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Technical Details
- This unlocked cell phone is compatible with GSM carriers like AT&T and T-Mobile. Not all carrier features may be supported.
- 3G-enabled smartphone with intuitive Palm webOS platform, touchscreen and QWERTY keyboard, easy integration with Google, Facebook, LinkedIn
- Compatible with AT&T Navigator GPS turn-by-turn directions; free access to over 20,000 AT&T Wi-Fi hotspots nationwide
- 8 GB internal memory; 2-megapixel camera/camcorder; Bluetooth stereo music streaming; Wi-Fi-enabled
- Up to 5.5 hours of talk time, up to 350 hours (14.5 days) of standby time
- It will not work with CDMA carriers like Verizon Wireless, Alltel and Sprint
Product Details
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Product Description
The Palm Pixi Plus weighs 3.26 ounces and measures 4.37 x 2.17 x 0.43 inches. Its 1150 mAh lithium-ion battery is rated at up to 5.5 hours of talk time, and up to 350 hours (14.5 days) of standby time. It runs on the 850/900/1800/1900 MHz GSM/GPRS/EDGE frequencies as well as AT&T's dual-band 3G network (850/1900 MHz; HSDPA/UMTS). It comes with charger.
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Customer Reviews
Most Helpful Customer Reviews
169 of 180 people found the following review helpful
By Eliza
Amazon Verified Purchase
I bought this unlocked phone to see me through the rest of my current cell phone contract after my basic non-smart phone gave up on life. The main things that attracted me to this phone was qwerty keyboard, the price tag and the wifi capabilities. I don't currently have a data plan and didn't want to get one, but live in a city where there's free wifi readily available just about everywhere.
I've had this phone for just over a week and here are my main issues:
Wifi/3G:
The first thing the phone requires you do to is to set up an Palm profile. The phone will automatically connect to 3G and uses data to do this. The phone also frequently checks for updates and if you set up your email through the phone it'll frequently check in to give you up to date emails. I bet these are neat features if you have an unlimited data plan, but if you have anything less than unlimited you should be aware of the frequent updates and backups that will drain your data and cause you to go over. This is apparently a common problem with AT&T. You can turn off 3G and set the phone to wifi which is what I've done.
Alarm clock:
You can't sent alarms to go off on custom days. You can only choose ring once, daily, weekdays or weekends. In the end you have find an alarm app that will allow you to set custom days if you have any needs for custom alarms like I do.
The alarm sometimes won't go off but will only vibrate, even when you have it set to make a sound. If you hit snooze the alarm does not sound when it goes off again but will vibrate only.
When the alarm is set the alarm notification shows up at the bottom right of your screen, rather than the top left, like every other phone I've ever had, so you have to know where to look. If the screen locks and you unlock it there is a perplexingly large notification on the bottom of the your screen letting you know there's an upcoming alarm. I don't know why this is necessary.
I ended up downloading an app to use as an alarm clock. I think it's kind of stupid that I have to find apps to replace the phone's built in functions.
Vibration:
I haven't found anywhere to adjust the strenght of the vibration. The vibration can be described as subtle, or discreet. It's weak to the point where I didn't feel the phone vibrating when it was on my lap while I was driving. Not being able to feel the phones vibration over the vibrations of the car is quite a drawback for me. This also means that when the phone is on the bedside table next to me sleeping head, quietly vibrating to let me know my snooze alarm is up, I don't hear it and oversleep for work. True story.
Contacts:
Once you have your email set up and download a facebook app all of your email and facebook contacts will automatically be imported to your contact list. Instead of having the 30 or so phone numbers of people I programmed in ready to go, I now have a list that's 100s of people long. The list just alphabetized - you can pick if you want it by first or last name, but it doesn't sub-categorize where the contacts came from. It would have been neat if it just had a little tabs for facebook/gmail/simcard or something. If you try to clean up the contact list by deleting all these extra people the phone will tell you "facebook profile can't be deleted". You can, when you have the contact card open go to preferences and set it to only show you names saved in your palm profile, or only names saved on your sim. I was really annoyed that it didn't ask permission or give any sort of notification about this mass importing of contacts. People I have as facebook friends only are there for a reason. If I wanted to call them I would have programmed their numbers into my phone to begin with. I read up about it and and app called Supercontacts was recommended as a way to manage this overload of people. Again, I think it's sort of ridiculous that you need an app to get your phone to be functional.
Palm Apps:
My only frame of reference is the apple app store we use for our Ipod touch. In comparison, this palm app store is cluttered and clunky and difficult to navigate. You can sort apps into "hottest right now" and "new" and alphabetical, but I really miss easily being able to pull up the top 100 free and paid apps. I miss being able to group apps into categories like you can on the Iphone/Itouch - instead you just have an endless list of stuff. It's harder to navigate and not really intuitive. It's hard to search for apps that do a certain function without knowing the name - the search doesn't autocomplete and start pulling up things that you might mean. I had to look as various online reviews and suggestions and then go back to my phone to look for those apps.
