I have been using a Palm m515 for the past several years and was waiting for the right moment to upgrade. I purchased the TX with some reservations because Palm has had quality issues, and I wanted to avoid the aggravation I initially had with my m515. I have owned my TX for about a month and have no complaints so far.
In reading my review and other reviews, keep in mind that each person buys this unit with different expectations and uses, and what matters to one person may be irrelevant to another. With that perspective in mind, let me go over the features that I like.
The TX has a nice feel and appearance;the stylus is nicely weighted and fits snugly in the slot. The color screen is vivid and beautiful to look at. I read literally dozens of e-books each year, so screen resolution and brightness are important to me. The TX excels. Even when the brightness is dimmed to the lowest setting, which I sometimes do when reading in bed at night, reading is very easy.
Wi-Fi access is effortless. I took it on vacation and had no trouble using the wireless network at the resort where I was staying. The same is true when I use it at home. I purchased the Handmark Pocket Express software, which comes as a trial version, which I find a very convenient way to keep up with the news, sports, stocks, weather etc. when traveling. Even in my own house I use it since it is often easier to reach for my Palm TX rather than my laptop or go to my desktop. I have also ordered a cable from SupplyNet to connect my TX to my cell phone(I don't have a bluetooth phone) when wireless is not available.
I own an ipod mini, and found that trying to use the TX as an mp3 player was not worth the bother compared to the ease of use with my ipod. There is a reason that Apple dominates the mp3 player field.
Downloading photos is easy, but they don't look as bright and sharp as I would have liked, though the quality is still acceptable.
As other users have pointed out, the power button is too recessed and can be a bit of a nuisance to use. I seldom bother with it anyhow and use a free program called Off-It to turn the TX off, and one of the buttons at the bottom to turn it on.
When I upgraded from my m515, I did run into some compatibility problems, but this is no different than buying a new computer(and the TX is indeed a computer) and trying to download programs that are several years old. For programs that did not wind up on the TX after I synced, I simply beamed them from my m515 to the TX; some worked and some did not. I also had to beam my contact database and datebook database because for some reason they did not hotsync. I strongly recommend a free program called FileZ that enables you to manage your files, and beam databases. If you are upgrading from an older handheld, make sure that you have it installed in case you run into a problem, as I did, during the hotsync process.
Graffiti 2 is a bit different than the original Graffiti, but not a big deal to learn. If this is your first Palm, Graffiti 2 is so much easier to learn.
The TX comes with VersaMail, which unfortunately does not retrieve Hotmail. But it does retrieve email from most major internet providers, so when I travel I just use one of my other accounts. You do need a bit of technical knowledge to configure your mail settings, but once that is done, sending and retrieving messages is effortless so long as you don't need to send or view attachments, which always has certain problems.
I strongly recommend purchasing an SD card and a well known program called BackupBuddy, which will enable you to schedule daily automatic backups to the SD card(the TX does not need to be left on to do this--my backups are at 4am each day). When I had my m515, more than once when I was on vacation and not able to hotsync, I had the unit crash and lose all the data, which I then restored from the backup on my SD card.
I use Datebook 5 instead of the built in calendar, and find that the version for the operating system on the TX has some nice extra features that I did not have when I used my m515.
For my purposes the TX is perfect, and so far has worked without any problems. You really have to decide what you are looking for in a handheld before making your purchase decision. That way you won't be disappointed.
Update January 1, 2009: After three years and a new motherboard, my Palm TX needed a new LCD display. Rather than spending any more money for repairs or buying a new unit, I instead decided to purchase an iTouch 16 GB second generation. I have written an extensive review showing how the iTouch can be used as a pda in place of a Palm TX. Here is the link: [...]
Update November 1, 2009: I have had a great experience using my iPod Touch as a PDA in place of my Palm TX. Unless there are specific applications that you need (such as medical applications) and which exist only for the Palm TX, I would definitely NOT buy a Palm TX as a PDA, especially since the price has increased dramatically even though no improvements have been made to the OS. The iPod Touch is just a superior product in so many ways.
