floor. I'm preparing to get two of them replaced or refunded by PUR. The older style PUR faucet filters are FINE, they last for a long time and they are a LOT cheaper. Just get the 3-stage version. This horizontal version is flawed in design and will be nothing but a nightmare for you.

I've been using this faucet purifier for over 3 weeks now and regularly fill my gallon water pitcher and random 20oz water bottles multiple times throughout the week. I don't understand why some people can't get this to work right. I installed it by hand, no extra tools needed like someone claimed, and it hasn't leaked once. Not one drip at all. If you have hard water, like in NY, this filter will clog quickly because it is not made for hard water purification. If you are filtering sewage, it will probably clog quickly. I have no idea how to find out if you have hard water, but apparently I don't.

I live in central PA and after three weeks of nearly 2+ gallons a day it is going strong. It took the chlorine and odor taste and smell out of the water perfectly. It tastes great and I have no complaints.

It takes me 20 seconds to fill up a 20oz bottle...not forever like some posts would suggest. Of course it will reduce the water pressure, it is "filtering" it.

To be fair, it is not chrome, but a chrome finish on a plastic part. However, it says it is a "chrome finish" on the box. It is sneaky advertising, but it says it on the box.

I don't know why people think this product sucked. As long as you can turn something by hand clock wise, you're ready to go. There are only at max 3 possible steps to the installation equation. I had it on and working within 5 minutes and I don't have a degree in mechanical engineering. It worked fine for me and I am glad I bought it.

Update: I have now had this product long enough to replace the filter, almost two months. Replacing the filter was simple and easy. Pop the new one in and you're set. I figured out how much water I filter and it came close to what the manufacturer said I would get. Two months later and this product is still working fine with great tasting water. No leaks at all. Works fine as it should.

I have enjoyed having filtered water at my tap however I have thrown away 3 different Pur Horizontal faucet mount filter systems.

They leak from the manufactured seal after only 2 months of use.
The first time I contacted the company and they sent a new one free of charge, however this one also began leaking. When I contacted the manufacter again they sent me a coupon to purchase another filter to replace. That third fitler system did the same leaking mess again shortly after 1 month in use.

Upon contacting the manufacture yet again they told me that my house water pressure must be too high and instructed me to decrease the water pressure to my entire household.

The water pressure in my home has never been too high, in fact our household water pressure is very low in pressure causing us to not use the water at the sink during showers or sprinkler cycles.

I did NOT turn down my household water pressure. I will not use a pur filter anymore as a leaking water filter system provides a mixture of unfiltered water into any container used during filter useage.

We have been known to make our every-two-week pilgrimage to Costco to get our bottled water. Honestly, it is a lot of work to carry water around. And like PUR notes in their ad: "There's more than one way to get 100 Gallons of Drinking Water into your home."

The other problem with bottled water is the bottles you have to recycle. I will probably still buy some bottled water, but the recycling load will be much less.

What amazed me was the ease of installation. Before, I had tried to install an under the cabinet "fancy smancy" water filtration unit which was much higher in price. What then occurred was a leak in the system and unfortunately I did not realize that on certain kitchen faucets, you can't do the installation yourself when installing a water purifier. I then had to call a plumber and had to install an entirely new kitchen faucet.

Save yourself this hassle and expense.

To Install this product:

1. You remove the faucet aerator.
2. Check for an adaptor (they include a few for internal threaded faucets)
3. Attach the filter to your faucet.
4. Install the filter cartridge.

Yes, it is that easy. Sure beats water torture as you are under the sink trying to peer into the pitch darkness of under cabinet plumbing life and water is dripping on you in a most annoying fashion. I have a completely new respect for plumbers now.

The PUR "Activated Carbon Microfilter" filter up to 100 gallons of water which means you replace the filter every 2-3 months.

There is an "automatic safety monitor": that has a red line which appears in a little window at the front of the filter when the end of the filter life occurs. At such time, you just replace the filter. Keep one on hand for such a day.

This product claims to reduce lead, mercury, asbestos, MTBE, and TTHMs. This product should not be used with microbiologically unsafe water.

Five Stars for ease of installation and peace of mind! I can even order the filters here with book orders.

~The Rebecca Review