The only other issue I have with this phone is that I wish I could have programmed it to have the screen wake up if I push any button. Currently you have to touch the power button to wake the screen and then drag the lock icon upwards to unlock the screen. This is fine, but I miss that extra bit of customizing that my old cheapo cellphone had.
The phone is pretty fast, call quality is good and there's a good collection of preprogrammed ring tones. It's pretty easy to get used to although I had to look up what all the gestures were plus I didn't realize the black part below the screen was part of the touch screen and where you swipe to the left to go back/minimize.
I'm happy I got this phone since it's a huge step up from what I had (LG Neon - would not recommend) but if I got this phone from a cellphone provider as part of a contract it would be going back for something that's a bit more streamlined and something where I can set custom days on an alarm clock. This phone taught me that not being able to set custom days is pretty much a deal breaker.
Update: 01/2012: I've grown use to this phone and am enjoying it. The alarm function still sucks - even on the alarm app I downloaded it'll only ring when it first goes off and all subsequent snoozes are vibrate only. I can't be the only person with this issue, right?
In the comments people asked about if it comes with a data cable. The phone had a cable that is a usb/micro usb in the box, with a wall attachment so you can charge the phone either by plugging it into the wall or your computer. It's the exact same cord the Kindle uses, incase you're not familiar with what a micro usb is. I haven't attempted to use this as a data cable, but when you plug it into a computer a message pops up on the screen that asks you "charge only or usb" and you can pick.
My current cell provider is AT&T and they did NOT require me to buy a data plan with the phone. They require you to get a data plan when you get a smart phone from them but apparently not if you just buy an unlocked one. The phone is branded AT&T, and my sim card is with AT&T, so I can't really say if the phone is actually unlocked. I assume it really is since there are reviews on there from people with different cell phone providers.
I would recommend this phone if you're looking for a cheap compact phone with smart phone capabilities. I used the smart phone capabilities pretty infrequently, and I can get away with charging it only every other day. One of my favourite features is the qwerty keyboard for txting. The only issue I've had with it in all the months I've owned it is that the m of the palm emblem on the back of the phone peeled off. Nothing else. No problems with it freezing or switching itself off or dropping calls.
I've had this phone for just over a week and here are my main issues:
Wifi/3G:
The first thing the phone requires you do to is to set up an Palm profile. The phone will automatically connect to 3G and uses data to do this. The phone also frequently checks for updates and if you set up your email through the phone it'll frequently check in to give you up to date emails. I bet these are neat features if you have an unlimited data plan, but if you have anything less than unlimited you should be aware of the frequent updates and backups that will drain your data and cause you to go over. This is apparently a common problem with AT&T. You can turn off 3G and set the phone to wifi which is what I've done.
Alarm clock:
You can't sent alarms to go off on custom days. You can only choose ring once, daily, weekdays or weekends. In the end you have find an alarm app that will allow you to set custom days if you have any needs for custom alarms like I do.
The alarm sometimes won't go off but will only vibrate, even when you have it set to make a sound. If you hit snooze the alarm does not sound when it goes off again but will vibrate only.
When the alarm is set the alarm notification shows up at the bottom right of your screen, rather than the top left, like every other phone I've ever had, so you have to know where to look. If the screen locks and you unlock it there is a perplexingly large notification on the bottom of the your screen letting you know there's an upcoming alarm. I don't know why this is necessary.
I ended up downloading an app to use as an alarm clock. I think it's kind of stupid that I have to find apps to replace the phone's built in functions.
Vibration:
I haven't found anywhere to adjust the strenght of the vibration. The vibration can be described as subtle, or discreet. It's weak to the point where I didn't feel the phone vibrating when it was on my lap while I was driving. Not being able to feel the phones vibration over the vibrations of the car is quite a drawback for me. This also means that when the phone is on the bedside table next to me sleeping head, quietly vibrating to let me know my snooze alarm is up, I don't hear it and oversleep for work. True story.
Contacts:
Once you have your email set up and download a facebook app all of your email and facebook contacts will automatically be imported to your contact list. Instead of having the 30 or so phone numbers of people I programmed in ready to go, I now have a list that's 100s of people long. The list just alphabetized - you can pick if you want it by first or last name, but it doesn't sub-categorize where the contacts came from. It would have been neat if it just had a little tabs for facebook/gmail/simcard or something. If you try to clean up the contact list by deleting all these extra people the phone will tell you "facebook profile can't be deleted". You can, when you have the contact card open go to preferences and set it to only show you names saved in your palm profile, or only names saved on your sim. I was really annoyed that it didn't ask permission or give any sort of notification about this mass importing of contacts. People I have as facebook friends only are there for a reason. If I wanted to call them I would have programmed their numbers into my phone to begin with. I read up about it and and app called Supercontacts was recommended as a way to manage this overload of people. Again, I think it's sort of ridiculous that you need an app to get your phone to be functional.
