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Palm Pre Plus, Black (Verizon Wireless)

by Palm
130 customer reviews
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Technical Details

  • Size (LWH): 3.95 inches, 2.35 inches, 0.72 inches
  • Weight: 4.8 ounces
  • Network Compatibility: CDMA
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Product Description

Product Description

Dual-band CDMA2000 3G: EvDO Rev A, 3.1-inch multitouch , screen with a vibrant 24-bit color, 320x480 resolution HVGA display. Integrated IM, SMS, and MMS, Built-in GPS, 3-megapixel camera with LED flash, extended depth of field, and geotagging. Up to 5.5 hours talk time 350 hours standby time, Charger/microUSB connector with USB 2.0 Hi-Speed, 3.5mm stereo

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Running on the Palm webOS mobile platform, the 3G-enabled Palm Pre Plus for Verizon Wireless brings together all of your important information from where it resides--on your phone, at your workplace, at home, or on the Web--into a single mobile device. In addition to high-speed connectivity on the fast and reliable Verizon Wireless 3G network, the phone's memory has been doubled to 16 GB and it comes with a built-in 3G Mobile Hotspot that can be shared via Wi-Fi among five devices--laptop, another phone, MP3 player, and more.



The Palm Pre Plus features the Palm webOS platform, a vibrantly colorful touchscreen-enabled display, and slide-out full QWERTY keyboard.
The phone's slide-out full QWERTY keyboard puts it all at your fingertips, and the multi-touch screen lets you move back and forth between open applications using natural gestures. With Palm webOS, you can keep multiple activities open and move easily between them--like flipping through a deck of cards, using natural gestures. This allows for easy movement between messaging and e-mail or searching the Web while listening to music, and items are rearranged simply by dragging them.

Palm's webOS interface brings together the most important information from your phone, at work or on the Web, into one logical view. In addition to linking information from Google, Facebook, Microsoft Exchange ActiveSync and LinkedIn, Palm Pre Plus adds Yahoo! integration to Palm Synergy, which offers:

  • Linked contacts that displays contacts from a variety of sources in a single view.
  • Layered calendars that combine all your activities into one view--work, family, friends, sports teams and other interests
  • Combined messaging presents all your MMS and IM conversations with the same person in a chat-style view.
You'll stay on course thanks to the VZ Navigator GPS turn-by-turn direction service. Other features include a 3-megapixel camera/camcorder, digital audio player, Bluetooth connectivity for hands-free devices and stereo music streaming, access to personal and corporate e-mail, and up to 5.5 hours of talk time.

Key Features

  • Fast 3G connectivity thanks to the reliable Verizon Wireless EV-DO, Rev A network
  • Wi-Fi networking (802.11b/g) for accessing home and corporate networks as well as hotspots while on the go.
  • 3G Mobile Hotspot: The Palm Pre Plus comes travel-ready with a built-in 3G Mobile Hotspot--a Wi-Fi hotspot that can be shared among five Wi-Fi-capable devices. The 3G Mobile Hotspot is the perfect family vacation companion, and at $40 for 5 GB and 5 cents per megabyte overage, it provides an allowance big enough for sharing with the entire family for downloading games, Internet access, and more.
  • GPS navigation capabilities via VZ Navigator service
  • 16 GB internal memory (non-expandable) with the ability to work as a USB drive when plugged into a PC. You can simply drag and drop your PC media and documents onto the device.
  • Palm's webOS platform lets you manage multiple applications at a time, unlike any other mobile platform today. It lets you keep multiple activities open and instantly flip from one to another using card view.
    • Linked contacts: With Palm Synergy, you maintain a single view by linking your contacts from a variety of sources, so accessing them is easier than ever. For example, if you have the same contact listed in your Outlook, Google and Facebook accounts, Synergy recognizes that they're the same person and links the information together, presenting it to you as one listing.
    • Layered calendars: Palm Synergy lets you see your calendars can be seen on their own or layered together in a single view--combining work, family, friends, sports teams, or other interests. You can toggle to look at one calendar at a time, or see them all at a glance.
    • Combined messaging: See all your conversations with the same person in a chat-style view, even if it started in IM and you want to reply with a text message. You can also see who's active in a buddy list right from contacts, and start a new conversation with just one touch.
    • Combined e-mail: Check your Outlook e-mail with Microsoft Direct Push Technology and HTML support. Get wireless e-mail access to popular commercial POP3 and IMAP accounts like AOL, Gmail, and Yahoo! All your e-mail accounts can be viewed together, or separately from one simple application. Synergy even lets you see IM presence directly from an e-mail.
  • Instant messaging for Google Talk and AOL
  • Document viewer compatible with Microsoft Word, Excel, PowerPoint, and PDF documents
  • Universal search: Simply start typing to begin searching your contacts, applications, Google, Google Maps, Wikipedia and Twitter. Universal search narrows down the possible results as you type, so it's easier to find what you need.


The Palm webOS offers the ability to keep multiple applications open at once with "activity cards," so you can do more than one thing without losing your place.


Palm Pre Plus has the ability to pull in your online calendars from places like Facebook, Google and Office Outlook and layer them into one view of your whole day.


