Most helpful critical review
42 of 48 people found the following review helpful
Beware buying from this manufacturer
on January 24, 2012
I purchased this item a week ago, and anxiously awaited delivery. Once it came, I immediately opened it, and made a batch using my favorite recipe. After about 6 Pizzelles, I knew this iron was not for me as it makes them way thicker than any other iron I have ever used. They are actually more like thin cakes which is not what I'm accustom to. I have since contacted Amazon regarding a return, and my message passed on to the company that actually shipped it. At that point I was told that they do not accept used products back (3 minutes worth), and if I do wish to return it, I have to pay a 25% restocking fee! Yes, 25% not the standard 10%. I never bash companies at all, but being one of the more expensive irons out there, I would expect more from a US based company! I will now contact Amazon regarding this since I do not see anything about that return policy on the site or would never of have ordered from them!