Palm Apps:
My only frame of reference is the apple app store we use for our Ipod touch. In comparison, this palm app store is cluttered and clunky and difficult to navigate. You can sort apps into "hottest right now" and "new" and alphabetical, but I really miss easily being able to pull up the top 100 free and paid apps. I miss being able to group apps into categories like you can on the Iphone/Itouch - instead you just have an endless list of stuff. It's harder to navigate and not really intuitive. It's hard to search for apps that do a certain function without knowing the name - the search doesn't autocomplete and start pulling up things that you might mean. I had to look as various online reviews and suggestions and then go back to my phone to look for those apps.
The only other issue I have with this phone is that I wish I could have programmed it to have the screen wake up if I push any button. Currently you have to touch the power button to wake the screen and then drag the lock icon upwards to unlock the screen. This is fine, but I miss that extra bit of customizing that my old cheapo cellphone had.
The phone is pretty fast, call quality is good and there's a good collection of preprogrammed ring tones. It's pretty easy to get used to although I had to look up what all the gestures were plus I didn't realize the black part below the screen was part of the touch screen and where you swipe to the left to go back/minimize.
I'm happy I got this phone since it's a huge step up from what I had (LG Neon - would not recommend) but if I got this phone from a cellphone provider as part of a contract it would be going back for something that's a bit more streamlined and something where I can set custom days on an alarm clock. This phone taught me that not being able to set custom days is pretty much a deal breaker.
Update: 01/2012: I've grown use to this phone and am enjoying it. The alarm function still sucks - even on the alarm app I downloaded it'll only ring when it first goes off and all subsequent snoozes are vibrate only. I can't be the only person with this issue, right?
In the comments people asked about if it comes with a data cable. The phone had a cable that is a usb/micro usb in the box, with a wall attachment so you can charge the phone either by plugging it into the wall or your computer. It's the exact same cord the Kindle uses, incase you're not familiar with what a micro usb is. I haven't attempted to use this as a data cable, but when you plug it into a computer a message pops up on the screen that asks you "charge only or usb" and you can pick.
My current cell provider is AT&T and they did NOT require me to buy a data plan with the phone. They require you to get a data plan when you get a smart phone from them but apparently not if you just buy an unlocked one. The phone is branded AT&T, and my sim card is with AT&T, so I can't really say if the phone is actually unlocked. I assume it really is since there are reviews on there from people with different cell phone providers.
I would recommend this phone if you're looking for a cheap compact phone with smart phone capabilities. I used the smart phone capabilities pretty infrequently, and I can get away with charging it only every other day. One of my favourite features is the qwerty keyboard for txting. The only issue I've had with it in all the months I've owned it is that the m of the palm emblem on the back of the phone peeled off. Nothing else. No problems with it freezing or switching itself off or dropping calls.
69 of 75 people found the following review helpful
By dam151
Amazon Verified Purchase
I have nothing bad to say about this item. While it is listed as an unlocked device, the unit cannot be used without a data plan UNLESS the palm account activation is bypassed. Hp/palm offers an activation bypass tool under their developer web pages that does this easily, after running some programs you must download. This process took me about an hour, and I was hesitant at first because the Hp/palm site stated that inactivated devices would lose SMS and Phone functionality (what good is the device without these?!). However, I believe that statement only applies to CDMA phone running an older version of webOS; I lost neither. The only loss for an inactivated device is access to the webapps, but if you're looking for a ton of apps, get an android phone or just develop them yourself.
I got this item for $81, and it arrived the NEXT DAY with my amazon prime account. For that price, where else are you going to get an unlocked smartphone with a 600 mhz processor, 8 gb internal storage, 256 mb ram, and capacitive touch screen? Granted, the camera is lacking and the screen is on the small side, but for the price, who cares. Battery life is average; it went from 92 to 88 percent overnight, and 88 to 76 after 4 hours of moderate use (texting, brief browsing over wifi).
Good product.
UPDATE:
Just Bought another after giving one to my sister and my SE Xperia X10 crashed (Not a phone I would recommend...) For those wishing to use this phone without a data plan (Like Me), here is the parent site for activation bypass:
[...]
I got this item for $81, and it arrived the NEXT DAY with my amazon prime account. For that price, where else are you going to get an unlocked smartphone with a 600 mhz processor, 8 gb internal storage, 256 mb ram, and capacitive touch screen? Granted, the camera is lacking and the screen is on the small side, but for the price, who cares. Battery life is average; it went from 92 to 88 percent overnight, and 88 to 76 after 4 hours of moderate use (texting, brief browsing over wifi).