Each person's contact information is pulled in from places like Facebook, Google, Microsoft Office Outlook, and LinkedIn, and combined under one entry.
  • Unobtrusive notifications: When important things come up or new updates arrive, you'll receive notifications at the bottom of your screen. You will know what is going on without being completely interrupted or losing your train of thought.


    Turn the Palm Pre Plus comes travel-ready with a built-in 3G Mobile Hotspot, enabling up to 5 additional devices to connect to the Web via Wi-Fi (additional charges applicable).
  • 3.1-inch multi-touch screen with a vibrant 24-bit color, 320x480 resolution HVGA display
  • Accelerometer and proximity sensor: An accelerometer automatically orients Web pages and photos to your perspective so you can view them in landscape or portrait mode. Watch videos in landscape mode as well. The proximity sensor automatically disables the touch screen and turns off the display whenever you put the phone up to your ear.
  • Slide-out QWERTY keyboard for fast messaging
  • Amazon MP3 Store enables you to download stereo-quality non-DRM protected tracks instantly to your wireless phone.
  • 3-megapixel camera with LED flash, extended depth of field, and geotagging.
  • Bluetooth connectivity (version 2.1) includes profiles for communication headset, hands-free car kits, and the A2DP Bluetooth profile--enabling you to wirelessly stream your music to a pair of compatible Bluetooth stereo headphones or speaker dock.
  • Incredibly fast Web browser brings you full Web sites the way they were meant to be seen
  • Voice dialing capabilities
  • Organizer tools including calendar, notes, voice memo, tasks, calculator
  • Ringer switch easily silences the device with one touch
  • Browse the App Catalog from your phone and download apps right over the air. Choose from a variety of titles designed for Palm webOS, many of which work together with other apps on the phone. Find apps like OpenTable, Yelp, or WHERE, just to name a few... and new ones are being added all the time.
  • Palm Services automatically backs up your phone so you have a copy of your important data. You can also remotely erase your data if your phone is lost or stolen. And you get software updates that make it easy to stay up to date with the latest enhancements.
  • 3.5mm headset jack
  • Bilingual interface: English/Español
  • Hearing aid compatibility = M4

Wireless Touchstone Charging
While the Palm Pre Plus comes with a charger included in the box, Palm's optional Touchstone charging dock can recharge the device's batteries without connecting any cords to it. The first inductive charging solution for phones, the Palm Touchstone, along with the Touchstone compatible back cover (both sold separately), allows Pre Plus to be set on top of the dock without worrying about connection, orientation or fit. The device remains active while charging, allowing access to the touch screen, movies or video, or the speakerphone option.

Vital Statistics
The Palm Pre Plus weighs 4.89 ounces and measures 3.9 x 2.3 x 0.67 inches. Its lithium-ion battery is rated at up to 5.5 hours (330 minutes) of talk time, and up to 350 hours (14.5 days) of standby time. It runs on the CDMA 800/1900 frequencies as well as EV–DO, Rev A 3G frequencies.

What's in the Box
Palm Pre Plus handset, rechargeable battery, AC charger, micro USB cable, quick start guide, gesture guide, self-cleaning carry pouch

Verizon Wireless Services

  • Reliable 3G Network: With support for the EV-DO high-speed data standard, you'll enjoy fast access to the Internet and Verizon Wireless multimedia services (additional charges applicable), with average download speeds ranging from 400 to 700 Kbps and peak rates up to 2 Mbps. (Learn more about where EV-DO coverage is offered.)

  • VZ Navigator Capable: With this GPS-enabled phone, you'll be able to access the Verizon Wireless VZ Navigator service (additional charges applicable) for voice-prompted turn-by-turn directions, heads-up alerts, local search of nearly 14 million points of interest in the US (such as landmarks, restaurants and ATMs), and detailed color maps.


Product Details

  • Product Dimensions: 4 x 2.4 x 0.7 inches ; 4.8 ounces
  • Shipping Weight: 1 pounds
  • Domestic Shipping: Item can be shipped within U.S.
  • International Shipping: This item is not eligible for international shipping. Learn More
  • ASIN: B00359FEF4
  • Item model number: Pre Plus
  • Average Customer Review: 3.6 out of 5 stars  See all reviews (130 customer reviews)
  • Product Warranty: For warranty information about this product, please click here

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Customer Questions & Answers

Customer Reviews

Most Helpful Customer Reviews

99 of 102 people found the following review helpful By Cantaffordit on February 7, 2010
Ok, before I rant about the battery, I want to warn Palm fanboys about the one change you need to prepare for (note: I am a huge Palm fanboy). If you aren't currently using a Treo or Centro phone, skip the next paragraph.

Not a complaint, just some advice because Palm has ALWAYS been the best at contact/calendar management. No one else comes close. If you like the way PalmOS has always sync'd directly with your PC (Outlook, Palm Desktop, etc) - you will need to buy a 3rd-part application to do that with the Pre or Pixi. Palm has dropped support for that. It can synch with an Exchange server like a Blackberry (my company won't support it) or with Gmail (I will never share my contacts with Google, Yahoo, or any other public site). Most of these apps come with a trial period. I recommend that you have it installed on your PC before you do any contact sync or email set up. It worked flawlessly and it's just like I've been doing it with Outlook for many years. When setting up your Pre for the first time, skip the step to set up e-mail so you can synch your contacts with a third party app first. IT's much less confusing.

