Customer Reviews

Pacific Image PrimeFilm 7250uPro3 for Windows and Mac

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3 star:		(1)
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1 star:		(2)

 

 

This scanner is exactly what I was looking for--a scanner that will scan in rolls of negatives and slides (one at a time). After trying it for two weeks, I have concluded that the hardware is excellent and very capable, but you will need other than the OEM software package (CyberView) to fully exploit the capabilities. The biggest problem with CyberView is that it is completely unstable--it crashes all the time (I'm using Vista Home Premium). Furthermore, while I could get an excellent scan from slides, I could not with 100 ISO negatives. I did contact the manufacturer--they were attentive and took in my list of problems with their software, but they have not fixed anything (but I hear there is a new software release coming out "soon"). After trying both VueScan and SilverFast, I found that the scanner produces excellent images from both slides and negatives, so plan on buying one of these packages at a cost of $50-100 (depending on which version you want). Both of the products are 100% stable and fully exploit the hardware capabilities of this scanner.

Follow-up 12-30-09:
Well, all is not going well with this scanner after using it more extensively. It exhibits a color shift or streaking problem on the left half of some scanned-in slides and nearly all scanned-in negatives. The manufacturer has sent two "tested" replacement units and they have the same problem. I installed the scanner on another computer and it still has the same problem. The manufacturer says I'm the only one reporting the problem, so they are not showing any urgency in fixing it. SilverFast using multi-exposure seems to be able to remove the problem on negatives but not slides. Anyone else experiencing this? So at this point I can no longer recommend this scanner until the problem gets resolved (if ever!). If this problem gets solved, I would highly recommend the scanner when using VueScan and SilverFast software.

Follow-up 4-2-10
This scanner never worked. The color shift or streaking problem was never resolved--all three units I tried did this. I also installed the scanner on two other computers and the same problem was there as well. Furthermore, I never got batch scanning of a roll of film to ever work--it always crashed regardless of what software I used. The manufacturer bought it back from me and I then bought an Epson V700 from Amazon. The Epson produces much better images overall and is very stable. I'm using VueScan exclusively with it. I do NOT recommend the PrimeFilm 7250Pro3 scanner.

Windows software installation works fine. On the Mac side, installation requires technical support.
Hardware is relatively slow. Self calibration happens too often.
Scanned images are good quality. Pricey

You will need a lot of time on hand to use it.

I bought the Pacific Image PrimeFilm 7250uPro3 from another online retailer. The software is horrific. I tried the software on both my Windows 7 64 bit PC and my Windows XP 32 bit laptop. It would not work with either machine. I downloaded new driver and installed and uninstalled software for five hours. I'm returning the product after a one-day trial.