Good product.
UPDATE:
Just Bought another after giving one to my sister and my SE Xperia X10 crashed (Not a phone I would recommend...) For those wishing to use this phone without a data plan (Like Me), here is the parent site for activation bypass:
[...]
73 of 80 people found the following review helpful
Amazon Verified Purchase
This isn't a top end cell phone nor was it when it originally came out.
pros: It has a fairly responsive touchscreen and a qwerty keyboard. It's pretty thin. Cheapest in it's category. WiFi
cons: Only supports up to WebOS 1.4.5 because of the old hardware. DOES NOT come with data cable. Does not have its own manual, instead it's packaged with the non "plus" model's manual, which happens to be CDMA, a major difference.
Comments: Te phone it worth it, the old WebOS thing is a non issue since most new software is probably too resource hungry, in any case it's still better than a non-smartphone, and if you actually NEED a smartphone you should probably go for something with android or windows, for example. The packaging was crunched up when received, meaning that it served it's purpose in protecting the sweet sweet innards of the package. USB cable was absent, camera is so-so but better than nothing.
tip: DO NOT format (erase all data) this device or else you'll have to jump some loops to make it work again. You'll either need a data plan to create an Palm/HP account, or use some Palm/HP software to bypass this. You DO NOT need a data plan for these phones, you just need to bypass the requirement. Just don't ask your carrier ;)
pros: It has a fairly responsive touchscreen and a qwerty keyboard. It's pretty thin. Cheapest in it's category. WiFi
cons: Only supports up to WebOS 1.4.5 because of the old hardware. DOES NOT come with data cable. Does not have its own manual, instead it's packaged with the non "plus" model's manual, which happens to be CDMA, a major difference.
Comments: Te phone it worth it, the old WebOS thing is a non issue since most new software is probably too resource hungry, in any case it's still better than a non-smartphone, and if you actually NEED a smartphone you should probably go for something with android or windows, for example. The packaging was crunched up when received, meaning that it served it's purpose in protecting the sweet sweet innards of the package. USB cable was absent, camera is so-so but better than nothing.
tip: DO NOT format (erase all data) this device or else you'll have to jump some loops to make it work again. You'll either need a data plan to create an Palm/HP account, or use some Palm/HP software to bypass this. You DO NOT need a data plan for these phones, you just need to bypass the requirement. Just don't ask your carrier ;)
Most Recent Customer Reviews
1.0 out of 5 stars
Phone stops working after 5 months
Touch screen stops working after 5 months, rendering the phone useless.
The plastic case peels off after 2 months.
Phone needs delicate care. Read more
The plastic case peels off after 2 months.
Phone needs delicate care. Read more
Published 4 days ago by Disappointed Customer
4.0 out of 5 stars
Its a pretty good phone
Had it about a month now. Phone works ok to call, the keyboard is great with my little fingers so texting is a breeze. It keeps a pretty good battery life so far. Read more
Published 9 days ago by The Hansen's
4.0 out of 5 stars
i like it
its a good phone but i have to buy a new battery because it brought the wrong one like its stupid they sold me a phone with the wrong battery aside from that i like it
Published 14 days ago by marlenis perez
5.0 out of 5 stars
I love it
I like it because it get wi-fi is a tounch screen.... But i can wait to get my phone
THank u
THank u
Published 29 days ago by Eva
3.0 out of 5 stars
Good Cheap Phone for Traveling Abroad
I bought this phone to use when traveling in Europe or Asia. Using an unlocked GSM phone allows me to use a local carrier in each country and avoid the ridiculously expensive... Read more
Published 1 month ago by W. Burnham
5.0 out of 5 stars
Old but usefull
Good phone. Have 8g of memory, 3g and wifi. Qwerty keyboard is good even for people with large fingers. OS have a plenty of apps, like it because always like try something new.
Published 1 month ago by Oleksandr
1.0 out of 5 stars
is soo bad
it's booken the sofware dont star bad bad bad bad bad bad bad bad bad bad bad bad bad bad
Published 1 month ago by Acevedo Vegas Mauro Eduardo
1.0 out of 5 stars
the worst choice
At first this phone seems a little complicated, but once you get used to using it is easy. The problem is that it only worked for three months, then lock the screen and there was... Read more
Published 1 month ago by carolina
4.0 out of 5 stars
Palm Pixi Plus
Why did you choose this rating? I loved the very good product
What you like or dislike this, very good indeed, but to be honest my son destroyed it to the point where I leave... Read more
What you like or dislike this, very good indeed, but to be honest my son destroyed it to the point where I leave... Read more
Published 1 month ago by Maria Poleo
3.0 out of 5 stars
screen and battery
there are some defects on the screen and also battery works only one day with standby time,and less with the talk time.
Published 1 month ago by dato
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