Update December 3, 2010: I am still using my same iPod Touch 2G as a pda and am very happy that my Palm TX days are long gone. As of this date my lengthy review of the iPod Touch and how to use it as a pda is under tab 30 of my reviews, though that number will change as I continue to write more reviews.
Update July 21, 2011: Still using iPod Touch 2G as a pda. My review of the Touch telling how to do this is currently under Tab 47 of my reviews. However, that number increases as I write additional reviews, so just note that I wrote the Touch review on January 1, 2009. That way you can always find it.
Update April 12, 2012: Since a number of people have contacted me to say that they had trouble finding my review of the Touch, I am pasting it in its entirety below:
REVIEW OF IPOD TOUCH 2G 16GB
For the past seven years I have used various Palm handhelds. When my Palm TX recently became unusable, rather than spend any more money on repairs or buy a new unit, I decided to buy the iTouch 16 GB second generation. With all of the applications currently available, the iTouch has been able to serve as a great pda and do everything that the Palm TX did for me plus much more.
I am writing this review to share my many hours of research as to using the iTouch to replace a Palm pda. I used to sync my Palm TX with a PC whose OS was Windows XP Pro, but now sync my iTouch with iTunes on a Mac using Leopard 10.5. I mention this because there are other possible setups, so you may have to modify what I say depending on your own setup. Make sure that you are using the most current version of Palm Desktop whatever setup you have.
Contacts
Over the years I have accumulated thousands of names, addresses, phone numbers, email addresses, etc. that were grouped into different categories. In order to export them from my Palm TX to the Contacts on my iTouch, I did the following:
1. On my Mac I set up various groups in the Address Book (e.g. Personal, Business, Medical, Financial, etc.).
2. As to each group I did the following:
a. Open Palm Desktop on my PC, open contacts, highlight all of the contacts that I wanted in a specific group.
b. On Palm Desktop click on File, Export vCard. A popup appears titled "Export As". Name the file, for convenience select your desktop as the destination for it to be saved, and click the export button on the right of the popup.
3. Email the saved file from your PC to Mac, and drag it onto the desktop of the Mac.
4. Open Address Book on the Mac, highlight the group in Address Book into which you want to import the file, then click on File, Import, vCards, and select the file that you just dragged onto the Mac desktop. Those contacts will then be imported into the group that you have selected in Address Book.
5. When you are finished doing this for all of the different groups, Sync iTouch with the Mac using iTunes. All of the groups and contacts in the Address Book will be transferred to the ITouch.
Memos
This is a bit trickier.
1. Sign up for a free account with Toodledo on the web.
2. Buy Notebook from Appigo in the Appstore. It currently costs $4.99.
3. Open Palm Desktop on the PC, open Memos, click on File, highlight all memos you want (on Toodledo if you click Notebook, you can set up different groups for your memos, e.g. Computer issues, Auto expenses, etc.) Export, name the file, save it to the PC desktop, and click Export in the popup window.
4. Follow same procedure as above re Contacts to get the saved file on the desktop of your Mac.
5. In Toodledo, click on the Notebook for the group that you created, then Import, then CSV Notebook Import, then select the file on your desktop.
6. Open Notebook on the iTouch, tell Notebook that you have an account with Toodledo, and sync it by pressing the circle arrow icon in the lower left hand corner. This requires a wireless connection.
Calendar
My calendar was very cluttered so I started from scratch. However you can use Google to find out how to import a calendar from a Palm.
I recommend the following:
1. Set up a free account on Google Calendar. You can create multiple calendars that show up in different colors (e.g. red for Home, green for Work, etc.).
2. Install a program called BusySync (you can try it free for 30 days, then it costs $25).
3. BusySync automatically syncs my Google Calendar with iCal on my Mac, which I in turn sync with iCal on my iTouch using iTunes. It is very convenient.
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