Most Helpful Customer Reviews
37 of 39 people found the following review helpful:
4.0 out of 5 stars
Cradle is nice... I find the light annoying, May 16, 2005
This review is from: Palm 3199WW Cradle Kit for Tungsten E2/T5/TX and LifeDrive (Office Product)
I would suggest this to anyone who plunks down the cash for the Tungsten T5. The cradle is reasonably sturdy/heavy/unlikely to fall over when your PDA is sitting in it and looks reasonably nice on your desk. I also think it is much easier than messing around with the cheap adapter and USB cable which comes in the box.
The only thing I don't like about it is the annoying light that is ALWAYS on! If you look in the picture, it is the light gray/non-silver part. It catches the corner of my eye and has been surprisingly distracting -- so much so that I have had to unplug it. Otherwise, I'd have to say it's great and give it all five stars!
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18 of 18 people found the following review helpful:
4.0 out of 5 stars
Good, Could Have Been Much Better, February 23, 2006
This review is from: Palm 3199WW Cradle Kit for Tungsten E2/T5/TX and LifeDrive (Office Product)
I just purchased this cradle for my new Palm Tungsten E2. On the positive side, it is light, easy to assemble, and looks nice on the desktop. It is much more attractive than the sync and power cables being exposed in plain view. It also stays put on my desk, not slipping and sliding as other reviews have described. The price here on Amazon is superb in comparison to almost twice as money at most other places. On the negative side, it seems flimsy, and I fear breaking the prongs when connecting and disconnecting my Palm. A switch for the light would have also been a huge plus. As is, the light is always on, which can be annoying and even distracting.
I've used the older Palm cradles, and felt they were much better designed and much more durable. Although attractive and sleek, this cradle appears to have suffered from excessive cost cutting. It's good, but could have been much better.
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18 of 19 people found the following review helpful:
1.0 out of 5 stars
avoid if you have a Palm TX, December 15, 2007
This review is from: Palm 3199WW Cradle Kit for Tungsten E2/T5/TX and LifeDrive (Office Product)
Own a Palm TX? Avoid this at all costs!
As others have noted, and as documented on the Palm support forums, this cradle has a major incompatibility with the Palm TX. It will cause the Palm TX to lockup, requiring a soft reset (using the reset hole on the back). There is unfortunately no solution, and no predicting when the lock will occur. Sometimes, after one HotSync it will lock, sometimes if the computer is placed into sleep and then reawakened, other times just sitting there.
Palm has a patch on their site that supposedly fixes this problem, but it actually makes matters worse - with the patch installed, the TX will lock when not even docked. DON'T install the patch!
Interestingly, the problem appears to be a hardware design flaw of the cradle itself. If you plug the TX into the included connector, and NOT the cradle, no problems! I suspect it has something to do with the silly LED light that always stays on - perhaps a static discharge problem.
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