Oh, and DON'T sync with more than one 3rd party app, because you will duplicate every contact. The Pre is able to see the duplicates and show them as a single contact (sort of) but I tried it with more than one, and I had to do a hard reset and then sync with only one 3rd party app to de-dupe the contacts. PocketMirror does wireless sync, but it is VERY slow with my 3,000 contacts. It's a litte faster via Bluetooth. CompanionLink is much faster, but requires a USB cable.

Ok, for those who don't care about contact/calendar sync, or who get one of the 3rd party apps, here is my summary of the Palm Pre: FANTASTIC!
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66 of 70 people found the following review helpful By M. Klaus on July 6, 2010
I received my Palm Pre Plus from AT&T about two weeks ago. I have owned a Palm Centro for a couple of years now, and I naively expected the same functionality from the Pre Plus that I enjoyed with my Centro. That really was my fault as I didn't do enough homework on the features and functions of this phone compared to the traditional Palm OS.

Physically, the phone felt comfortable in my hands. It wasn't heavy enough to be burdensome, but it wasn't so light that it felt like a toy. The keys have the traditional clear overlay that protects the letters, and they are a bit larger and better spaced than on my Centro or Treo 650. I was very pleased with the slide out keyboard.

Learning to navigate the phone via the swipe motions took about three or four days to become totally natural. It would have been much easier if Palm had included better instructions with the phone, but the included manual contained little more than instructions on how to turn it on, answer a call, etc.

Setting up the necessary software to customize the phone was moderately challenging, even though I am one of two of my school's officially labeled "geeks". Web OS seemed to me to have been shipped prematurely. There are many wonderful customizations available, but you have to download several programs and rely on what's called "Homebrew Apps" or third-party software for the features that old-school Palm users take for granted. For example, there is no custom ringtone for unknown callers, no options for reminders, no easy scrolling through a text message to quickly fix an error in the line above, limited or no brightness options, etc.

Traditional Palm software for the Centro and Treo phones will not work on WebOS.
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41 of 42 people found the following review helpful By Steve on February 12, 2010
I've been a Palm user going way back, and loved my Treo 700p through nearly four years of heavy daily use. I'm a happy Verizon customer, so waiting for the Pre Plus to arrive there required patience while everyone moved to the iPhone. It was worth the wait! The design turns heads, especially with iPhone users. The true multitasking OS makes iPhone users jealous--I've had two say they will switch after trying mine. Pre Plus makes the most of WiFi, Bluetooth, and is the only phone that becomes a WiFi hotspot for your netbook/laptop without tethering. Palm's web syncing was seamless, and with my gmail account setup, all my contacts and calendar were wirelessly synced--and are backed up once each day with all the data on my phone by Palm, so there's no more being tied to a desktop app. The phone is fast, intuitive, and very stable. Battery life is good if you keep WiFi off. The apps store is just starting to ramp up, but the best apps so far are: Commuter Computer (NJ Transit and BART), Tweed, Facebook, Kobo (try it, cloud reading--sorry Kindle), Evernote, Weather Channel, Open Table (a little buggy on the login at times), New York Times Reader, Pandora (great!), and Fandango. As of this writing, easily the best smartphone on the market.
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40 of 41 people found the following review helpful By The Toddball on February 28, 2010
A perfect hybrid of the iPhone and Blackberry- but better!
An arrogant and presumptuous statement you might say? Perhaps. An uneducated and unfair assumption? Hardly. With a flawless interactive touchscreen like the iPhone and a slide-out, tactile QWERTY keyboard akin to the Blackberry, this phone has surpassed ALL of my expectations.

I was like all other lonely schoolboys out there on the playground albeit I wasn't out on the playground and I'm 35; hardly a schoolboy. But like the others, I was waiting in vain for my "New Every Two" discount to kick in so I can finally venture into the 21st century with a Smartphone (cue fading echo: phone, phone, phone...). I had done tiresome and extensive research on the "Big 3" that Verizon had to offer: the Motorola Droid, the HTC Droid Eris and the Palm Pre Plus (not big on Blackberrys; too yuppy/primitive/not me). My research included watching way too many videos of these phones on youtube (unboxing, walkthroughs, hacks, Chocolate Rain cameos, etc.), reading far too many blogs to mention and actually fiddling around on the phones. Using the phones. How novel. I'll make this simple:

The Motorola Droid I found to be too bulky, far too heavy for a mobile device, suffering from "only child" syndrome and, from the research I did, the touchscreen was WEAK. W. E. A. K. That is problemo numero uno. Next.

The HTC Droid was very high on the "Me want, me want" list. I did like the touchscreen response, fairly attractive OS and it is backed by Google which I use religiously. The strike? I was coming from a standard slider phone and doing text messages with a standard phone keypad. Going from that to QWERTY in itself is a big step. Add onscreen-only and you're asking for some serious aggravation, anxiety and frustration.
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