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Most Helpful Customer Reviews
67 of 68 people found the following review helpful:
4.0 out of 5 stars
works really well, but some early glitches...,
By GMB (New York, NY United States) - See all my reviews
Amazon Verified Purchase(What's this?)
This review is from: PackTite Portable Bed Bug Killing Heater Unit (Lawn & Patio)
I bought this about four months ago to move out of a bedbug infested apartment building. Overall it really is a lifesaver and seems to be the ONLY product out there of its kind. From all my research, heat (>120 deg. F, >1 hr.) seems to be the only reliable method of killing bedbugs and eggs. At the peak of my move (which lasted a full month), I was continuously running this thing for days on end -- literally as I was packing, working, moving, sleeping, etc. So far (knock on wood), one month into my new place, we still seem to be bug free!!
Having said that, I did run into some problems in the beginning, so I thought I might relay my experience in case it might help the next person dealing with the horrible bedbug problem. The main problem I had was that the heater unit didn't work properly. It's a very cheap looking, plastic heater (made by third party I believe) that is mounted on its side with even cheaper metal clips to hang off the grill of the internal cage. Every time I plugged it in, it would start a little while, then stop. I'd have to wait an hour or so and start the whole process over again. The problem I discovered was that the heater wasn't designed to work this way and very quickly melted it's own plastic housing. Then, it didn't work at all. I wrote the company to complain, and to their credit, they mailed me a new heater free and paid for return shipping for the old one. The new heater, of course, looked exactly like the old one -- just as cheap! But, instead of mounting it with the included cheapo clips on its side, I cut the grill to allow the heater to just stand up normally, with the top sticking through the grill a little. This did the trick and the heater stayed on throughout the heating process! This was the only way I could get my heater to work; I don't see how the company's intended method can possibly work. But since then, the only other complaint I've had was that the metal legs poked through the exterior container fabric after couple uses. I just duck-taped the holes and it was fine. For these two complaints, I'm giving it 4 stars. Other than that, I'd have to say this thing's really been a workhorse. I can't believe it's held together over so many nonstop, repeated uses. Of course, use this thing at your own discretion, but I've even used it for my computer, hard drives, electronics, books -- pretty much everything outside of food and perishables. Hope that helps.
26 of 27 people found the following review helpful:
5.0 out of 5 stars
Freaking Fantastic,
Amazon Verified Purchase(What's this?)
This review is from: PackTite Portable Bed Bug Killing Heater Unit (Lawn & Patio)
Bought this little gem during a massive bed bug invasion of my apartment. My wife and I moved out of apartment after the landlord ceased to help us out, but didn't want to take the buggers with us. So i bought this and proceeded to "cook" everything that i was taking with me. From my luggage to the toilet paper. Everything. Now it's been 3 months, and i finally feel safe posting this review that we successfully removed our bed bug invasion due to this product.
Even if you don't have bed bugs, it's a good investment. You can spend thousands (literally) trying to get rid of a bed bug invasion after you bring them home from vacation. Or you can spend $300 to prevent an invasion by "cooking" your items when you bring them back before they go back in your house. If there was one downfall of this machine, it's the thermometer. It works well, but the connection to the thermocouple got stripped out after i used it for a few weeks non-stop. Shouldn't stop you from buying this product though!
26 of 28 people found the following review helpful:
5.0 out of 5 stars
PackTite,
This review is from: PackTite Portable Bed Bug Killing Heater Unit (Lawn & Patio)
This product works great. It is very well made and kills the bed bugs effectively. I bought it directly from PackTite and it came with a digital thermometer to monitor the inside temperature and it gets hot enough to kill bed bugs in all life stages (~120F). I would recommend it! It is a much better way to assure there are no bugs on clothes and expensive bedding than to wash/dry very hot, which can damage your clothes and you are able to put in items that you wouldn't want to put in the dryer like shoes, purses and books.
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